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Social Load and Career: An Analysis of Gendered Factors Affecting the Career Progression of Female Managers in the Hospitality Industry

Year 2021, Issue: 63, 237 - 255, 30.06.2021

Abstract

This study aims to discover the effect of gender-related thoughts and perceptions of female managers in the hospitality industry on their career progression and to uncover the experiences and difficulties that gender perceptions cause them during their careers. For this purpose, we used convenience sampling to select 14 female managers who were employed in various positions at hospitality businesses operating in central Antalya. In-depth interview technique and semi-structured interview form were used to collect the research data. The study was conducted within the scope of phenomenological design, which is one of the qualitative research designs. The content analysis technique and QSR NVivo 10 qualitative analysis software program were used to analyze the research data. In the research, the following five categories were determined: opinions on career opportunities for women in Turkey, factors hindering women’s career advancement in the hospitality industry, behavioral methods of coping with industry-related challenges for women, factors facilitating women’s career development, and opinions on the equality of opportunity between men and women. Based on the five aforementioned categories, 28 conceptual codes were obtained. When the obtained data was evaluated as a whole, we could conclude that gender roles affect the career processes of female managers. Nevertheless, the research determined that women can fulfill multiple roles, they do not prefer giving up despite all the difficulties and obstacles, and they prefer to progress and struggle in their careers.

References

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  • Biswas, R., & Cassell, C. (1996). Strategic HRM and the gendered division of labour in the hotel industry: A case study. Personnel Review, 25(2), 19-34.
  • Brownell, J. (1994). Women in hospitality management: general managers’ perceptions of factors related to career development. International Journal of Hospitality Management, 13(2), 101–117.
  • Brownell, J. (1998). Striking the balance: The future work and family ıssues in the hospitality industry. Marriage & Family Review, 28 (1-2), 109–123.
  • Burrell, J., Manfredi, S., Rollin, H., Price, L., & Stead, L. (1997). Equal opportunities for women employees in the hospitality industry: A comparison between France, Italy, Spain and the UK. International Journal of Hospitality Management, 16(2), 161–179.
  • Campos-Soria, J.A., Ortega, B., & Ropero-Garcia, M.A. (2009). Gender segregation and wage difference in the hospitality industry. Tourism Economics, 15(4), 847–866.
  • Camussi, E., & Leccardi, C. (2005). Stereotypes of working women: The power of expectations. Social Science Information, 44(1), 113–140.
  • Cave, P., & Kilic, S. (2010). The role of women in tourism employment with special reference to Antalya, Turkey. Journal of Hospitality Marketing & Management, 19(3), 280–292.
  • Chase-Lansdale, P. L, Moffitt, R. A, Lohman, B. J, Cherlin, A. J, Coley, R. L, Pittman, L. D, Roff, J., & Votruba-Drzal, E. (2003). Mothers’ transitions from welfare to work and the well-being of preschoolers and adolescents. Science, 299, 1548–1552.
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  • Costa, C., Carvalho, I., Caçador, S., & Breda, Z. (2012). Future higher education in tourism studies and the labor market: Gender perspectives on expectations and experiences. Journal of Teaching in Travel & Tourism, 12(1), 70–90.
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  • Davidson, M. J., & Cooper, C. L. (1984). Occupational stress in female managers: A comparative study. Journal of Management Studies, 21(2), 185–205.
  • Deaux, K., & Lewis, L. (1984). Structure of gender stereotypes: Interrelationships among components and gender label. Journal of Personality and Social Psychology, 46(5), 991–1004.
  • Dedeoğlu, S. (2000). Toplumsal cinsiyet roller açısından Türkiye’de aile ve kadın emeği. Toplum ve Bilim, Güz, 139–170.
  • Deery, M., & Jago, L. (2009). A framework forwork-life balance practices: Addressing the needs of the tourism ındustry. Tourism and Hospitality Research, 9(2), 97–108.
  • Demir, M. (2011). İş yaşamında ayrımcılık: Turizm sektörü örneği. Uluslararası İnsan Bilimleri Dergisi, 8(1), 760–784.
  • Doherty, L., & Stead, L. (1998). The gap between male and female pay: What does the case of hotel and catering tell us?, The Service Industries Journal, 18(4), 126–144.
  • Eller, M. E. (1990). Sexual harassment in the hotel industry: The need to focus on prevention. Hospitality Research Journal, 14(2),431–40.
  • Friedman, S. D., & Greenhaus, J. H. (2000). Work and family-allies or enemies? What happens when business professionals confront life choices. New York: Oxford University Press.
  • Garcia-Pozo, A., Campos-Soria, J. A., Sanchez-Ollero, J. L., & Marchante-Lara, M. (2012). The regional wage gap in the Spanish hospitality sector based on a gender perspective. International Journal of Hospitality Management, 31(1), 266–275.
  • Giddens, A. (2000). Sosyoloji, (H. Özel ve C. Güzel, Çev.). Ankara: Ayraç Yayınları.
  • Gilbert, D., Guerrier, Y., & Guy, J. (1998). Sexual harrasment issues in the hospitality industry. International Journal of Contemporary Hospitality Management, 10(2), 48–53.
  • Gini, A. (2001). My job work and the creation of the modern individual myself. New York: Routledge.
  • Guba, E. G. (1981). Criteria for assessing the trustworthiness of naturalistic inquiries. Educational Communication and Technology, 29(2), 75–91.
  • Guerrier, Y. (1986). Hotel management: An unsuitable job for a woman?. Service Industries Journal, 6(2), 227–240.
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  • Hill, M. S. (1979). The wage effects of marital status and children. Journal of Human Resources, 14, 579–593.
  • İstanbullu-Dinçer, F., Akova, O., Muğan-Ertuğral, S., & Aydoğan-Çifçi, M. (2016). Woman labour force in tourism industry in Turkey: Opportunities and barriers. Eurasian Social Sciences Journal, 1, 379–395.
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Toplumsal Yük ve Kariyer: Konaklama Sektöründeki Kadın Yöneticilerin Kariyer Gelişimlerini Etkileyen Toplumsal Cinsiyet Faktörlerinin Analizi

Year 2021, Issue: 63, 237 - 255, 30.06.2021

Abstract

Bu çalışmanın temel amacı konaklama işletmelerinde çeşitli yönetsel pozisyonlarda görev yapan kadın yöneticilerin toplumsal cinsiyet düşünce ve algılarının kariyer süreçleri üzerindeki etkisini bulgulamak ve bu süreçte yaşadıkları deneyimleri ve zorlukları cinsiyet temelinde ortaya koymaktır. Bu amaç doğrultusunda Antalya İl merkezinde konaklama işletmelerinde çeşitli pozisyonlarda görev yapan 14 kadın yönetici kolay ulaşılabilir durum örneklemesi yoluyla seçilmiştir. Araştırma verilerinin toplanmasında derinlemesine görüşme tekniği ve yarı yapılandırılmış görüşme formundan yararlanılmıştır. Çalışma nitel araştırma desenlerinden biri olan olgubilim deseni kapsamında yürütülmüştür. Araştırma verilerinin analizinde içerik analiz tekniğinden yararlanılmış ve veri analiz sürecinde QSR NVivo 10 programı kullanılmıştır. Araştırmanın analizleri sonucunda; Türkiye’de kadının kariyer yapması konusundaki görüşler, sektörde kadının kariyer yapmasını zorlaştıran faktörler, kadınların sektördeki zorluklarla başa çıkma davranışları, kadının kariyer yapmasını kolaylaştıran faktörler ve kadın erkek fırsat eşitliği konusundaki görüşler olmak üzere 5 adet kategori ve 28 adet kavramsal kod elde edilmiştir. Elde edilen veriler bütüncül olarak değerlendirildiğinde toplumsal cinsiyet rolünün kadın yöneticilerin kariyer süreçlerinde etkili olduğu tespit edilmiştir. Buna rağmen kadınların çoklu rolleri yürütebilme konusunda beceriye sahip oldukları, tüm bu zorluk ve engellere rağmen vazgeçmeyerek kariyerlerinde ilerlemeyi tercih ettikleri ve bu anlamda mücadele ettikleri elde edilen sonuçlar arasındadır.

References

  • Adelmann, P. K. (1994). Multiple roles and psychological well-being in a national sample of older adults. Journal of Gerontology: Social Sciences, 49(6), 277-285.
  • Akın, A. ve Demirel, S. (2003). Toplumsal cinsiyet kavramı ve sağlığa etkileri. Cumhuriyet Üniversitesi Tıp Fakültesi Dergisi, 25(4), 73-82.
  • Alisbah Tuskan, A. (2012). Toplumsal cinsiyet toplumda kadına biçilen roller ve çözümleri.Türkiye Barolar Birliği Dergisi, 25(99), 445-449.
  • Alvarez, W. (1985). The meaning of maternal employment for mothers and their perceptions of their three-year-old children. Child Development, 56(2), 350-360.
  • Aydın Tükeltürk, Ş. ve Şahin Perçin, N. (2008). Turizm sektöründe kadın çalışanların karşılaştıkları kariyer engelleri ve cam tavan sendromu: cam tavanı kırmaya yönelik stratejiler. Yönetim Bilimleri Dergisi, 6(2), 113-128.
  • Barnett, R. C., & Hyde, J. S. (2001). Women, men, work, and family. American Psychologist, 56, 781-796.
  • Barutçugil, İ. (2002). İş yaşamında kadın yönetici. İstanbul: Kariyer Yayınları.
  • Biswas, R., & Cassell, C. (1996). Strategic HRM and the gendered division of labour in the hotel industry: A case study. Personnel Review, 25(2), 19-34.
  • Brownell, J. (1994). Women in hospitality management: general managers’ perceptions of factors related to career development. International Journal of Hospitality Management, 13(2), 101–117.
  • Brownell, J. (1998). Striking the balance: The future work and family ıssues in the hospitality industry. Marriage & Family Review, 28 (1-2), 109–123.
  • Burrell, J., Manfredi, S., Rollin, H., Price, L., & Stead, L. (1997). Equal opportunities for women employees in the hospitality industry: A comparison between France, Italy, Spain and the UK. International Journal of Hospitality Management, 16(2), 161–179.
  • Campos-Soria, J.A., Ortega, B., & Ropero-Garcia, M.A. (2009). Gender segregation and wage difference in the hospitality industry. Tourism Economics, 15(4), 847–866.
  • Camussi, E., & Leccardi, C. (2005). Stereotypes of working women: The power of expectations. Social Science Information, 44(1), 113–140.
  • Cave, P., & Kilic, S. (2010). The role of women in tourism employment with special reference to Antalya, Turkey. Journal of Hospitality Marketing & Management, 19(3), 280–292.
  • Chase-Lansdale, P. L, Moffitt, R. A, Lohman, B. J, Cherlin, A. J, Coley, R. L, Pittman, L. D, Roff, J., & Votruba-Drzal, E. (2003). Mothers’ transitions from welfare to work and the well-being of preschoolers and adolescents. Science, 299, 1548–1552.
  • Chi-Ching, E. Y. (1992). Perceptions of external barriers and the career success of female managers in Singapore. The Journal of Social Psychology, 132(5), 661–674.
  • Cooper, V. W. (1997). Homophily or the queenbee syndrome: Female evaluation of female leadership. Small Group Research, 28(4), 483–499.
  • Costa, C., Carvalho, I., Caçador, S., & Breda, Z. (2012). Future higher education in tourism studies and the labor market: Gender perspectives on expectations and experiences. Journal of Teaching in Travel & Tourism, 12(1), 70–90.
  • Cowan, G., Neıghbors, C., Delamoreaux, J., & Behnke, C. (1998). Women’s hostility toward women. Psychology of Women Quarterly, 22(2), 267–284.
  • Creswell, J. W. (2016). Nitel araştırma yöntemleri: Beş Yaklaşıma göre nitel araştırma ve araştırma deseni (M. Bütün ve S. B. Demir, Çev. Ed.). Ankara: Siyasal Kitabevi.
  • Crompton, R., & Sanderson, K. (1990). Gendered jobs and social change. London: Unwin Hyman.
  • Çaha, H., Çaha, Ö. ve Aydın Yılmaz, E. S. (2016). Türkiye’de cam tavan sendromu: hizmet sektöründe kadın. İstanbul: Kadem: Kadın ve Demokrasi Derneği.
  • Çakır, P. G., Barakazı, M. ve Barakazı, E. (2017). Turizm sektöründe çalışan kadınların karşılaştıkları sorunları değerlendirmeye yönelik bir araştırma. The Journal of Academic Social Science Studies, 61, 461–474.
  • Çelik Uğuz, S. ve Topbaş, F. (2016). Turizmde kadın istihdamı ve ücret ayrımcılığı: Karşılaştırmalı bir analiz. Anatolia: Turizm Araştırmaları Dergisi, 27(1), 62–78.
  • Davidson, M. J., & Cooper, C. L. (1984). Occupational stress in female managers: A comparative study. Journal of Management Studies, 21(2), 185–205.
  • Deaux, K., & Lewis, L. (1984). Structure of gender stereotypes: Interrelationships among components and gender label. Journal of Personality and Social Psychology, 46(5), 991–1004.
  • Dedeoğlu, S. (2000). Toplumsal cinsiyet roller açısından Türkiye’de aile ve kadın emeği. Toplum ve Bilim, Güz, 139–170.
  • Deery, M., & Jago, L. (2009). A framework forwork-life balance practices: Addressing the needs of the tourism ındustry. Tourism and Hospitality Research, 9(2), 97–108.
  • Demir, M. (2011). İş yaşamında ayrımcılık: Turizm sektörü örneği. Uluslararası İnsan Bilimleri Dergisi, 8(1), 760–784.
  • Doherty, L., & Stead, L. (1998). The gap between male and female pay: What does the case of hotel and catering tell us?, The Service Industries Journal, 18(4), 126–144.
  • Eller, M. E. (1990). Sexual harassment in the hotel industry: The need to focus on prevention. Hospitality Research Journal, 14(2),431–40.
  • Friedman, S. D., & Greenhaus, J. H. (2000). Work and family-allies or enemies? What happens when business professionals confront life choices. New York: Oxford University Press.
  • Garcia-Pozo, A., Campos-Soria, J. A., Sanchez-Ollero, J. L., & Marchante-Lara, M. (2012). The regional wage gap in the Spanish hospitality sector based on a gender perspective. International Journal of Hospitality Management, 31(1), 266–275.
  • Giddens, A. (2000). Sosyoloji, (H. Özel ve C. Güzel, Çev.). Ankara: Ayraç Yayınları.
  • Gilbert, D., Guerrier, Y., & Guy, J. (1998). Sexual harrasment issues in the hospitality industry. International Journal of Contemporary Hospitality Management, 10(2), 48–53.
  • Gini, A. (2001). My job work and the creation of the modern individual myself. New York: Routledge.
  • Guba, E. G. (1981). Criteria for assessing the trustworthiness of naturalistic inquiries. Educational Communication and Technology, 29(2), 75–91.
  • Guerrier, Y. (1986). Hotel management: An unsuitable job for a woman?. Service Industries Journal, 6(2), 227–240.
  • Hicks, L. (1991). Excluded women: How can this happen in the hotel world?. The Service Industries Journal, 10(2), 348–363.
  • Hill, M. S. (1979). The wage effects of marital status and children. Journal of Human Resources, 14, 579–593.
  • İstanbullu-Dinçer, F., Akova, O., Muğan-Ertuğral, S., & Aydoğan-Çifçi, M. (2016). Woman labour force in tourism industry in Turkey: Opportunities and barriers. Eurasian Social Sciences Journal, 1, 379–395.
  • Karakuş, H. (2014). Kraliçe arı sendromu - pembe taciz. Akademik Sosyal Araştırmalar Dergisi, 2(1), 334–356.
  • Kattara, H. (2005). Career challenges for female managers in Egyptian hotels. International Journal of Contemporary Hospitality Management, 17(3), 238–251.
  • Kaya, İ. ve Topbaş, F. (2019). Turizm sektöründe cinsiyete dayalı ücret ayrımcılığı. Izmir Democracy University Social Sciences Journal, 2(1), 74–87.
  • Kinnaird, V., & Hall, D. (1996). Understanding tourism processes: A gender-aware framework. Tourism Management, 17(2), 95–102.
  • Li, L., & Leung, R. W. (2001). Female managers in Asian hotels: Profile and career challenges. International Journal of Contemporary Hospitality Management, 13(4), 189–196.
  • Lloyd-Fore, N. (1988). Where next for women?, The Cornell Hotel and Restaurant Administration Quarterly, 29(3), 9–11.
  • Metcalfe, B. A. (1984). Current career concerns of female and male managers and professionals: An analysis of free-response comments to a national survey. Equal Opportunities International, 3(1), 11–18.
  • Örücü, E., Kılıç, R. ve Kılıç, T. (2007). Cam tavan sendromu ve kadınların üst düzey yönetici pozisyonuna yükselmelerindeki engeller: Balıkesir ili örneği. Yönetim ve Ekonomi: Celal Bayar Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 14(2), 117–135.
  • Patton, M. Q. (2014). Nitel araştırma ve değerlendirme yöntemleri. (M. Bütün ve S. B. Demir, Çev. Ed.). Ankara: Pegem Akademi.
  • Pilcher, J. ve Whelehan, I. (2004). Fifty key concepts in gender studies. London: Sage Publications.
  • Pinar, M., Mccuddy, M. K., Birkan, İ., & Kozak, M. (2011). Gender diversity in the hospitality industry: An empirical study in Turkey. International Journal of Hospitality Management, 30(2011), 73–81.
  • Place, K. R. (2011). Power and gender at the crossroads: A qualitative examination of the nexus of power and gender in public relations. PRism Journal, 8(1), 1–13.
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There are 70 citations in total.

Details

Primary Language Turkish
Subjects Sociology
Journal Section Research Articles
Authors

Aslı Ersoy This is me 0000-0003-4458-4135

V. Rüya Ehtiyar This is me 0000-0003-2719-2156

Publication Date June 30, 2021
Submission Date June 15, 2020
Published in Issue Year 2021 Issue: 63

Cite

APA Ersoy, A., & Ehtiyar, V. R. (2021). Toplumsal Yük ve Kariyer: Konaklama Sektöründeki Kadın Yöneticilerin Kariyer Gelişimlerini Etkileyen Toplumsal Cinsiyet Faktörlerinin Analizi. Journal of Economy Culture and Society(63), 237-255.
AMA Ersoy A, Ehtiyar VR. Toplumsal Yük ve Kariyer: Konaklama Sektöründeki Kadın Yöneticilerin Kariyer Gelişimlerini Etkileyen Toplumsal Cinsiyet Faktörlerinin Analizi. Journal of Economy Culture and Society. June 2021;(63):237-255.
Chicago Ersoy, Aslı, and V. Rüya Ehtiyar. “Toplumsal Yük Ve Kariyer: Konaklama Sektöründeki Kadın Yöneticilerin Kariyer Gelişimlerini Etkileyen Toplumsal Cinsiyet Faktörlerinin Analizi”. Journal of Economy Culture and Society, no. 63 (June 2021): 237-55.
EndNote Ersoy A, Ehtiyar VR (June 1, 2021) Toplumsal Yük ve Kariyer: Konaklama Sektöründeki Kadın Yöneticilerin Kariyer Gelişimlerini Etkileyen Toplumsal Cinsiyet Faktörlerinin Analizi. Journal of Economy Culture and Society 63 237–255.
IEEE A. Ersoy and V. R. Ehtiyar, “Toplumsal Yük ve Kariyer: Konaklama Sektöründeki Kadın Yöneticilerin Kariyer Gelişimlerini Etkileyen Toplumsal Cinsiyet Faktörlerinin Analizi”, Journal of Economy Culture and Society, no. 63, pp. 237–255, June 2021.
ISNAD Ersoy, Aslı - Ehtiyar, V. Rüya. “Toplumsal Yük Ve Kariyer: Konaklama Sektöründeki Kadın Yöneticilerin Kariyer Gelişimlerini Etkileyen Toplumsal Cinsiyet Faktörlerinin Analizi”. Journal of Economy Culture and Society 63 (June 2021), 237-255.
JAMA Ersoy A, Ehtiyar VR. Toplumsal Yük ve Kariyer: Konaklama Sektöründeki Kadın Yöneticilerin Kariyer Gelişimlerini Etkileyen Toplumsal Cinsiyet Faktörlerinin Analizi. Journal of Economy Culture and Society. 2021;:237–255.
MLA Ersoy, Aslı and V. Rüya Ehtiyar. “Toplumsal Yük Ve Kariyer: Konaklama Sektöründeki Kadın Yöneticilerin Kariyer Gelişimlerini Etkileyen Toplumsal Cinsiyet Faktörlerinin Analizi”. Journal of Economy Culture and Society, no. 63, 2021, pp. 237-55.
Vancouver Ersoy A, Ehtiyar VR. Toplumsal Yük ve Kariyer: Konaklama Sektöründeki Kadın Yöneticilerin Kariyer Gelişimlerini Etkileyen Toplumsal Cinsiyet Faktörlerinin Analizi. Journal of Economy Culture and Society. 2021(63):237-55.