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EMPLOYMENT OPPORTUNITIES OF THE HEARING IMPAIRED IN THE HOSPITALITY INDUSTRY: GENDER ANALYSIS

Year 2013, Volume: 5 Issue: 1, 368 - 379, 01.06.2013

Abstract

The increasing participating rates of disable youth in hospitality higher career educationcan clearly be seen in many countries including Malaysia. This group has been identified as a key equity group for several years on the basis of their overall participating level, progression rates and the employments outcomes they achieve after completion their special education. This study empirically compares the barriers and constraints of employment among the young male and female hearing impaired graduates in Malaysia hospitality industry. Using a self reported questionnaire among the hearing impaired graduates from two higher learning institutions for disable, result revealed that there are still some constraints especially faced by females disable graduates compare to males while pursuing their career interests in the hospitality industry. Inferiority complex owing to their physical and communication disabilities creates the feeling of less confident, isolated and insecure working in the hospitality industry. This situation is not only given significant impact and implications to the disable students, graduates, hospitality institutions, industry practitioners but the government as well

References

  • Adnan, Airil Haimi and Intan Azreena Hafiz (2001), “A Disabling Education: The Case of Disabled Learners in Malaysia”. Disabilities and Society, Vol. 16, pp. 669.
  • Argyle, Michael, Collet Pierre and Andrian Furham (1995), Social psychology and work. London: Routledge.
  • Clarke, Marilyn and Margaret Patrickson (2008), The new covenant of employability. Employee Relations, 30(2): 121-141.
  • Dyer, Lisa (1995), The right to work. London: MIND.
  • Feldman, Daniel C. (2004), “The Role of Physical Disabilities in Early Career:
  • Vocational Choice, the School-to-work Transition, and becoming established”. Human Resource Management Review, Vol. 14, pp 247-274. Haq, Faridah Serajul (2003), “Career and Employment Opportunities for Women with Disabilities in Malaysia”. Asia Pacific Disability Rehabilition Journal, Vol. , pp. 71-78.
  • Harvey, Michael (2001), “The Efficacy of Vocational Education for Student with
  • Disabilities Concerning Post School Employment Outcomes: A Review of Literature”. Journal of Industrial Teacher Education, Vol. 38, pp. 25-44. Lucas, Emerson Robert (1993), Ageism and the UK hospitality industry.
  • International Journal Contemporary Hospitality Management, Vol. 15: 14-23. Jayasooria, Denison, Krishnan Bathmavathi and Ooi Godfrey (1997), “Disable
  • People in a Newly Industrializing Economy: Opportunities and Challenges in Malaysia’. Disability and Society, Vol. 12, pp. 445- 463. Jen-Gwo Chen, Jacob and Zesheng He (1997), “Using Analytic Hierarchy Process and Fuzzy Set Theory to Rate and Rank the Disability”. Fuzzy Sets and Systems, Vol. 88, pp. 1-22.
  • Johor Bahru Polytechnic (2008), Annual Report. Department of Hospitality Johor Bahru Polytechnic.
  • Konur, Ozcan (2002), “Access to Nursing Education by Disabled Students: Rights and Duties of Nursing Programs”. Nurse Education Today, Vol. 22, pp. 364-374.
  • Kreismann, Ronald and Richard Palmer (1994), “Reasonable Accommodation under the ADA: What’s an Employer to do?” The Cornell Hotel and Restaurant
  • Administration Quarterly, Vol. 42, pp. 24-33. Lee, Albert (1996), “Legal Requirements and Employer Responses to
  • Accommodating Employees with Disabilities”. Human Resource Management Review, Vol. 6, pp. 231-251. Lemaire, Gail Schoen and Kalisankar Mallik (2008), “Barriers to Supported
  • Employment for Persons with Developmental Disabilities”. Archives of Psychiatric Nursing, Vol. 22, pp. 147-155. Ministry of Education, Malaysia (2008), Disability Information and Support Center Report, http://www.disabilitymalaysia.com/index2.php?type=view&table=facts eet&id=69, [Accessed 15.03. 2009]
  • Mohd Salleh, Noraini, Khalid Abdullah and Nor Aishah Borhan (2001), Job opportunities for special needs population in Malaysia. Jurnal Pendidikan, Vol. : 77-85.
  • Mohd Zahari, Mohd Salehuddin, Norhayati Mat Yusoff, Mohd Raziff Jamaluddin, Salleh Mohd Radzi and Zulhan Othman (2010), “The Employability of the Hearing Impaired Graduates in Malaysia Hospitality Industry”, World Applied
  • Sciences Journal, Vol. 10, pp. 126-135. Newton, Rita, Marcus Ormerod and Pam Thomas (2007), Disabled people’s experiences in the workplace environment in England. Equal Opportunities International, 26(6): 610-623.
  • Peterson, Carl and Roberto Cortez González (2005), “The Role of Work in
  • People’s Lives”: Applied Career Counseling and Vocational Psychology (2nd edition). Belmont, California: Wadsworth / Brooks Cole. Rae, David (2007), Connecting enterprise and graduate employability: Challenges to the higher education culture and curriculum? Education and Training, 49(8): 619.
  • Ross, Glenn (2004), “Ethics trust and expectations regarding the treatment of disabled staff within a tourism/hospitality industry context”. Hospitality Management, 23: 523-544.
  • Rothwell, Andrew, Ian Herbert and Frances Rothwell (2008), Self-perceived employability: Construction and initial validation of a scale for university students. Journal Vocational Behavior, 73: 1-3.
  • Uijl Den Stella and Tineke Bahlmann (2002), “A complex societal problem:
  • Reintegration of partially disabled people in the workforce in the Netherlands”, European Journal of Operational Research, 140, 413-426. Verhaar,Cornelis Henricus Antonius and Smulders (1999), Employability in practice. Journal European Industrial Training, Vol. 23 No. 6, pp. 268-274.
Year 2013, Volume: 5 Issue: 1, 368 - 379, 01.06.2013

Abstract

References

  • Adnan, Airil Haimi and Intan Azreena Hafiz (2001), “A Disabling Education: The Case of Disabled Learners in Malaysia”. Disabilities and Society, Vol. 16, pp. 669.
  • Argyle, Michael, Collet Pierre and Andrian Furham (1995), Social psychology and work. London: Routledge.
  • Clarke, Marilyn and Margaret Patrickson (2008), The new covenant of employability. Employee Relations, 30(2): 121-141.
  • Dyer, Lisa (1995), The right to work. London: MIND.
  • Feldman, Daniel C. (2004), “The Role of Physical Disabilities in Early Career:
  • Vocational Choice, the School-to-work Transition, and becoming established”. Human Resource Management Review, Vol. 14, pp 247-274. Haq, Faridah Serajul (2003), “Career and Employment Opportunities for Women with Disabilities in Malaysia”. Asia Pacific Disability Rehabilition Journal, Vol. , pp. 71-78.
  • Harvey, Michael (2001), “The Efficacy of Vocational Education for Student with
  • Disabilities Concerning Post School Employment Outcomes: A Review of Literature”. Journal of Industrial Teacher Education, Vol. 38, pp. 25-44. Lucas, Emerson Robert (1993), Ageism and the UK hospitality industry.
  • International Journal Contemporary Hospitality Management, Vol. 15: 14-23. Jayasooria, Denison, Krishnan Bathmavathi and Ooi Godfrey (1997), “Disable
  • People in a Newly Industrializing Economy: Opportunities and Challenges in Malaysia’. Disability and Society, Vol. 12, pp. 445- 463. Jen-Gwo Chen, Jacob and Zesheng He (1997), “Using Analytic Hierarchy Process and Fuzzy Set Theory to Rate and Rank the Disability”. Fuzzy Sets and Systems, Vol. 88, pp. 1-22.
  • Johor Bahru Polytechnic (2008), Annual Report. Department of Hospitality Johor Bahru Polytechnic.
  • Konur, Ozcan (2002), “Access to Nursing Education by Disabled Students: Rights and Duties of Nursing Programs”. Nurse Education Today, Vol. 22, pp. 364-374.
  • Kreismann, Ronald and Richard Palmer (1994), “Reasonable Accommodation under the ADA: What’s an Employer to do?” The Cornell Hotel and Restaurant
  • Administration Quarterly, Vol. 42, pp. 24-33. Lee, Albert (1996), “Legal Requirements and Employer Responses to
  • Accommodating Employees with Disabilities”. Human Resource Management Review, Vol. 6, pp. 231-251. Lemaire, Gail Schoen and Kalisankar Mallik (2008), “Barriers to Supported
  • Employment for Persons with Developmental Disabilities”. Archives of Psychiatric Nursing, Vol. 22, pp. 147-155. Ministry of Education, Malaysia (2008), Disability Information and Support Center Report, http://www.disabilitymalaysia.com/index2.php?type=view&table=facts eet&id=69, [Accessed 15.03. 2009]
  • Mohd Salleh, Noraini, Khalid Abdullah and Nor Aishah Borhan (2001), Job opportunities for special needs population in Malaysia. Jurnal Pendidikan, Vol. : 77-85.
  • Mohd Zahari, Mohd Salehuddin, Norhayati Mat Yusoff, Mohd Raziff Jamaluddin, Salleh Mohd Radzi and Zulhan Othman (2010), “The Employability of the Hearing Impaired Graduates in Malaysia Hospitality Industry”, World Applied
  • Sciences Journal, Vol. 10, pp. 126-135. Newton, Rita, Marcus Ormerod and Pam Thomas (2007), Disabled people’s experiences in the workplace environment in England. Equal Opportunities International, 26(6): 610-623.
  • Peterson, Carl and Roberto Cortez González (2005), “The Role of Work in
  • People’s Lives”: Applied Career Counseling and Vocational Psychology (2nd edition). Belmont, California: Wadsworth / Brooks Cole. Rae, David (2007), Connecting enterprise and graduate employability: Challenges to the higher education culture and curriculum? Education and Training, 49(8): 619.
  • Ross, Glenn (2004), “Ethics trust and expectations regarding the treatment of disabled staff within a tourism/hospitality industry context”. Hospitality Management, 23: 523-544.
  • Rothwell, Andrew, Ian Herbert and Frances Rothwell (2008), Self-perceived employability: Construction and initial validation of a scale for university students. Journal Vocational Behavior, 73: 1-3.
  • Uijl Den Stella and Tineke Bahlmann (2002), “A complex societal problem:
  • Reintegration of partially disabled people in the workforce in the Netherlands”, European Journal of Operational Research, 140, 413-426. Verhaar,Cornelis Henricus Antonius and Smulders (1999), Employability in practice. Journal European Industrial Training, Vol. 23 No. 6, pp. 268-274.
There are 25 citations in total.

Details

Other ID JA29BJ42FA
Journal Section Articles
Authors

Norhayati Mat Yusoff This is me

Mohd Salehuddin Mohd Zahari This is me

Zamri Ahmad This is me

Nina Farisha Isa This is me

Fatimah Abd Ghani This is me

Publication Date June 1, 2013
Published in Issue Year 2013 Volume: 5 Issue: 1

Cite

APA Yusoff, N. M., Zahari, M. S. M., Ahmad, Z., Isa, N. F., et al. (2013). EMPLOYMENT OPPORTUNITIES OF THE HEARING IMPAIRED IN THE HOSPITALITY INDUSTRY: GENDER ANALYSIS. International Journal of Business and Management Studies, 5(1), 368-379.
AMA Yusoff NM, Zahari MSM, Ahmad Z, Isa NF, Ghani FA. EMPLOYMENT OPPORTUNITIES OF THE HEARING IMPAIRED IN THE HOSPITALITY INDUSTRY: GENDER ANALYSIS. IJBMS. June 2013;5(1):368-379.
Chicago Yusoff, Norhayati Mat, Mohd Salehuddin Mohd Zahari, Zamri Ahmad, Nina Farisha Isa, and Fatimah Abd Ghani. “EMPLOYMENT OPPORTUNITIES OF THE HEARING IMPAIRED IN THE HOSPITALITY INDUSTRY: GENDER ANALYSIS”. International Journal of Business and Management Studies 5, no. 1 (June 2013): 368-79.
EndNote Yusoff NM, Zahari MSM, Ahmad Z, Isa NF, Ghani FA (June 1, 2013) EMPLOYMENT OPPORTUNITIES OF THE HEARING IMPAIRED IN THE HOSPITALITY INDUSTRY: GENDER ANALYSIS. International Journal of Business and Management Studies 5 1 368–379.
IEEE N. M. Yusoff, M. S. M. Zahari, Z. Ahmad, N. F. Isa, and F. A. Ghani, “EMPLOYMENT OPPORTUNITIES OF THE HEARING IMPAIRED IN THE HOSPITALITY INDUSTRY: GENDER ANALYSIS”, IJBMS, vol. 5, no. 1, pp. 368–379, 2013.
ISNAD Yusoff, Norhayati Mat et al. “EMPLOYMENT OPPORTUNITIES OF THE HEARING IMPAIRED IN THE HOSPITALITY INDUSTRY: GENDER ANALYSIS”. International Journal of Business and Management Studies 5/1 (June 2013), 368-379.
JAMA Yusoff NM, Zahari MSM, Ahmad Z, Isa NF, Ghani FA. EMPLOYMENT OPPORTUNITIES OF THE HEARING IMPAIRED IN THE HOSPITALITY INDUSTRY: GENDER ANALYSIS. IJBMS. 2013;5:368–379.
MLA Yusoff, Norhayati Mat et al. “EMPLOYMENT OPPORTUNITIES OF THE HEARING IMPAIRED IN THE HOSPITALITY INDUSTRY: GENDER ANALYSIS”. International Journal of Business and Management Studies, vol. 5, no. 1, 2013, pp. 368-79.
Vancouver Yusoff NM, Zahari MSM, Ahmad Z, Isa NF, Ghani FA. EMPLOYMENT OPPORTUNITIES OF THE HEARING IMPAIRED IN THE HOSPITALITY INDUSTRY: GENDER ANALYSIS. IJBMS. 2013;5(1):368-79.