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A SYSTEMATIC REVIEW OF FLOW THEORY: THE STATE OF THE ART IN MARKETING

Year 2022, Volume: 13 Issue: 26, 1238 - 1273, 27.12.2022
https://doi.org/10.36543/kauiibfd.2022.050

Abstract

The aim of this study, which uses a systematic literature review method that provides the opportunity to look into the future by following the traces of past studies, is to determine how Flow Theory, which was developed in the field of psychology but forms the basis for research in different disciplines, is used in the field of marketing and consumer behaviour. The obtained findings will be useful both in terms of showing potential research areas in the literature for academic research and providing insight that can guide practitioners in their managerial decisions. In this direction, the articles derived from the search made in the WOS and Scopus databases using the PRISMA method were examined and evaluated within the scope of three basic research questions and additional descriptive classifications.

References

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  • Algharabat, R. S., & Rana, N. P. (2021). Social Commerce in Emerging Markets and its Impact on Online Community Engagement. Information Systems Frontiers, 23(6), 1499–1520. https://doi.org/10.1007/s10796-020-10041-4
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  • Ashraf, R., & Merunka, D. (2017). The use and misuse of student samples: An empirical investigation of European marketing research. Journal of Consumer Behaviour, 16(4), 295–308. https://doi.org/10.1002/cb.1590
  • Berger, A., Schlager, T., Sprott, D. E., & Herrmann, A. (2018). Gamified interactions: whether, when, and how games facilitate self–brand connections. Journal of the Academy of Marketing Science, 46(4), 652–673. https://doi.org/10.1007/s11747-017-0530-0
  • Bilgihan, A. (2016). Gen Y customer loyalty in online shopping: An integrated model of trust, user experience and branding. Computers in Human Behavior, 61, 103–113. https://doi.org/10.1016/j.chb.2016.03.014
  • Bilgihan, A., Nusair, K., Okumus, F., & Cobanoglu, C. (2015). Applying flow theory to booking experiences: An integrated model in an online service context. Information & Management, 52(6), 668–678. https://doi.org/10.1016/j.im.2015.05.005
  • Bölen, M. C., Calisir, H., & Özen, Ü. (2021). Flow theory in the information systems life cycle: The state of the art and future research agenda. International Journal of Consumer Studies, 45(4), 546–580. https://doi.org/10.1111/ijcs.12641
  • Brannon Barhorst, J., McLean, G., Shah, E., & Mack, R. (2021). Blending the real world and the virtual world: Exploring the role of flow in augmented reality experiences. Journal of Business Research, 122, 423–436. https://doi.org/10.1016/j.jbusres.2020.08.041
  • Burnett, J. J., & Dune, P. M. (1986). An appraisal of the use of student subjects in marketing research. Journal of Business Research, 14(4), 329–343. https://doi.org/10.1016/0148-2963(86)90024-X
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  • Çakmak, E., İsci, S., Uslu, F., Öztekin, Ö., Danisman, S., & Karadag, E. (2015). Overview of the Dissertation Process within the Framework of Flow Theory: A Qualitative Study. Educational Sciences: Theory & Practice, 15(3), 607–620. https://doi.org/10.12738/estp.2015.3.2606
  • Chen, Y.-M., Hsu, T.-H., & Lu, Y.-J. (2018). Impact of flow on mobile shopping intention. Journal of Retailing and Consumer Services, 41, 281–287. https://doi.org/10.1016/j.jretconser.2017.04.004
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  • Cuevas, L., Lyu, J., & Lim, H. (2021). Flow matters: antecedents and outcomes of flow experience in social search on Instagram. Journal of Research in Interactive Marketing, 15(1), 49–67. https://doi.org/10.1108/JRIM-03-2019-0041
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  • Fauzi, M. A., Harun, S. A., Martin, T., Paiman, N., & Hussin, M. S. F. (2021). Smartphone Addiction among Young Adolescents: Integration of Flow Theory and Fear of Missing Out. International Journal of Information and Management Sciences, 32(1), 39–58.
  • Finneran, C. M., & Zhang, P. (2003). A person–artefact–task (PAT) model of flow antecedents in computer-mediated environments. International Journal of Human-Computer Studies, 59(4), 475–496. https://doi.org/10.1016/S1071-5819(03)00112-5
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A SYSTEMATIC REVIEW OF FLOW THEORY: THE STATE OF THE ART IN MARKETING

Year 2022, Volume: 13 Issue: 26, 1238 - 1273, 27.12.2022
https://doi.org/10.36543/kauiibfd.2022.050

Abstract

Geçmiş çalışmaların izlerini takip ederek geleceğe bakabilme imkânı sunan sistematik literatür taraması yöntemi kullanılan bu çalışmanın amacı, psikoloji alanında geliştirilen ancak farklı disiplinlerde yapılan araştırmalara temel oluşturan Akış Teorisi’nin pazarlama ve tüketici davranışı alanındaki çalışmalarda nasıl kullanıldığının belirlenmesidir. Böylece, hem akademik araştırmalar için literatürdeki potansiyel araştırma alanlarını göstermesi hem de uygulayıcılar için yöntesel kararlarında yol gösterici olabilecek içgörü sağlaması açısından elde edilecek bulguların faydalı olacağı düşünülmektedir. Bu doğrultuda, PRISMA metodu kullanılarak WOS ve Scopus veri tabanlarında yapılan taramadan elde edilen makaleler, üç temel araştırma sorusu ve ilave tanımlayıcı sınıflandırmalar kapsamında incelenmiştir ve değerlendirilmiştir.

References

  • Akbari, M., Rezvani, A., Shahriari, E., Zúñiga, M. Á., & Pouladian, H. (2020). Acceptance of 5 G technology: Mediation role of Trust and Concentration. Journal of Engineering and Technology Management, 57, 101585. https://doi.org/10.1016/j.jengtecman.2020.101585
  • Algharabat, R. S., & Rana, N. P. (2021). Social Commerce in Emerging Markets and its Impact on Online Community Engagement. Information Systems Frontiers, 23(6), 1499–1520. https://doi.org/10.1007/s10796-020-10041-4
  • An, S., Choi, Y., & Lee, C.-K. (2021). Virtual travel experience and destination marketing: Effects of sense and information quality on flow and visit intention. Journal of Destination Marketing & Management, 19, 100492. https://doi.org/10.1016/j.jdmm.2020.100492
  • Ashraf, R., & Merunka, D. (2017). The use and misuse of student samples: An empirical investigation of European marketing research. Journal of Consumer Behaviour, 16(4), 295–308. https://doi.org/10.1002/cb.1590
  • Berger, A., Schlager, T., Sprott, D. E., & Herrmann, A. (2018). Gamified interactions: whether, when, and how games facilitate self–brand connections. Journal of the Academy of Marketing Science, 46(4), 652–673. https://doi.org/10.1007/s11747-017-0530-0
  • Bilgihan, A. (2016). Gen Y customer loyalty in online shopping: An integrated model of trust, user experience and branding. Computers in Human Behavior, 61, 103–113. https://doi.org/10.1016/j.chb.2016.03.014
  • Bilgihan, A., Nusair, K., Okumus, F., & Cobanoglu, C. (2015). Applying flow theory to booking experiences: An integrated model in an online service context. Information & Management, 52(6), 668–678. https://doi.org/10.1016/j.im.2015.05.005
  • Bölen, M. C., Calisir, H., & Özen, Ü. (2021). Flow theory in the information systems life cycle: The state of the art and future research agenda. International Journal of Consumer Studies, 45(4), 546–580. https://doi.org/10.1111/ijcs.12641
  • Brannon Barhorst, J., McLean, G., Shah, E., & Mack, R. (2021). Blending the real world and the virtual world: Exploring the role of flow in augmented reality experiences. Journal of Business Research, 122, 423–436. https://doi.org/10.1016/j.jbusres.2020.08.041
  • Burnett, J. J., & Dune, P. M. (1986). An appraisal of the use of student subjects in marketing research. Journal of Business Research, 14(4), 329–343. https://doi.org/10.1016/0148-2963(86)90024-X
  • Buzady, Z. (2017). Flow, leadership and serious games – a pedagogical perspective. World Journal of Science, Technology and Sustainable Development, 14(2/3), 204–217. https://doi.org/10.1108/WJSTSD-05-2016-0035
  • Çakmak, E., İsci, S., Uslu, F., Öztekin, Ö., Danisman, S., & Karadag, E. (2015). Overview of the Dissertation Process within the Framework of Flow Theory: A Qualitative Study. Educational Sciences: Theory & Practice, 15(3), 607–620. https://doi.org/10.12738/estp.2015.3.2606
  • Chen, Y.-M., Hsu, T.-H., & Lu, Y.-J. (2018). Impact of flow on mobile shopping intention. Journal of Retailing and Consumer Services, 41, 281–287. https://doi.org/10.1016/j.jretconser.2017.04.004
  • Csikszentmihalyi, M. (1975). Play and Intrinsic Rewards. Journal of Humanistic Psychology, 15(3), 41–63. https://doi.org/10.1177/002216787501500306
  • Csikszentmihalyi, M. (1977). Beyond Boredom and Anxiety (2nd ed.). San Francisco: Jossey-Bass.
  • Csikszentmihalyi, M. (1997a). Finding Flow: The Psychology of Engagement with Everyday life. New York: Basic Books.
  • Csikszentmihalyi, M. (1997b). Flow and Education. The NAMTA Journal, 22, 3–35.
  • Cuevas, L., Lyu, J., & Lim, H. (2021). Flow matters: antecedents and outcomes of flow experience in social search on Instagram. Journal of Research in Interactive Marketing, 15(1), 49–67. https://doi.org/10.1108/JRIM-03-2019-0041
  • Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319–340.
  • Dhir, A., Kaur, P., & Rajala, R. (2020). Continued Use of Mobile Instant Messaging Apps: A New Perspective on Theories of Consumption, Flow, and Planned Behavior. Social Science Computer Review, 38(2), 147–169. https://doi.org/10.1177/0894439318806853
  • Dlodlo, N. (2014). Profiling Marketplace Change Agents (Influential) Using the Multiple Flow Communication Theory. Mediterranean Journal of Social Sciences, 5(20), 705–712.
  • Dunn, J. K., Fayman, A., & McNutt, J. J. (2011). An Empirical Examination of the Stated Purposes of Issuer Tender Offers to Purchase Common Stock. Financial Management, 40(4), 941–972.
  • Eldomiaty, T. I., & Ismail, M. A. (2009). Modeling capital structure decisions in a transition market: empirical analysis of firms in Egypt. Review of Quantitative Finance and Accounting, 32(3), 211–233. https://doi.org/10.1007/s11156-008-0091-x
  • Fauzi, M. A., Harun, S. A., Martin, T., Paiman, N., & Hussin, M. S. F. (2021). Smartphone Addiction among Young Adolescents: Integration of Flow Theory and Fear of Missing Out. International Journal of Information and Management Sciences, 32(1), 39–58.
  • Finneran, C. M., & Zhang, P. (2003). A person–artefact–task (PAT) model of flow antecedents in computer-mediated environments. International Journal of Human-Computer Studies, 59(4), 475–496. https://doi.org/10.1016/S1071-5819(03)00112-5
  • Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention, and behavior: An introduction to theory and research. Reading, MA: Addison-Wesley.
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Details

Primary Language English
Journal Section Articles
Authors

Aslıhan Kıymalıoğlu 0000-0002-4908-5493

Publication Date December 27, 2022
Acceptance Date November 12, 2022
Published in Issue Year 2022 Volume: 13 Issue: 26

Cite

APA Kıymalıoğlu, A. (2022). A SYSTEMATIC REVIEW OF FLOW THEORY: THE STATE OF THE ART IN MARKETING. Kafkas Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 13(26), 1238-1273. https://doi.org/10.36543/kauiibfd.2022.050

KAUJEASF is the corporate journal of Kafkas University, Faculty of Economics and Administrative Sciences Journal Publishing.

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