Güven, Örgütsel Güven ve Örgütsel Güven Modelleri

Yıl 2007, Cilt: 2007 Sayı: 2, 93 - 118, 01.06.2007

İpek KALEMCİ Tüzün

Öz

Anahtar Kelimeler

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Güven, Örgütsel Güven ve Örgütsel Güven Modelleri

Öz

Güven konusunda yapılan çalışmalarda en sık vurgulanan görüş, kavramın tanımlanmasındaki güçlüktür. Bunun temel nedeni bireyler arası ilişkiler, grup davranışı, yönetsel etkinlik, ekonomik değişimler, sosyal ve politik istikrar ve farklı kültürleri anlama gibi mikro ve makro düzeydeki bir çok süreci açıklamada güvenin anahtar bir kavram olmasıdır. En rutin etkileşimlerde bile gerekli olan güven, birey ve grup davranışlarının önemli bir belirleyicisidir. Güvenin fonksiyonlarından biri de karmaşıklığı azaltmasıdır. Özellikle modern ve sanayileşmiş toplumlar bu karmaşık yapılara sahiptirler. Güvenin oluşumu bilgi alışverişinin daha doğru, daha geniş ve daha yerinde olmasına, bir deyişle davranışsal belirsizliğin azalmasına neden olacaktır. Bu çalışmada güven kavramı ve güven türleri farklı bakış açıkları ile tanımlanmış, örgütsel güven kavramı ve kavramın özellikleri, literatürdeki temel söylemler, örgütsel güven modelleri detaylı bir şekilde incelenmiştir. Bu bağlamda çalışma, örgütsel güven konusunda çalışmak isteyen araştırmacılar için teorik alt yapı anlamında faydalı olmayı amaçlamıştır

Anahtar Kelimeler

güven, örgütsel güven, örgütsel güven modelleri

Kaynakça

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