YENİ MEDYA VE SOSYAL HİZMET: SOSYAL MEDYANIN SOSYAL HİZMET ALANINDAKİ YERİ

Year 2022, Volume: 6 Issue: 11, 413 - 434, 31.12.2022

Ozan Selçuk

https://doi.org/10.53791/imgelem.1104481

Cited By: 1

Abstract

Giderek artan dijitalleşme, sosyal hizmetin birçok alanında bilgi ve iletişim teknolojisinin (BİT) odak noktası haline gelmesine neden olmuştur. Sosyal hizmet uzmanları, dezavantajlı bireylerin gereksinimlerine uygun olarak en etkili dijital araçları kullanmaya karar verebilir. Bu çalışma, sosyal medyanın bilgi, beceri ve değer temeline sahip sosyal hizmet alanına etkisini tartışmakta ve alanda kullanımı konusunda ne aşamada olduğumuzu ortaya koymaktadır. Ek olarak, sosyal hizmet mesleği, eğitimi, etiği ve uygulaması özelinde sosyal medyanın olumlu katkılarının yanı sıra risklerine ilişkin de eleştirel bir bakış sunulmaktadır. Bu çalışma ile sosyal hizmet alanındaki öğrencilerin ve uygulayıcıların dijital ve sosyal medya okuryazarlıklarının gelişiminin desteklenmesi hedeflenmektedir. Çalışmalar, sosyal hizmet uygulamalarında dijital araç kullanımı açısından geçiş sürecinde olduğumuzu ve geleneksel yöntemlerin devam ettiğini göstermektedir. Bu geçiş sürecinde sosyal hizmet uzmanlarının müracaatçı etiği ve sosyal adalet başta olmak üzere mesleğin temel ilkelerini olumsuz etkileyecek riskler karşısında yüksek farkındalığa sahip olmaları tavsiye edilmektedir. Bu riskler ayrıca sosyal hizmet eğitimi müfredatlarında da yer verilerek öğrencilerin dijital okuryazarlık becerilerinin geliştirilmesi önerilmektedir.

Keywords

sosyal medya, sosyal hizmet, dijitalleşme, uygulama, etik, eğitim

References

• AASW. (2013). AASW practice standards. www.aasw.asn.au/document/item/4551 adresinden alındı.
• Alexander, D. E. (2014). Social media in disaster risk reduction and crisis management. Science and Engineering Ethics, 20, 717–733.
• ASWB, N. (2005). NASW and ASWB standards for technology and social work practice. https://www.socialworkers.org/practice/standards/NASWTechnologyStandards.pdf adresinden alındı.
• Barak, A., ve Grohol, J. M. (2011). Current and future trends in Internet-supported mental health interventions. Journal of Technology in Human Services, 29(3), 155–196.
• BBC. (2014). Edward Snowden: Leaks that exposed US spy program. BBC News. http://www.bbc.com/news/world-us-canada-23123964 adresinden alındı.
• Bertot, J.C., Jaeger, P.T. ve Hansen, D. (2012). The impact of polices on government social media usage: Issues, challenges, and recommendations. Government Information Quarterly, 29, 30–40.
• Best, P., Manktelow, R. ve Taylor, B. J. (2014). Social work and social media: Online help-seeking and the mental well-being of adolescent males. British Journal of Social Work, 1–20.
• Boddy, J., ve Dominelli, L. (2017). Social media and social work: The challenges of a new ethical space. Australian Social Work, 70(2), 172-184.
• Boyd, D. (2007). Why youth (heart) social network sites: The role of networked publics in teenage social life. YOUTH, IDENTITY, AND DIGITAL MEDIA, David Buckingham, ed., The John D. and Catherine T. MacArthur Foundation Series on Digital Media and Learning, The MIT Press, Cambridge, MA, 2007-16.
• Boyd, D. (2010). Social network sites as networked publics: Affordances, dynamics, and implications. In A networked self (ss. 47-66). Routledge.
• Cain, J., Scott, D. R., Tiemeier, A. M., Akers, P. ve Metzger, A. H. (2013). Social media use by pharmacy faculty: Student friending, e-professionalism, and professional use. Currents in Pharmacy Teaching and Learning, 5(1), 2-8.
• Casey, G. (2013). Social media in the classroom: A simple yet complex hybrid environment for students. Journal of Educational Multimedia and Hypermedia, 22(1), 5–24.
• Chan, C. (2016). A scoping review of social media use in social work practice. Journal of Evidence-Informed Social Work, 13(3), 263-276.
• Coe, J. B., Weijs, C. A., Muise, A., Christofides, E. ve Desmarais, S. (2011). Teaching veterinary professionalism in the Face (book) of change. Journal of veterinary medical education, 38(4), 353-359.
• Dombo, E. A., Kays, L. ve Weller, K. (2014). Clinical social work practice and technology: Personal, practical, regulatory, and ethical considerations for the 21st century. Social Work in Health Care, 53(9), 900 – 919.
• Dominelli, L. (2014). Critical theories: Reflecting on citizenship status and practices. In L. Dominelli, ve M. Moosa-Mitha (Eds.), Reconfiguring citizenship: Citizenship and diversity within inclusive citizenship practices (ss. 253–267). Aldershot: Ashgate.
• Ellison, N. B., Steinfield, C. ve Lampe, C. (2007). The benefits of Facebook “friends”: Social capital and college students’ use of online social network sites. Journal of Computer-Mediated Communication, 12(4), 1143–1168.
• Essary, A. C. (2011). The impact of social media and technology on professionalism in medical education. The journal of physician assistant education: the official journal of the Physician Assistant Education Association, 22(4), 50-53.
• Fange, L., Mishna, F., Zhang, V. F., Van Wert, M. ve Bogo, M. (2014). Social media and social work education: Understanding and dealing with the new digital world. Social Work in Health Care, 53, 800–814.
• Friesen, N. ve Lowe, S. (2012). The questionable promise of social media for education: Connective learning and the commercial imperative. Journal of Computer Assisted Learning, 28(3), 183–194.
• Fu, K. W., Cheng, Q., Wong, P. W. ve Yip, P. S. (2013). Responses to a self-presented suicide attempt in social media. Crisis. Gandy-Guedes, M. E., Vance, M., Bridgewater, E. A., Montgomery, T., ve Taylor, K. (2016). Using Facebook as a tool for informal peer support: A case example. Social Work Education.
• Giordano, C. ve Giordano, C. (2011). Health professions students’ use of social media. Journal of Allied Health, 40(2), 78–81. Greenhow, S. (2015). Chatting online with my other mother: Adoptive family views and experiences of the use of traditional and technological forms of post-adoption contact (PhD Thesis). Durham University, Durham.
• Hollinderbäumer, A., Hartz, T. ve Ückert, F. (2013). Education 2.0—How has social media and Web 2.0 been integrated into medical education? A systematical literature review. German Journal for Medical Education, 30(1), 7–12.
• Kilpeläinen, A., Päykkönen, K. ve Sankala, J. (2011). The use of social media to improve social work education in remote areas. Journal of Technology in Human Services, 29(1), 1–12.
• Kim, W., Jeong, O.-R. ve Lee, S.-W. (2010). On social web sites. Information Systems, 35, 215–236. Kimball, E., ve Kim, J. (2013). Virtual boundaries: Ethical considerations for use of social media in social work. Social Work, 58(2), 185-188.
• Lovell, K. ve Bee, P. (2011). Optimising treatment resources for OCD: A review of the evidence base for technology-enhanced delivery. Journal of Mental Health, 20(6), 525–542.
• Lovink, G. (2012). What is the social in social media?. E-flux Journal, 40(12), 2012.
• McDermott, F. E. (Ed.). (1975). Self-determination in social work: A collection of essays on self-determination and related concepts by philosophers and social work theorists. Taylor & Francis.
• Menon, G.M. ve Rubin, M. (2011). A survey of online practitioners: Implications for education and practice. Journal of Technology in Human Services, 29(2), 133–141.
• Mishna, F., Bogo, M., Root, J., Sawyer, J.-L. ve Khoury-Kassabri, M. (2012). “It just crept in”: The digital age and implications for social work practice. Clinical Social Work Journal, 40, 277–286.
• Mohr, D.C., Burns, M., Schueller, S.M., Clarke, G. ve Klinkman, M. (2013). Behavioral intervention technologies: Evidence review and recommendations for future research in mental health. General Hospital Psychiatry, 35(4), 332–338.
• Mukherjee, D. ve Clark, J. (2012). Students’ participation in social networking sites: Implications for social work education. Journal of Teaching in Social Work, 32, 161–173.
• O’Keeffe, G. S. ve Clarke-Pearson, K. (2011). The impact of social media on children, adolescents, and families. Pediatrics, 127(4), 800–804.
• Özensel, E. (2003). Sosyolojik bir olgu olarak değer. Değerler Eğitimi Dergisi, 1(3), 217-240.
• Palfrey, J. ve Gasser, U. (2010). Born Digital: Understanding the First Generation of Digital Natives. New York, NY: Basic Books.
• Parker-Oliver, D. ve Demiris, G. (2006). Social work informatics: A new specialty. Social Work, 51(2), 127–134.
• Parker-Oliver, D., Washington, K., Wittenberg-Lyles, E., Gage, A., Mooney, M. ve Demiris, G. (2015). Lessons learned from a secret Facebook support group. Health & Social Work, 40(2), 125–133.
• Parrott, L. ve Madoc-Jones, I. (2008). Reclaiming information and communication technologies for empowering social work practice. Journal of Social Work, 8(2), 181–197.
• Policy Ethics and Human Rights Committee. (2012). BASW social media policy. www.cdn.basw.co.uk/upload/basw_34634-1.pdf adresinden alındı.
• Prensky, M. (2001). Digital natives, digital immigrants part 1. On the Horizon, 9(5), 1–6.
• Ramsey, A. T. ve Montgomery, K. (2014). Technology-based interventions in social work practice: A systematic review of mental health interventions. Social Work in Health Care, 53(9), 883-899.
• Reamer, F. G. (2013). Social work in a digital age: Ethical and risk management challenges. 58(2), 163–172.
• Robbins, S. P. ve Singer, J. B. (2014). From the editor—The medium is the message: Integrating social media and social work education. Journal of Social Work Education, 50(3), 387–390.
• Shirkey, C. (2011). The political power of social media: Technology, the public sphere, and political change. Foreign Affairs, 90(1), 28–41.
• Sitter, K. C. ve Curnew, A. H. (2016). The application of social media in social work community practice. Social Work Education, 35(3), 271–283.
• Staton-Tindall, M., Wahler, E., Webster, J.M., Godlaski, T., Freeman, R. ve Leukefeld, C. (2012). Telemedicine-based alcohol services for rural offenders. Psychological Services, 9(3), 298–309.
• Thompson, N. (2013). Kuram ve Uygulamada Sosyal Hizmeti Anlamak, Ankara: Dipnot Yayınları.
• Varley, B. K. (1968). Social work values: Changes in value commitments of students from admission to MSW graduation. Journal of Education for Social Work, 4(2), 67-76.
• Welch, B.K. ve Bonnan-White, J. (2012). Twittering to increase student engage- ment in the university classroom. Knowledge Management & E-Learning: An International Journal (KM&EL), 4(3), 325–345.
• Westwood, J. (2019). Social media in social work practice. Sage.
• Zastrow, C. H. (2004). Introduction to social work and social welfare: Empowering people (8th ed.). Pacific Grove, CA: Brooks/Cole.