KİŞİ-ÖRGÜT UYUMU İLE ÖRGÜTSEL VATANDAŞLIK DAVRANIŞI İLİŞKİSİ: İŞ TATMİNİNİN ARACILIK ROLÜ

Year 2018, Volume: 2 Issue: 4, 135 - 146, 15.10.2018

Ozan Büyükyılmaz

https://doi.org/10.29064/ijma.464856

Cited By: 3

Abstract

Bu çalışmanın amacı, banka çalışanları tarafından algılanan kişi-örgüt uyumunun örgütsel vatandaşlık davranışını nasıl etkilediğini ve kişi-örgüt uyumu ile örgütsel vatandaşlık davranışı ilişkisinde iş tatmininin herhangi bir aracılık etkisinin olup olmadığını belirleyebilmektir. Analizlerde kullanılan veri, Karabük ilindeki 184 banka çalışanından toplanmıştır. Hipotezler, hiyerarşik regresyon analizi ile test edilmiştir. Analizler sonucunda, kişi-örgüt uyumu ile örgütsel vatandaşlık davranışı boyutları (özgecilik, vicdanlılık, nezaket, sportmenlik, sivil erdem) arasındaki ilişkiye iş tatmininin kısmen aracılık ettiği belirlenmiştir. Kişi-örgüt uyumu, örgütsel vatandaşlık davranışı ve iş tatmini arasındaki ilişkilerin incelenmesi ile bu çalışma, çalışanlarının algıladığı kişi-örgüt uyumunun neden daha fazla örgütsel vatandaşlık davranışıyla sonuçlandığını anlamalarında banka yöneticilerine yardımcı olmaktadır.

Keywords

Kişi-Örgüt Uyumu, Örgütsel Vatandaşlık Davranışı, İş Tatmini

RELATIONSHIP BETWEEN PERSON-ORGANIZATION FIT AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR: THE MEDIATING ROLE OF JOB SATISFACTION

Abstract

This study aims to investigate how person-organization fit perceived by bank employees affects the organizational citizenship behavior and whether there is a mediating effect of job satisfaction in person-organization fit and organizational citizenship behavior relationship. Data for the sample was collected from 184 bank employees working in Karabuk, Turkey. The hypotheses were tested by hierarchical regression analyses. The results show that job satisfaction partially mediated the relationship between person-organization fit and dimensions of organizational citizenship behavior (altruism, conscientiousness, courtesy, sportsmanship, civic virtue). By examining the relationship between person-organization fit, organizational citizenship behavior and job satisfaction, this study allows bank managers to predict why person-organization fit perceived by employees results in increased organizational citizenship behavior.

Keywords

Person-Organization Fit, Organizational Citizenship Behavior, Job Satisfaction

References

• Afsar, B. and Badir, Y. F. (2016). Person-organization fit, perceived organizational support, and organizational citizenship behavior: The role of job embeddedness. Journal of Human Resources in Hospitality & Tourism, 15(3), 252-278.
• Anderson, J. C. and Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423.
• Basim, H. N. and Sesen, H. (2006). Örgütsel vatandaşlık davranışı ölçeği uyarlama ve karşılaştırma çalışması (An Adaptation and Comparison of Organizational Citizenship Behavior Scale). Ankara Üniversitesi SBF Dergisi (Journal of Ankara University Faculty of Political Science), 61(4), 83-101.
• Bateman, T. S. and Organ, D. W. (1983). Job Satisfaction and the Good Soldier: The Relationship between Affect and Employee "Citizenship". The Academy of Management Journal, 26(4), 587-595.
• Brown, T. A. (2006). Confirmatory Factor Analysis for Applied Research. New York: The Guilford Press.
• Chatman, J. A. (1989). Improving interactional organizational research: A model of person-organization fit. Academy of Management Review, 14(3), 333-349.
• Farzaneh, J., Farashah, A. D. and Kazemi, M. (2014). The impact of person-job fit and person-organization fit on OCB: The mediating and moderating effects of organizational commitment and psychological empowerment. Personnel Review, 43(5), 672-691.
• Hoffman, B. J. and Woehr, D. J. (2006). A quantitative review of the relationship between person-organization fit and behavioral outcomes. Journal of Vocational Behavior. 68(3), 389-399.
• Jawad, M., Tabassum, T. M., Raja, S. and Abraiz, A. (2013). Study on Work Place Behaviour: Role of Person-Organization Fit, Person-Job Fit & Empowerment, Evidence from Pakistan. Journal of Business and Management Sciences, 1(4), 47-54.
• Kim. S. (2006). Public Service Motivation and Organizational Citizenship Behavior in Korea. International Journal of Manpower 27(8), 722-740.
• Kline, R. B. (2011). Principles and Practice of Structural Equation Modeling. 3rd Edition, New York: The Guilford Press.
• Kristof, A. L. (1996). Person-organization fit: An integrative review of its conceptualizations, measurement, and implications. Personnel Psychology, 49(1), 1-49.
• Kristof-Brown, A. L., Zimmerman, R. D. and Johnson, E. C. (2005). Consequences of individuals' fit at work: A meta-analysis of person-job, person-organization, person-group, and person-supervisor fit. Personnel Psychology, 58(2), 281-342.
• Lee, K. and Allen, N. J. (2002). Organizational citizenship behavior and workplace deviance: The role of affect and cognitions. Journal of Applied Psychology, 87(1), 131-142.
• LePine, J. A., Erez, A. and Johnson, D. E. (2002), The nature and dimensionality of organizational citizenship behavior: a critical review and meta-analysis, Journal of Applied Psychology, 87(1), 52-65.
• Liu, B., Liu, J. and Hu, J. (2010). Person-Organization Fit, Job Satisfaction, and Turnover Intention: An Empirical Study in the Chinese Public Sector. Social Behavior and Personality, 38(5), 615-626.
• Mackenzie, S. B., Podsakoff, P. M. and Aheame, M. (1998). Some possible antecedents of in-role and extra-role sales person performance. Journal of Marketing, 62(3), 87-98.
• Menguc, B. (2000). An empirical investigation of a social exchange model of organizational citizenship behaviours across two sales situations: a Turkish case. Journal of Personal selling & Sales Management, 20(4), 205-214.
• Moorman, R. H. (1993). The influence of cognitive and affective based job-satisfaction measures on the relationship between satisfaction and organizational citizenship behavior. Human Relations, 46(6), 759-776.
• Netemeyer, R. G., Boles, J. S., McKee, D. O. and McMurria, R. (1997). An investigation into the antecedents of organizational citizenship behaviors in a personal selling context. Journal of Marketing, 61(3), 85-98.
• Nunnally, J. C. and Bernstein, I. H. (1994). Psychometric Theory. 3rd Edition, New York: McGraw-Hill Inc.
• O'Reilly, C. A., Chatman, J. and Caldwell, D. F. (1991). People and organizational culture: A profile comparison approach to assessing person-organization fit. Academy of Management Journal, 34(3), 487-516.
• Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.
• Resick, C. J., Giberson, T. R., Dickson, M. W., Wynne, K. T. and Bajdo, L. M. (2013). Person-organization fit, organizational citizenship, and social-cognitive motivational mechanisms. Organizational Fit: Key Issues and New Directions, Ed. Kristof-Brown, A. L. and Billsberry, J). Chichester, UK: John Wiley & Sons, Ltd, 99-123.
• Rusbult, C. E., Farrell, D., Rogers, G. and Mainous III, A.G. (1988). “Impact of exchange variables on exit, voice, loyalty, and neglect: an integrative model of responses to declining job satisfaction. Academy of Management Journal, 31(3), 599-627.
• Sobel, M. E. (1982). Asymptotic confidence intervals for indirect effects in structural equation models. Sociological Methodology, 13, 290-312.
• TBB (2017). Türkiye Bankalar Birliği (The Banks Association of Turkey), (Date of Access: 24.09.2017), https://www.tbb.org.tr/tr/bankacilik/banka-ve-sektor-bilgileri/veri-sorgulama-sistemi/illere-ve-bolgelere-gore-bilgiler/73.
• Tugal, F. N. ve Kilic, K. C. (2015). Person-Organization Fit: It’s Relationships with Job Attitudes and Behaviors of Turkish Academicians. International Review of Management and Marketing, 5(4), 195-202.
• Tepeci, M. and Bartlett, A.L. B. (2002). The hospitality industry culture profile: a measure of individual values, organizational culture, and person-organization fit as predictors of job satisfaction and behavioral intentions. International Journal of Hospitality Management, 21(2), 151-170.
• Turunc, O. and Celik, M. (2012). İş tatmini-kişi-örgüt uyumu ve amire güven-kişi örgüt uyumu ilişkisinde dağıtım adaletinin düzenleyici rolü (The Moderating Role Of Distributive Justice On The Both Effect Of Job Satisfaction On Person- Organization Fit And Supervisor Trust On Person- Organization Fit). "İş, Güç" Endüstri İlişkileri ve İnsan Kaynakları Dergisi (“İşGüç” Industrial Relations and Human Resources Journal), 14(2), 57-78.
• Van Dyne, L., Graham, J. W. and Dienesch, R. M. (1994). Organizational citizenship behavior. Construct redefinition, measurement and validation. Academy of Management Journal, 37(4), 765-802.
• Verquer, M. L. Beehr, T. A. and Wagner, S. H. (2003). A meta-analysis of relations between person-organization fit and work attitudes. Journal of Vocational Behavior 63(3), 473-489.
• Vey, M. A. and Campbell, J. P. (2004). In-role or extra-role organizational citizenship behavior: which are we measuring?. Human Performance, 17(1), 119-135.
• Wei, Y.-C. (2013). Person-organization fit and organizational citizenship behavior: Time perspective. Journal of Management & Organization, 19(1), 101-114.
• Williams, L. J. and Anderson, S. E. (1991). Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors. Journal of Management, 17(3), 601-617.
• Williams, S. and Shiaw, W. T. (1999). Mood and organizational citizenship behavior: the effects of positive affect on employee organizational citizenship behavior intentions. The Journal of Psychology, 133(6), 656-668.
• Yen, H. R. and Niehoff, B. P. (2004). Organizational citizenship behaviors and organizational effectiveness: Examining relationships in Taiwanese banks. Journal of Applied Social Psychology, 34(8), 1617-1637.