Uçuş Görevlilerinin Emniyet Tutumlarına İlişkin Bir Değerlendirme

Öz

Emniyet tutumu, çalışanların emniyet politikaları ve önlemleri hakkındaki inançlarını ve duygularını yansıtır. Emniyet tutumları, çalışanların güvenlik davranışları üzerinde önemli bir etkiye sahiptir. Uçuş görevlileri uçuş içi emniyet ve hizmetlerde hayati bir rol oynar. Ticari uçakları içeren ölümcül kazaların çoğunun, uçuş ekibi arasındaki iletişim ve ekip çalışmasındaki başarısızlıklardan kaynaklandığı bilinmektedir. Bu çalışmanın amacı, uçuş güvenliği tutumlarında havayolu uçuş ekibinde kadın ve erkek arasında bir farklılaşma olup olmadığını ortaya çıkarmaktır. Çalışmada Ford ve diğ. (2014) tarafından geliştirilen Uçuş emniyet tutumu anketi kullanılmıştır. Bu çalışmada gönüllü olan 58 uçuş görevlisine anket uygulanmıştır. Uçuş güvenliği tutumlarındaki iki kategorik değişken arasındaki önemli farklılıklar, parametrik olmayan testlerden biri olan Mann-Whitney U testi kullanılarak analiz edilmiştir. Analiz sonuçlarına göre erkeklerin uçuş güvenliği tutumları, kadınların uçuş güvenliği tutumlarından daha yüksek olduğu tespit edilmiştir. Araştırma, emniyet tutumu konusunda Türkiye’de yapılan bir çalışma olması yönüyle literatüre katkı sağlayacaktır.

Anahtar Kelimeler

• Havacılık
• Havayolu
• Uçuş Görevlileri
• Emniyet Tutumları
• Türkiye

An Evaluation of Flight Attendants’ Safety Attitudes

Abstract

Safety attitude reflects employee beliefs and feelings about safety policies and measures. Safety attitudes have a significant influence on employee safety behaviour. Flight attendants play a vital role in in-flight safety and services. It is known that most fatal accidents involving commercial aircraft are caused by failures in communication and teamwork among flight attendants. This study aims to find out whether there is a differentiation between men and women in airline flight crew in-flight safety attitudes. In the study, the flight safety attitude questionnaire which was developed by Ford et al. (2014) was used. The questionnaire was applied to 58 volunteer flight attendants in the study. Significant differences between the two categorical variables in-flight safety attitudes were analysed using the Mann-Whitney U test which is one of the non-parametric tests. According to the results of the analysis, it was determined that the flight safety attitudes of men were higher than the flight safety attitudes of women. The research will contribute to the literature as it is a study conducted in Turkey on safety attitudes.

Keywords

• Aviation
• Airline
• Flight Attendants
• Safety Attitudes
• Turkey

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