A FIELD RESEARCH ON THE EFFECT OF EMPOWERMENT ON CREATING ORGANIZATIONAL COMMITMENT IN FIVE-STAR HOTEL

Year 2018, Volume: 2 Issue: 1, 1 - 10, 15.04.2018

Emel Gürcü

https://doi.org/10.32958/gastoria.405766

Abstract

The aim of this research is to define
relationship between perceived empowerment and organizational commitment of
five-star hotel employees’ and to define effect of empowerment on
organizational commitment. The questionnaire used in this research consists of
three parts. In the first part, there are demographic characteristics related
to respondents. In second part, employee’s perception of empowerment and third
part employee’s organizational commitment was measured. This scale was applied
to 158 employees working in a five-star hotel. There is statistically
significant and positively relationship between empowerment and organizational
commitment. It has seen that the perception of empowerment has a significant
positive effect on the level of organizational commitment (26%). The perception
of empowerment and level of organizational commitment of employees’ are related
with working duration in organization. 

Keywords

Empowerment, Organizational Commitment, Hotel, Tourism

References

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