The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia

Cilt: 7 Sayı: 1 1 Mart 2017
  • Dedi Hadian
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International Review of Management and Marketing
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The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia

Abstract

Literature studies prove the importance the role of organizational culture and organizational commitment that contribute to organizational performance, but it is a few links to the quality of public services. This study was conducted to contribute in cultural studies' organizations and organizational commitment to public service. The research object of government organizations in the city of Bandung, Indonesia with a sample of 187 employees with proporsionate cluster random sampling technique. Data were analyzed using Structural Equation Modeling (SEM) Partial Least Squares. The results showed that organizational culture and organizational commitment significantly influence the quality of public services. This suggests that policy makers in Bandung local goverment, Indonesia should be able to improve organizational culture and organizational commitment to public service that is accepted by society can run optimally.

Keywords

Ayrıntılar

Birincil Dil

İngilizce

Konular

-

Bölüm

-

Yazarlar

Dedi Hadian Bu kişi benim

Yayımlanma Tarihi

1 Mart 2017

Gönderilme Tarihi

1 Mart 2017

Kabul Tarihi

-

Yayımlandığı Sayı

Yıl 2017 Cilt: 7 Sayı: 1

IZ

https://izlik.org/JA23PE98RE

Kaynak Göster

RIS / Bibtex
APA
Hadian, D. (2017). The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia. International Review of Management and Marketing, 7(1), 230-237. https://izlik.org/JA23PE98RE
AMA
1.Hadian D. The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia. IRMM. 2017;7(1):230-237. https://izlik.org/JA23PE98RE
Chicago
Hadian, Dedi. 2017. “The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia”. International Review of Management and Marketing 7 (1): 230-37. https://izlik.org/JA23PE98RE.
EndNote
Hadian D (01 Mart 2017) The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia. International Review of Management and Marketing 7 1 230–237.
IEEE
[1]D. Hadian, “The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia”, IRMM, c. 7, sy 1, ss. 230–237, Mar. 2017, [çevrimiçi]. Erişim adresi: https://izlik.org/JA23PE98RE
ISNAD
Hadian, Dedi. “The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia”. International Review of Management and Marketing 7/1 (01 Mart 2017): 230-237. https://izlik.org/JA23PE98RE.
JAMA
1.Hadian D. The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia. IRMM. 2017;7:230–237.
MLA
Hadian, Dedi. “The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia”. International Review of Management and Marketing, c. 7, sy 1, Mart 2017, ss. 230-7, https://izlik.org/JA23PE98RE.
Vancouver
1.Dedi Hadian. The Relationship Organizational Culture and Organizational Commitment on Public Service Quality; Perspective Local Government in Bandung, Indonesia. IRMM [Internet]. 01 Mart 2017;7(1):230-7. Erişim adresi: https://izlik.org/JA23PE98RE