Year 2020, Volume 8 , Issue 2, Pages 176 - 200 2020-12-30

ETKİLEME TAKTİKLERİNİN İŞ PERFORMANSI VE İŞ STRESİ ÜZERİNDEKİ ETKİSİ: KİMYA SEKTÖRÜNDE BİR ARAŞTIRMA

Yılmazcan YURTTAŞ [1] , Serhat ERAT [2] , Esra ALNIAÇIK [3]


Başarılı bir yönetimin en önemli göstergelerinden biri, yöneticinin birlikte çalıştığı insanları etkilemede ve hedeflere bağlılıklarını sağlamadaki başarısıdır. Yöneticilerin etkileme davranışları, diğer konuların yanında, çalışanların iş yerinde yaşadığı stres ve çalışma performansını da çeşitli şekillerde etkileyebilmektedir. Bu araştırmada, yöneticiler tarafından sıkça kullanılan beş farklı etkileme taktiğinin çalışanların iş performansı ve iş stresi üzerindeki etkileri incelenmiştir. Araştırma verileri, Türkiye’de kimya sektöründe çalışan 293 beyaz yakalı çalışandan anket yöntemiyle toplanmıştır. Yapılan analizler sonucunda, meşrulaştırma yoluyla etkileme, mantıksal ikna yoluyla etkileme, karşılıklı değişim yoluyla etkileme, koalisyon taktiği yoluyla etkileme ve sokulganlık yoluyla etkileme taktiklerinin çalışanların iş performansını istatistiksel açıdan anlamlı ve pozitif yönde etkilediği belirlenmiştir. Mantıksal ikna yoluyla etkileme taktiğinin iş stresini de negatif yönde etkilediği anlaşılmıştır. Ayrıca iş performansı ile iş stresi arasında negatif yönde ve anlamlı bir ilişkinin varlığı tespit edilmiştir. Elde edilen bu bulgular tartışılarak, yöneticilere ve araştırmacılara yönelik çeşitli öneriler sunulmuştur.
Etkileme Taktikleri, İş Performansı, İş Stresi, İkna
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Primary Language tr
Subjects Social
Journal Section ARTICLES
Authors

Orcid: 0000-0002-5384-0914
Author: Yılmazcan YURTTAŞ
Institution: Gebze Teknik Üniversitesi
Country: Turkey


Orcid: 0000-0003-0227-8914
Author: Serhat ERAT (Primary Author)
Institution: Gebze Teknik Üniversitesi
Country: Turkey


Orcid: 0000-0002-7155-1710
Author: Esra ALNIAÇIK
Institution: Kocaeli Üniversitesi
Country: Turkey


Dates

Application Date : November 14, 2020
Acceptance Date : November 18, 2020
Publication Date : December 30, 2020

APA Yurttaş, Y , Erat, S , Alnıaçık, E . (2020). ETKİLEME TAKTİKLERİNİN İŞ PERFORMANSI VE İŞ STRESİ ÜZERİNDEKİ ETKİSİ: KİMYA SEKTÖRÜNDE BİR ARAŞTIRMA . International Review of Economics and Management , 8 (2) , 176-200 . DOI: 10.18825/iremjournal.825930