Performance and efficiency measurement in urban transportation: an empirical assessment with Entropy and data envelopment analysis
Abstract
Urban public transportation, a crucial element of urban life, is one of the key indicators determining a city's level of development. The urban public transportation sector, a standard solution to many problems experienced in metropolitan cities, such as traffic congestion, air pollution, noise, and excessive energy consumption, makes it imperative to use resources best and improve service quality. This study aims to evaluate the efficiency of public transportation systems in eight metropolitan municipalities in Türkiye using Data Envelopment Analysis (DEA). Furthermore, the entropy method assessed the relative importance of each input and output variable. The findings guide municipalities and contribute to the literature. It demonstrates that inefficient municipalities can identify potential areas for improvement by examining the practices of their benchmark, efficient municipalities. This study provides an empirical assessment of the bus systems of eight metropolitan municipalities in Türkiye using DEA and Entropy weighting methods, offering actionable insights for optimizing resource utilization, enhancing public transport service quality, and informing the development of sustainable urban mobility policies. As a result, these findings directly contribute to municipalities increasing the efficiency of their public transport systems and improving sustainable acceleration mobility policies.
Keywords
Data envelopment analysis , Efficiency , Entropy method , Urban public transportation
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