The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia

Volume: 7 Number: 1 March 1, 2017
  • Dedi Hadian
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International Review of Management and Marketing
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The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia

Abstract

Literature studies prove the importance the role of organizational culture and organizational commitment that contribute to organizational performance, but it is a few links to the quality of public services. This study was conducted to contribute in cultural studies' organizations and organizational commitment to public service. The research object of government organizations in the city of Bandung, Indonesia with a sample of 187 employees with proporsionate cluster random sampling technique. Data were analyzed using Structural Equation Modeling (SEM) Partial Least Squares. The results showed that organizational culture and organizational commitment significantly influence the quality of public services. This suggests that policy makers in Bandung local goverment, Indonesia should be able to improve organizational culture and organizational commitment to public service that is accepted by society can run optimally.

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Primary Language

English

Subjects

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Journal Section

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Authors

Dedi Hadian This is me

Publication Date

March 1, 2017

Submission Date

March 1, 2017

Acceptance Date

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Published in Issue

Year 2017 Volume: 7 Number: 1

IZ

https://izlik.org/JA23PE98RE

Cite

RIS / Bibtex
APA
Hadian, D. (2017). The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia. International Review of Management and Marketing, 7(1), 230-237. https://izlik.org/JA23PE98RE
AMA
1.Hadian D. The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia. IRMM. 2017;7(1):230-237. https://izlik.org/JA23PE98RE
Chicago
Hadian, Dedi. 2017. “The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia”. International Review of Management and Marketing 7 (1): 230-37. https://izlik.org/JA23PE98RE.
EndNote
Hadian D (March 1, 2017) The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia. International Review of Management and Marketing 7 1 230–237.
IEEE
[1]D. Hadian, “The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia”, IRMM, vol. 7, no. 1, pp. 230–237, Mar. 2017, [Online]. Available: https://izlik.org/JA23PE98RE
ISNAD
Hadian, Dedi. “The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia”. International Review of Management and Marketing 7/1 (March 1, 2017): 230-237. https://izlik.org/JA23PE98RE.
JAMA
1.Hadian D. The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia. IRMM. 2017;7:230–237.
MLA
Hadian, Dedi. “The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia”. International Review of Management and Marketing, vol. 7, no. 1, Mar. 2017, pp. 230-7, https://izlik.org/JA23PE98RE.
Vancouver
1.Dedi Hadian. The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia. IRMM [Internet]. 2017 Mar. 1;7(1):230-7. Available from: https://izlik.org/JA23PE98RE