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The Impact of Metaverse on Work Life: A Delphi Study

Year 2023, Volume: 3 Issue: 2, 144 - 151, 31.12.2023
https://doi.org/10.57019/jmv.1297129

Abstract

The rapidly changing and evolving technology profoundly impacts various aspects of our lives, ranging from our living arrangements and modes of transportation, to the food we consume and clothing we wear, even extending to our relationships with pets, the visions of companies, and the constitutional integrity of countries. The potential of technology to fundamentally transform our living spaces, behaviours, and habits is immense. This study investigates the relationship between working life and the Metaverse, widely regarded as one of the most significant technological advancements of our era. The Delphi technique was used as the research method in this study. Expert opinions were collected to gain insights into the key strengths and weaknesses of the Metaverse in the workplace, as well as the potential threats and opportunities it presents in working life. A total of 52 predictions were analyzed in three rounds of discussions. Although complete consensus could not be reached for six predictions concerning the weaknesses and threats posed by the impact of the Metaverse on working life, experts reached a consensus on 46 predictions.

References

  • Lanier, Jaron. Minsky, M. Fisher, S. & Druin, A. (1989) Virtual Environments and Interactivity: Windows to The Future. ACM Siggraph Computer Graphics 23(5): 7-18.
  • Orhan Özen, S., Karaman, M. K. (2011) Eğitimde Gerçekliğe Yeni Bir Bakış: Harman- lanmış ve Genişletilmiş Gerçeklik. http://inet-tr.org.tr/inetconf16/bildiri/76.pdf 2011
  • Cai, S., Chiang, F.-K., & Wang, X. (2013) Using the Augmented Reality 3D Technique for a Convex.
  • Dionisio III, J. D. N. (2013). WGB and Gilbert, R. 3D Virtual worlds and the metaverse: Current status and future possibilities. ACM Computing Surveys, 45, 1–38. https://doi.org/10.1145/2480741.2480751
  • Lee, L. H., Braud, T., Zhou, P., Wang, L., Xu, D., Lin, Z., ... & Hui, P. (2021) All one needs to know about metaverse: A complete survey on technological singularity, virtual ecosystem, and research agenda. arXiv preprint arXiv:2110.05352.
  • Cannavò, A., & Lamberti, F. (2021) How Blockchain, Virtual Reality, and Augmented Reality are Converging, and Why. IEEE Consumer Electronics Magazine, 10(5), 6–13. https://doi.org/10.1109/MCE.2020.3025753
  • Buana, I. M. W. (2023) Metaverse: Threat or Opportunity for Our Social World? In understanding Metaverse on sociological context. Journal of Metaverse, 3(1), 28-33.
  • Ball, M. (2021) Framework for the Metaverse, Available at. https://www.matthewball.vc/all/forwardtothemetaverseprimer
  • Edelman, G. (2022) “How to Build a Better Metaverse.” Wired, available at https://www.wired.com/story/metaverse-philip-rosedale-second-life/
  • Marabelli, M., & Newell, S. (2023) Responsibly strategizing with the metaverse: Business implications and DEI opportunities and challenges. The Journal of Strategic Information Systems, 32(2), 101774.
  • Wilson, D., Jenkins, J. L., Valacich, J. S. (2023) "Measuring State and Trait Attention Control Using Mouse Movements," 2023 46th MIPRO ICT and Electronics Convention (MIPRO), Opatija, Croatia, 2023, pp. 1-6, doi: 10.23919/MIPRO57284.2023.10159687
  • Heilweil, R. (2021) “Facebook Is Backing Away from Facial Recognition. Meta Isn’t,” in: Recode, available at https://www.vox.com/recode/22761598/facebook-facialrecognition-meta.
  • Wang, B., Liu, Y., Qian, J., Parker, S.K. (2021) Achieving efective remote working during the covid-19 pandemic: A work design perspective. Appl. Psychol. 70(1), 16–59
  • Adler, M., & Ziglio, E. (1996) Gazing into the oracle. Bristol, PA: Jessica Kingsley Publishers.
  • Saekman, H. (1975) Delphi critique: Expert opinion. Lexington, MA: Lexington Books
  • Şahin, A. E. (2001) Eğitim araştırmalarında Delphi tekniği ve kullanımı. Hacettepe Üniversitesi Eğitim Fakültesi Dergisi, 20, 215-220.
  • Rowe, G., Wright, G., & Bolger, F. (1991) Delphi: a reevaluation of research and theory. Technological forecasting and social change,39(3), 235-251.
  • Franklin, K. K., & Hart, J. K. (2006) Influence of web-based distance education on the academic department chair role. Educational Technology & Society, 9(1), 213-228.
  • Zeliff, N., & Heldenbrand, S. (1993) What's Being Done in the International Business Curriculum. In Business Education Forum. 48(1), 23-25.
  • Yoo, K., Welden, R., Hewett, K., & Haenlein, M. (2023) The merchants of meta: A research agenda to understand the future of retailing in the metaverse. Journal of Retailing.
  • Ning, H., Wang, H., Lin, Y., Wang, W., Dhelim, S., Farha, F., ... & Daneshmand, M. (2023) A Survey on the Metaverse: The State-of-the-Art, Technologies, Applications, and Challenges. IEEE Internet of Things Journal.
  • Oh, H. J., Kim, J., Chang, J. J., Park, N., & Lee, S. (2023) Social benefits of living in the metaverse: The relationships among social presence, supportive interaction, social self-efficacy, and feelings of loneliness. Computers in Human Behavior. 139, 107498.
  • Antunes, T. P. C., de Oliveira, A. S. B., Crocetta, T. B., de Lima Ant˜ao, J. Y. F., de Almeida Barbosa, R. T., Guarnieri, R., & de Abreu, L. C. (2017) Computer classes and games in virtual reality environment to reduce loneliness among students of an elderly reference center: Study protocol for a randomised cross-over design. Medicine, 96 (10). https://doi.org/10.1097/MD.0000000000005954
  • Lewis, J. E., Trojovsky, M., & Jameson, M. M. (2021) New social horizons: Anxiety, isolation, and animal crossing during the COVID-19 pandemic. Frontiers in Virtual Reality, 2, 14. https://doi.org/10.3389/frvir.2021.627350
  • Morikawa, M. (2023) Productivity dynamics of remote work during the COVID‐19 pandemic. Industrial Relations: A Journal of Economy and Society.
  • Emanuel, N., & Harrington, E. (2023) Working remotely? Selection, treatment, and the market for remote work. Selection, Treatment, and the Market for Remote Work (June 2023). FRB of New York Staff Report, (1061).
  • Zhao, N., & You, F. (2023) The growing metaverse sector can reduce greenhouse gas emissions by 10 Gt CO2e in the united states by 2050. Energy & Environmental Science.
  • Said, G. R. E. (2023) Metaverse-Based Learning Opportunities and Challenges: A Phenomenological Metaverse Human–Computer Interaction Study. Electronics, 12(6), 1379.

The Impact of Metaverse on Work Life: A Delphi Study

Year 2023, Volume: 3 Issue: 2, 144 - 151, 31.12.2023
https://doi.org/10.57019/jmv.1297129

Abstract

The rapidly changing and evolving technology profoundly impacts various aspects of our lives, ranging from our living arrangements and modes of transportation, to the food we consume and clothing we wear, even extending to our relationships with pets, the visions of companies, and the constitutional integrity of countries. The potential of technology to fundamentally transform our living spaces, behaviours, and habits is immense. This study investigates the relationship between working life and the Metaverse, widely regarded as one of the most significant technological advancements of our era. The Delphi technique was used as the research method in this study. Expert opinions were collected to gain insights into the key strengths and weaknesses of the Metaverse in the workplace, as well as the potential threats and opportunities it presents in working life. A total of 52 predictions were analyzed in three rounds of discussions. Although complete consensus could not be reached for six predictions concerning the weaknesses and threats posed by the impact of the Metaverse on working life, experts reached a consensus on 46 predictions.

References

  • Lanier, Jaron. Minsky, M. Fisher, S. & Druin, A. (1989) Virtual Environments and Interactivity: Windows to The Future. ACM Siggraph Computer Graphics 23(5): 7-18.
  • Orhan Özen, S., Karaman, M. K. (2011) Eğitimde Gerçekliğe Yeni Bir Bakış: Harman- lanmış ve Genişletilmiş Gerçeklik. http://inet-tr.org.tr/inetconf16/bildiri/76.pdf 2011
  • Cai, S., Chiang, F.-K., & Wang, X. (2013) Using the Augmented Reality 3D Technique for a Convex.
  • Dionisio III, J. D. N. (2013). WGB and Gilbert, R. 3D Virtual worlds and the metaverse: Current status and future possibilities. ACM Computing Surveys, 45, 1–38. https://doi.org/10.1145/2480741.2480751
  • Lee, L. H., Braud, T., Zhou, P., Wang, L., Xu, D., Lin, Z., ... & Hui, P. (2021) All one needs to know about metaverse: A complete survey on technological singularity, virtual ecosystem, and research agenda. arXiv preprint arXiv:2110.05352.
  • Cannavò, A., & Lamberti, F. (2021) How Blockchain, Virtual Reality, and Augmented Reality are Converging, and Why. IEEE Consumer Electronics Magazine, 10(5), 6–13. https://doi.org/10.1109/MCE.2020.3025753
  • Buana, I. M. W. (2023) Metaverse: Threat or Opportunity for Our Social World? In understanding Metaverse on sociological context. Journal of Metaverse, 3(1), 28-33.
  • Ball, M. (2021) Framework for the Metaverse, Available at. https://www.matthewball.vc/all/forwardtothemetaverseprimer
  • Edelman, G. (2022) “How to Build a Better Metaverse.” Wired, available at https://www.wired.com/story/metaverse-philip-rosedale-second-life/
  • Marabelli, M., & Newell, S. (2023) Responsibly strategizing with the metaverse: Business implications and DEI opportunities and challenges. The Journal of Strategic Information Systems, 32(2), 101774.
  • Wilson, D., Jenkins, J. L., Valacich, J. S. (2023) "Measuring State and Trait Attention Control Using Mouse Movements," 2023 46th MIPRO ICT and Electronics Convention (MIPRO), Opatija, Croatia, 2023, pp. 1-6, doi: 10.23919/MIPRO57284.2023.10159687
  • Heilweil, R. (2021) “Facebook Is Backing Away from Facial Recognition. Meta Isn’t,” in: Recode, available at https://www.vox.com/recode/22761598/facebook-facialrecognition-meta.
  • Wang, B., Liu, Y., Qian, J., Parker, S.K. (2021) Achieving efective remote working during the covid-19 pandemic: A work design perspective. Appl. Psychol. 70(1), 16–59
  • Adler, M., & Ziglio, E. (1996) Gazing into the oracle. Bristol, PA: Jessica Kingsley Publishers.
  • Saekman, H. (1975) Delphi critique: Expert opinion. Lexington, MA: Lexington Books
  • Şahin, A. E. (2001) Eğitim araştırmalarında Delphi tekniği ve kullanımı. Hacettepe Üniversitesi Eğitim Fakültesi Dergisi, 20, 215-220.
  • Rowe, G., Wright, G., & Bolger, F. (1991) Delphi: a reevaluation of research and theory. Technological forecasting and social change,39(3), 235-251.
  • Franklin, K. K., & Hart, J. K. (2006) Influence of web-based distance education on the academic department chair role. Educational Technology & Society, 9(1), 213-228.
  • Zeliff, N., & Heldenbrand, S. (1993) What's Being Done in the International Business Curriculum. In Business Education Forum. 48(1), 23-25.
  • Yoo, K., Welden, R., Hewett, K., & Haenlein, M. (2023) The merchants of meta: A research agenda to understand the future of retailing in the metaverse. Journal of Retailing.
  • Ning, H., Wang, H., Lin, Y., Wang, W., Dhelim, S., Farha, F., ... & Daneshmand, M. (2023) A Survey on the Metaverse: The State-of-the-Art, Technologies, Applications, and Challenges. IEEE Internet of Things Journal.
  • Oh, H. J., Kim, J., Chang, J. J., Park, N., & Lee, S. (2023) Social benefits of living in the metaverse: The relationships among social presence, supportive interaction, social self-efficacy, and feelings of loneliness. Computers in Human Behavior. 139, 107498.
  • Antunes, T. P. C., de Oliveira, A. S. B., Crocetta, T. B., de Lima Ant˜ao, J. Y. F., de Almeida Barbosa, R. T., Guarnieri, R., & de Abreu, L. C. (2017) Computer classes and games in virtual reality environment to reduce loneliness among students of an elderly reference center: Study protocol for a randomised cross-over design. Medicine, 96 (10). https://doi.org/10.1097/MD.0000000000005954
  • Lewis, J. E., Trojovsky, M., & Jameson, M. M. (2021) New social horizons: Anxiety, isolation, and animal crossing during the COVID-19 pandemic. Frontiers in Virtual Reality, 2, 14. https://doi.org/10.3389/frvir.2021.627350
  • Morikawa, M. (2023) Productivity dynamics of remote work during the COVID‐19 pandemic. Industrial Relations: A Journal of Economy and Society.
  • Emanuel, N., & Harrington, E. (2023) Working remotely? Selection, treatment, and the market for remote work. Selection, Treatment, and the Market for Remote Work (June 2023). FRB of New York Staff Report, (1061).
  • Zhao, N., & You, F. (2023) The growing metaverse sector can reduce greenhouse gas emissions by 10 Gt CO2e in the united states by 2050. Energy & Environmental Science.
  • Said, G. R. E. (2023) Metaverse-Based Learning Opportunities and Challenges: A Phenomenological Metaverse Human–Computer Interaction Study. Electronics, 12(6), 1379.

Details

Primary Language English
Subjects Artificial Intelligence (Other)
Journal Section Research Articles
Authors

Muzaffer Can ATAK 0000-0002-4525-0463

Esma ERGÜNER ÖZKOÇ 0000-0003-1728-5930

Early Pub Date October 19, 2023
Publication Date December 31, 2023
Submission Date May 15, 2023
Published in Issue Year 2023 Volume: 3 Issue: 2

Cite

APA ATAK, M. C., & ERGÜNER ÖZKOÇ, E. (2023). The Impact of Metaverse on Work Life: A Delphi Study. Journal of Metaverse, 3(2), 144-151. https://doi.org/10.57019/jmv.1297129

Journal of Metaverse
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Scopus and DOAJ

Publisher
Izmir Academy Association
www.izmirakademi.org