Impact of Industry 4.0 on Business Process Management: Smart Storage System Application

Abstract

Industry 4.0 is recognized as a revolution with its impact on all aspects of life. This revolution has found its application in the operational process. Business Process Management (BPM) is a common principle that aims to carry out the work done within the enterprises in a systematic way. Industry 4.0 has some impacts on BPM as in many other areas. This study focuses on the creation of a digital workspace by establishing a smart storage system instead of a traditional storage process in order to reveal the effects of Industry 4.0 on BPM.  The contributions of smart storage system are shared in the application outputs section of the study. As a result of this study, managerial contributions and cost effectiveness of smart storage system are presented.

Keywords

• BPM,IoT,Smart Systems,Automated Storage and Retrieval System,Industry 4.0

Endüstri 4.0’ın İş Süreçleri Yönetimine Etkisi: Akıllı Depolama Sistemi Uygulaması

Abstract

Endüstri 4.0 hayatın her alanında yarattığı etki ile bir devrim olarak kabul edilmektedir. Bu devrim işletmeler üzerinde pek çok konuda ve süreçte kendisine uygulama alanı bulmaktadır. İş süreçleri yönetimi (BPM) de işletmeler içinde yapılan işlerin bir sistematik dahilinde sürdürülmesini amaçlayan yaygın bir ilkedir. Endüstri 4.0 diğer pek çok alanda olduğu gibi BPM üzerinde de bazı etkileri bulunmaktadır. Bu çalışmada Endüstri 4.0’ın BPM üzerindeki etkilerinin ortaya çıkarılması amacıyla geleneksel bir depolama sürecinin yerine akıllı depolama sistemi kurulması ile dijital bir çalışma alanı yaratılması konusu ele alınmaktadır. Çalışmanın uygulama çıktıları bölümünde akıllı depolama sisteminin sağladığı katkılar paylaşılmaktadır. Çalışmanın sonucu olarak akıllı depolama sisteminin işletmeye sağladığı yönetsel katkılar ve maliyet etkinliği sunulmaktadır.

Keywords

• İş Süreç Yönetimi,Nesnelerin İnterneti,Endüstri 4.0,Akıllı Sistemler,Akıllı Depolama

References

1. ARMİSTEAD, Colin, ve MACHİN, Simon (1997), “Implications of Business Process Management for Operations Management”, International Journal of Operations & Production Management, S.17(9), ss.886-898.
2. ATZORİ, Luigi, LERA, Antonio ve MORABITO, Giacomo (2010), “The internet of things: A survey”. Computer Networks, S.54(15), ss.2787-2805.
3. BİLGİN SARI, Emre (2018), “Reflections of Industry 4.0 To Management of Service Enterprises: Smart Hotels”, Uluslararası Güncel Turizm Araştırmaları Dergisi, S.2(2), ss.33-40.
4. BRETTEL, Malte, FRIEDERICHSEN, Niklas, KELLER, Michael ve ROSENBERG, Marius (2014). “How Virtualization, Decentralization And Network Building Change The Manufacturing Landscape: An Industry 4.0 Perspective”, International Journal of Mechanical, Industrial Science And Engineering, S.8(1), ss.37-44.
5. CHROMJAKOVA, Felicita (2017), “Process Stabilisation-Key Assumption for İmplementation of Industry 4.0 Concept in Industrial Company”, Journal of Systems Integration, S.8(1), ss.3-12.
6. DAVENPORT, Thomas. ve SHORT, James (1990), “The New İndustrial Engineering: İnformation Technology And Business Process Redesign”, Sloan Management Review, S.31(4), ss.11-27.
7. DİJKMAN, Remco, SPRENKELS, Bruno, PEETERS, Thijs ve JANSSEN, Aiden (2015), “Business Models for The Internet of Things”, International Journal of Information Management, S.35(6), ss.672-678.
8. ELZINGA, D. Jack, HORAK, Tomas, CHUNG-YEE, Lee. ve BRUNER, Charles. (1995), “Business Process Management: Survey And Methodology”, IEEE Transactions on Engineering Management, S.24(2), ss.119-28.

9. GEISBERGER, Eva ve BROY, Manfred (2012), “Agenda CPS Integrierte Forschungsagenda Cyber Physical Systems”, Acatech Studie März 2012, Vieweg, Berlin Heidelberg.
10. GRIGORI, Daniela, CASATI, Fabio, CASTELLANOS, Malu., DAYAL, Umeshwar, SAYAL, Mehmet, ve SHAN, Ming Chien (2004), “Business Process Intelligence”, Computers in Industry, S.53(3), ss.321-343.
11. HAMMER, Michael ve CHAMPY, James (1993), Reengineering The Corporation: A Manifesto for Business Revolution, Harper Business, New York, NY.
12. HARVARD BUSİNESS REVİEW ANALYTİC SERVİCES (2015), Driving Digital Transformation: New Skills For Leaders, New Role For The CIO, Harv Bus School Publ, Cambridge.
13. HEIL, Andreas, KNOLL, Mirko ve WEİS, Torben (2007), “The Internet of Things-Context-Based Device Federations”, In 2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07), IEEE, ss.58-58.
14. HITPASS, Bernhard ve ASTUDİLLO, Hernan (2019), “Editorial: Industry 4.0 Challenges for Business Process Management And Electronic-Commerce”, Journal of Theoretical And Applied Electronic Commerce Research, Universidad de Talca – Chile, S.14(1), ss.I-III.
15. HOUY, Constantin, FETTKE, Peter ve LOOS, Peter (2010), “Empirical Research in Business Process Management–Analysis of An Emerging Field of Research”, Business Process Management Journal, S.16(4), ss.619-661.
16. JESUS, Leandro ve ROSEMANN, Michael (2017), The Future BPM: Seven Opportunities to Become The Butcher And Not The Turkey, BPT Rends, February.
17. KILMANN, Ralph (1995), “A Holistic Program And Critical Success Factors of Corporate Transformation”, European Management Journal, S.13(2), ss.175-186.
18. LEARY, Daniel E. (2013), “Big Data, The Internet of Things And The Internet of Signs”, Intelligent Systems in Accounting, Finance And Management, S.20, ss.53-65.
19. LEE, Edward A. (2008), Cyber Physical Systems: Design Challenges, IEEE, Berkley - CA.
20. LEE, Jay, BAGHERI, Behrad ve KAO, Hung An (2015), “A Cyber-Physical Systems Architecture for İndustry 4.0-Based Manufacturing Systems”, Manufacturing Letters, S.3, ss.18-23.
21. LEE, Roy ve DALE, Barrie (1998), “Business Process Management: A Review And Evaluation”. Business Process Management Journal, S.4(3), ss.214-225.
22. LU, Yang (2017), “Industry 4.0: A Survey on Technologies, Applications And Open Research İssues”, Journal of Industrial Information Integration, S.6, ss.1-10.
23. HERMANN, Mario, PENTEK, Tobias ve OTTO, Boris (2016), “Design Principles for Industrie 4.0 Scenarios, in: 2016”, 49th Hawaii International Conference on System Sciences (HICSS), IEEE, ss.3928-3937.
24. MATT, Christian, HESS, Thomas ve BENLIAN, Alexander (2015), “Digital Transformation Strategies”. Business & Information Systems Engineering, S.57(5), ss.339-343.
25. MICHAEL, Chui, MARKUS, Löffler, ve ROGER, Roberts (2010), "The Internet of Things", McKinsey Quarterly, S.2(2010), ss.1-9.
26. MOSTERMAN, Pieter.J. ve ZANDER, Justyna (2016), "Industry 4.0 As A Cyber-Physical System Study", Software & Systems Modeling, S.15(1), ss.17-29.
27. NEUBAUER, Thomas (2009), "An Empirical Study About The Status of Business Process Management", Business Process Management Journal, S.15(2), ss.166-183.
28. NİNG, Huansheng ve HU, Sha (2012), "Technology Classification, Industry, And Education for Future Internet of Things", International Journal of Communication Systems, S.25(9), ss.1230-1241.
29. NORDSİECK, Fritz (1934), Grundlagen der Organisationslehre (Basics of Organization Theory in German), Poeschel, Stuttgart.
30. ROSEMANN, Michael ve DE BRUİN, Tonia (2005), "Towards a Business Process Managment Maturity Model", ECIS 2005 Proceedings of The Thirteenth European Conference on Information Systems (Ed. D. Bartmann, F. Rajola, J. Kallinikos, D. Avison, R. Winter, P. Ein-Dor, et al.), 26-28 May - Regensburg (Germany), ss.1-12.
31. RUSSMANN, Michael, LORENZ, Markus, GERBERT, Philipp, WALDNER, Manuela, JUSTUS, Jan, ENGEL, Pascal ve HARNİSCH, Michael (2015), Industry 4.0: The Future of Productivity And Growth in Manufacturing Industries, BCG The Boston Consulting Group, Boston - Massachusetts (US).
32. SCHEER, August Wilhelm (1994), Business Process Engineering – Reference Models for Industrial Companies, Springer, Berlin.
33. SCHOENTHALER, Frank, AUGENSTEİN, Dominik ve KARLE, Thomas (2015), “Design And Governance of Collaborative Business Processes in Industry 4.0”, In Proceedings of the Workshop on Cross-Organizational And Cross-Company BPM (XOC-BPM) Co-Located With The 17th IEEE Conference on Business Informatics (CBI 2015), Lisbon, Portugal.
34. SHAFİQ, Syed Imran, SANİN, Cesar, SZCZERBİCKİ, Edward, ve TORO, Carlos (2015), “Virtual Engineering Object/Virtual Engineering Process: A Specialized Form of Cyber Physical System for Industrie 4.0”, Procedia Computer Science, S.60, ss.1146-1155.
35. THAMES, Lane ve SCHAEFER, Dirk (2016), “Software-Defined Cloud Manufacturing for Industry 4.0”. Procedia Cirp, S.52, ss.12-17.
36. VERMESAN, Ovidiu, FRIESS, Peter, GUILLEMIN, Patrick, GUSMEROLI, Sergio, SUNDMAEKER, Harald, BASSI, ALESSANDRO, JUBERT, Ignacio Soler, MAZURA,
37. Margaretha, HARRISON, Mark, EISENHAUER, Markus ve DOODY, Pat (2009), "Internet of Things Strategic Research Roadmap", The Cluster of European Research Projects, Tech. Rep., ss.9-52.
38. WAN, Jianfu, CAİ, Hu ve ZHOU, Keliang (2015), “Industrie 4.0: Enabling Technologies”, In Intelligent Computing And Internet of Things (ICIT), 2014 International Conference on, IEEE, ss.135-140.
39. ZAİRİ, Mohamed (1997), “Business Process Management: A Boundaryless Approach to Modern Competitiveness”, Business Process Management, S.3(1), ss.64-80.
40. ZHOU, Keliang, LİU, Taigang ve ZHOU, Lifeng (2015), “Industry 4.0: Towards Future Industrial Opportunities And Challenges”, In Fuzzy Systems And Knowledge Discovery (FSKD), 2015 12th Inte.