Yeni İş Arkadaşlarımız Olarak Robotlar: İnsan Biçimciliğin Çalışanların Otomasyon Seviyeleri Tercihi Üzerindeki Etkisi

Öz

 Amaç : Yaşlı bakım kuruluşları yaşlanan nüfusun ihtiyaçlarını karşılamak için robotları kullanması beklenen örgütlerdendir. Dolayısıyla, bu çalışmanın temel amacı yaşlı bakımında çalışanların potansiyel çalışma arkadaşları olan robotlara karşı bakış açısını anlamaktır. Robotların görünümü için çeşitli dizaynlar geliştirilirken, bu görünümlerin kullanıcıların otomasyon seviyesi tercihi üzerinde etkisinin olup olmadığını görmek önemlidir.

Tasarım/Yöntem: Yaşlı bakımı için huzurevinde çalışan 102 bakıcı (19 ve 40 yaş arasında) tasarlanan deneye katılmıştır. Analizler için bağımsız gruplar t-testi kullanılmıştır. 

Sonuçlar: Robotların insansılık oranlarının otomasyon seviyeleri tercihinde bir etken olmadığı bulunmuştur. Ayrıca cinsiyetin ve eğitim seviyesinin de otomasyon seviyeleri tercihinde bir fark yaratmadığı anlaşılmıştır. 

Özgün Değer: Bu çalışmayla tercih edilen otomasyon seviyeleri üzerinde insan biçimciliğin etkisine ilk defa odaklanılmıştır. Ayrıca robotların dizaynı hakkında potansiyel kullanıcı olarak çalışanların bakış açılarının anlaşılması fikri vurgulanmış, insan merkezli teknoloji adaptasyonu desteklenmiştir.

Anahtar Kelimeler

• İnsan Biçimcilik,Robot,Otomasyon,Yaşlı Bakımı

Robots As Our New Coworkers: The Influence of Anthropomorphism on Employees' Preference of Levels of Automation

Öz

Objective of the study: Eldercare facilities are one of those organizations which are expected to use robots in order to fulfill the needs of aging population. So, the main aim of this study is to understand employees’ standing point about their potential robot coworkers in eldercare. While variety of designs were developed for robot appearance, it is important to see whether there is  any influence of this appearance on users’ preference of level of automation.

Design and Methodolgy: 102 caregivers who work for eldercare in a nursing home (aged between 19 and 40) participated in designed experiment. Independent samples t-test was used for analyses.

Findings: The degree of human likeness of robots was not an influencer for preference of level of automation. Moreover, demographic variables such as gender and education level did not make a considerable difference on the preference of levels of automation.

Originality: This is the first time that the influence of anthropomorphism on the preference of levels of automation was focused. Also, the idea of understanding the potential users’, employees’, perception for designs of robots was emphasized; and therefore human-centered approach for technology adaptation was supported.

Anahtar Kelimeler

• Anthropomorphism,Robot,Automation,Eldercare

Kaynakça

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