STAKEHOLDER ANALYSIS IN HEALTH CARE ORGANISATIONS

Year 2017, , 223 - 245, 01.01.2017

Seda Sönmez Özgür Uğurluoğlu

https://doi.org/10.17130/ijmeb.20173126271

Cited By: 3

Abstract

Stakeholder analysis is a strategic management tool that generate knowledge about the relevant actors in the development and implementation of a policy. Although stakeholder analysis is essential in health care sector, it has been seen that there were limited studies in the literature. In addition there is not sufficient information about which steps need to be monitored when stakeholder analysis perform. The aim of this study is fill this gap in the literature and reveal a guiding literature information for the future studies. For this purpose in this study, the definition and importance of stakeholder analysis, intended use and methods, stakeholder analysis in health care organisations and stages were mentioned. As a result, generalise the stakeholder analysis in health care organisations and need to use both in the development and implementation stages of a policy were pointed out

Keywords

Stakeholder Analysis, Health Care Organisations, Strategic Management, Methodology

SAĞLIK KURUMLARINDA PAYDAŞ ANALİZİ

Abstract

Paydaş analizi bir politikanın geliştirilmesinde ve uygulanmasında ilgili aktörlere ilişkin bilgi toplanmasını sağlayan bir stratejik yönetim aracıdır. Sağlık sektöründe paydaş analizi oldukça önemli olmasına karşın literatürde yer alan çalışmaların sınırlı sayıda olduğu görülmektedir. Ayrıca analiz gerçekleştirilirken hangi adımların izlenmesi gerektiğine ilişkin ulusal literatürde yeterli bir bilgi bulunmamaktadır. Bu çalışmanın amacı literatürdeki bu boşluğu doldurmak ve ileride bu konuda yapılacak olan çalışmalara yol gösterici literatür bilgisi ortaya koymaktır. Bu amaca yönelik olarak paydaş analizinin tanımı ve öneminden, kullanım amacından ve yöntemlerden, sağlık kurumlarında paydaş analizinden ve aşamalarından bahsedilmiştir. Sonuç olarak sağlık kurumlarında paydaş analizinin yaygınlaştırılması ve politikaların hem geliştirilmesi hem de uygulanması aşamalarında kullanılması gerektiği ifade edilmiştir.

Keywords

Paydaş Analizi, Sağlık Kurumları, Stratejik Yönetim, Metodoloji

References

• Aarons, G. A., Wells, R. S., Zagursky, K., Fettes, D. L., & Palinkas, L. A. (2009). Implementing evidence-based practice in community mental health agencies: A multiple stakeholder analysis. American Journal of Public Health, 99(11), 2087-2095.
• Abiiro, G. A., & McIntyre, D. (2013). Universal financial protection through National Health Insurance: A stakeholder analysis of the proposed one-time premium payment policy in Ghana. Health Policy and Planning, 28(3), 263-278.
• Akinci, F., Mollahaliloğlu, S., Gürsöz, H., & Öğücü, F. (2012). Assessment of the Turkish health care system reforms: A stakeholder analysis. Health Policy, 107(1), 21-30.
• Ancker, S., & Rechel, B. (2013). HIV/AIDS policy-making in Kyrgyzstan: A stakeholder analysis. Health Policy and Planning, 30(1), 8-18.
• Blair, J. D., & Buesseler, J. A. (1998). Competitive forces in the medical group industry: A stakeholder perspective. Health Care Management Review, 23(2), 7-27.
• Boles, K. E., & Cook, M. J. (2005). Investing in information technology. In Patrick, T. B., Brown, G. D., & Stone, T. (Ed), Strategic management of information systems in healthcare (195-221). Chicago: Health Administration Press.
• Brown, M. (2004). Illuminating patterns of perception: An overview of Q methodology (No. Cmu/Sei-2004-Tn-026). Carnegie-Mellon Univ Pittsburgh Pa Software Engineering Inst.
• Brugha, R., & Varvasovszky, Z. (2000). Stakeholder analysis: A review. Health Policy and Planning, 15(3), 239-246.
• Bryson, J. M. (2004). What to do when stakeholders matter: Stakeholder identification and analysis techniques. Public Management Review, 6(1), 21-53.
• Chapman, L.S. (2011). Stakeholder analysis in worksite health promotion programming. American Journal of Health Promotion, 25(5), 361-368.
• Clarkson, M. E. (1995). A stakeholder framework for analyzing and evaluating corporate social performance. Academy of Management Review, 20(1), 92-117.
• Crosby, B. (1991). Stakeholder analysis: A vital tool for strategic managers. USAID’s Implementing Policy Change Project.
• Crow, S. M., Hartman, S. J., Mahesh, S., McLendon, C. L., Henson, S. W., & Jacques, P. H. (2008). Strategic analyses in nursing schools: Attracting, educating, and graduating more nursing students: Part 2-stakeholder analysis. The health care manager, 27(4), 324-331.
• Cuppen, E. (2012). A quasi-experimental evaluation of learning in a stakeholder dialogue on bio-energy. Research Policy, 41(3), 624-637.
• Daake, D., & Anthony, W. P. (2000). Understanding stakeholder power and influence gaps in a health care organization: an empirical study. Health Care Management Review, 25(3), 94-107.
• Ebener, S., Khan, A., Shademani, R., Compernolle, L., Beltran, M., Lansang, M. A., & Lippman, M. (2006). Knowledge mapping as a technique to support knowledge translation. Bulletin of the World Health Organization, 84(8), 636-642.
• Fottler, M. D., Blair, J. D., Whitehead, C. J., Laus, M. D., & Savage, G. T. (1989). Assessing key stakeholders: who matters to hospitals and why?. Hospital & Health Services Administration, 34, 525-546.
• Freeman, R. E. (1984). Strategic management: A stakeholder approach. Boston: Pitman
• Gilmour, J., & Beilin, R. (2007). Stakeholder mapping for effective risk assessment and communication. Australian Centre for Excellence in Risk Analysis (ACERA) Project, 609.
• Golder, B., & Gawler, M. (2005). Cross-cutting tool: Stakeholder analysis. Resources for Implementing the WWF Standards.
• Goodman, L. A. (1961). Snowball sampling. The Annals of Mathematical Statistics, 148-170.
• Grimble, R., & Wellard, K. (1997). Stakeholder methodologies in natural resource management: A review of principles, contexts, experiences and opportunities. Agricultural Systems, 55(2), 173-193.
• Gupta, A. (1995). A stakeholder analysis approach for interorganizational systems. Industrial Management & Data Systems, 95(6), 3-7.
• Haidari, A. M., Zaidi, S., & Gul, R. (2014). Prospects for the sustainability of delivering the Basic Package of Health Services in Afghanistan: a stakeholder analysis. EMHJ, 20(5), 300-308.
• Hare, M., & Pahl-Wostl, C. (2002). Stakeholder categorisation in participatory integrated assessment processes. Integrated Assessment, 3(1), 50-62.
• Hart, S. & Sharma, S. (2004). Engaging fringe stakeholders for competitive imagination. Academy of Management Executive, 18(1), 7-18.
• Hawkes, C., Ahern, A. L., & Jebb, S. A. (2014). A stakeholder analysis of the perceived outcomes of developing and implementing England’s obesity strategy 2008–2011. BMC Public Health, 14(1), 1-13.
• Heidrich, O., Harvey, J., & Tollin, N. (2009). Stakeholder analysis for industrial waste management systems. Waste Management, 29(2), 965-973.
• Jain, B., Hiligsmann, M., Mathew, J. L., & Evers, S. M. (2014). Analysis of a small group of stakeholders regarding advancing health technology assessment in India. Value in Health Regional Issues, 3, 167-171.
• Jepsen, A. L., & Eskerod, P. (2009). Stakeholder analysis in projects: Challenges in using current guidelines in the real world. International Journal of Project Management, 27(4), 335-343.
• Kang, M. J., Jung, C. Y., Kim, S., Boo, Y., Lee, Y., Kim, S., & Kim, S. (2014). Stakeholder analysis for adopting a personal health record standard in Korea. The HIM Journal, 44(2), 33-42.
• Kavuncubaşı, Ş., & Yıldırım, S. (2010). Hastane ve sağlık kurumları yönetimi. 2. Baskı, Ankara: Siyasal Kitabevi.
• Kennon, N., Howden, P., & Hartley, M. (2009). Who really matters?: A stakeholder analysis tool. Extension Farming Systems Journal, (5)2, 9-17.
• Kitzinger, J. (1995). Qualitative research. Introducing focus groups. BMJ: British Medical Journal, 311(7000), 299-302.
• Longhurst, R. (2003). Semi-structured interviews and focus groups. Key Methods in Geography, 103-115.
• Lorant, V., Grard, A., Nicaise, P., & Title 107 Study Group. (2016). Implementing a nation- wide mental health care reform: An analysis of stakeholders’ priorities. Community Mental Health Journal, 52(3), 343-352.
• MacArthur, J. (1997). Stakeholder analysis in project planning: origins, applications and refinements of the method. Project Appraisal, 12(4), 251-265.
• Makan, A., Fekadu, A., Murhar, V., Luitel, N., Kathree, T., Ssebunya, J., & Lund, C. (2015). Stakeholder analysis of the programme for improving mental health care (PRIME): Baseline findings. International Journal of Mental Health Systems, 9(1), 1-12.
• Mayers, J. (2005). Stakeholder power analysis. International Institute for Environment and Development. 1-24.
• Melchior, L. A., Panter, A. T., Larson, T. A., Meredith, K. L., Richardson-Nassif, K., & Huba, G. J. (2000). Key elements for implementing comprehensive health care models for persons with HIV a stakeholder analysis. Evaluation & The Health Professions, 23(3), 264-283.
• Milstead, J. A. (2008). Health policy and politics: A nurse’s guide. Jones & Bartlett Learning.
• Mitchell, R. K., Agle, B. R., & Wood, D. J. (1997). Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Academy of Management Review, 22(4), 853-886.
• Mushove, P., & Vogel, C. (2005). Heads or tails? Stakeholder analysis as a tool for conservation area management. Global Environmental Change, 15(3), 184-198.
• Namazzi, G., Kiwanuka, S. N., Peter, W., John, B., Olico, O., Allen, K. A., & Elizabeth, E. K. (2013). Stakeholder analysis for a maternal and newborn health project in Eastern Uganda. BMC Pregnancy and Childbirth, 13(1), 1-12.
• Newcombe, R. (2003). From client to project stakeholders: A stakeholder mapping approach. Construction Management and Economics, 21(8), 841-848.
• Okui, O., Ayebare, E., Chalo, R. N., Pariyo, G. W., Groves, S., & Peters, D. H. (2011). Building partnerships towards strengthening Makerere University College of Health Sciences: A stakeholder and sustainability analysis. BMC International Health and Human Rights, 11(1), 14.
• Olander, S., & Landin, A. (2005). Evaluation of stakeholder influence in the implementation of construction projects. International Journal of Project Management, 23(4), 321- 328.
• Pan, G. S. (2005). Information systems project abandonment: A stakeholder analysis. International Journal of Information Management, 25(2), 173-184.
• Prell, C., Hubacek, K., & Reed, M. (2009). Stakeholder analysis and social network analysis in natural resource management. Society and Natural Resources, 22(6), 501-518.
• Reed, M.S. (2008). Stakeholder participation for environmental management: A literature review. Biological Conservation, 141(10), 2417-2431.
• Reed, M.S., Graves, A., Dandy, N., Posthumus, H., Hubacek, K., Morris, J., & Stringer, L. C. (2009). Who’s in and why? A typology of stakeholder analysis methods for natural resource management. Journal of environmental management, 90(5), 1933-1949.
• Reyes-Alcázar, V., Casas-Delgado, M., Herrera-Usagre, M., & Torres-Olivera, A. (2012). Stakeholder analysis: The andalusian agency for healthcare quality case. The Health Care Manager, 31(4), 365-374.
• Schmeer, K. (1999a). Guidelines for conducting a stakeholder analysis. PHR, Abt Associates.
• Schmeer, K. (1999b). Stakeholder analysis guidelines. Policy Toolkit for Strengthening Health Sector Reform, 1-33.
• Shirey, M. R. (2012). Stakeholder analysis and mapping as targeted communication strategy. Journal of Nursing Administration, 42(9), 399-403.
• Swayne, L. E., Duncan, W. J., & Ginter, P. M. (2006). Strategic management of health care organizations. John Wiley & Sons.
• Varvasovszky, Z., & Brugha, R. (2000). How to do (or not to do) a stakeholder analysis. Health Policy and Planning, 15, 338-345.
• Wagner Mainardes, E., Alves, H., & Raposo, M. (2012). A model for stakeholder classification and stakeholder relationships. Management Decision, 50(10), 1861-1879.
• Wang, J., Ge, J., & Lu, Q. (2012, October). A review of stakeholder analysis. In 2012 3rd International Conference on System Science, Engineering Design and Manufacturing Informatization.
• WHO: Western Pacific Region. (2005). Health service planning and policy-making: A toolkit for nurses and midwives. Manila, World Health Organisation.
• Yang, J., Shen, G. Q., Bourne, L., Ho, C. M. F., & Xue, X. (2011). A typology of operational approaches for stakeholder analysis and engagement. Construction Management and Economics, 29(2), 145-162.
• Yang, R. J. (2014). An investigation of stakeholder analysis in urban development projects: Empirical or rationalistic perspectives. International Journal of Project Management, 32(5), 838-849.