Yoğun Bakım Hemşirelerinde Teknostresin İş Performansına Etkisi ve Tanımlayıcı Niteliklerin Rolü

Abstract

Amaç: Sağlık Bilgi Teknolojileri’nin doğru ve uygun seviyede kullanılması; yüksek verimlilik ve iş performansını gibi olumlu etkilere sahip olmasının yanında birtakım dezavantajlara da sahiptir. Bu noktada sağlık bilgi teknolojileri kullanımının en kritik olumsuz sonuçlarından biri, teknolojinin karanlık yönü olarak da bilinen, teknostrestir. Teknostresin, daha sık sağlık bilgi teknolojileri kullanımı gerektiren Yoğun Bakım Ünitelerinde çalışan hemşirelerde daha yaygın olduğu belirtilebilir. Bu çalışmanın amacı yoğun bakım hemşirelerinde teknostresin iş performansına etkisini incelemektir. Yöntem: Kesitsel türdeki bu çalışmanın örneklemini 214 yoğun bakım hemşiresi oluşturmaktadır. Verilerin toplanmasında “Teknostres” ve “İş Performansı” ölçekleri kullanılmıştır. Bulgular: Yoğun bakım ünitesi hemşirelerinin orta düzeyde bir teknostrese, yüksek düzeyde bir iş performansına sahip olduğu saptanmıştır. Hemşirelerin teknostres ve iş performansı düzeyleri arasında pozitif yönlü, anlamlı ve düşük düzeyde bir ilişki tespit edilmiştir (r=0,146; p<0,05). Hemşirelerin iş performansı düzeyleri üzerinde teknostres değişkeninin %2,1 etkisi olduğu ortaya konulmuştur (F=4,588; p<0,005). Sonuç: Mevcut alan yazının aksine bu çalışmada, hemşirelerin teknostres düzeyleri arttıkça iş performanslarının iyileştiği bulunmuştur.

Keywords

• Hemşire
• İş Performansı
• Teknostres
• Yoğun Bakım
• Yoğun Bakım Hemşiresi

Effects of Technostress and the Role of Their Descriptive Characteristics of Intensive Care Nurses on Their Job Performance

Abstract

Objective: Although the correct and appropriate use of Health Information Technologies yields positive results such as high productivity and satisfactory work performance, in some cases it may bring about some disadvantages. One of the most critical negative consequences of the use of health information technologies is technostress. Technostress occurs more frequently in nurses working in Intensive Care Units, where health information technologies are used very frequently. This study was aimed at investigating the effect of technostress on job performance in intensive care nurses. Methods: In the sample of this cross-sectional study, 214 intensive care nurses were included. The “Technostress” and “Job Performance” scales were used to collect data. Results: The participating intensive care unit nurses had a moderate level of technostress and a high level of job performance. There was a positive, significant and low correlation between the participating nurses' technostress and job performance levels (r=0.146; p<0.05). The technostress variable has a 2.1% effect on the job performance levels of the participating nurses (F=4.588; p<0.005). Conclusion: Contrary to existing literature, this study found that as participants’ technostress levels increased, their job performance increased.

Keywords

• Intensive Care
• Intensive Care Nurse
• Nurse
• Technostress
• Job Performance

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