Otel Tesis Yönetiminde Hatalı Renovasyon Uygulaması Üzerine Bir İnceleme: Adıyaman Grand Isias Otel (GIO) Örneği

Year 2024, , 1 - 21, 06.02.2024

Ebru Nalan Ceylan

https://doi.org/10.30785/mbud.1334990

Abstract

Otellerde tesis yönetimi yaklaşımı, organizasyonlar arasında farklılıklar göstermektedir. Turizm konaklama tesislerinin tasarlanması, yapımı, işletilmesi ve renovasyonunda farklı konuların dikkate alınması gerekmektedir. 6/02/2023 tarihli deprem felaketi neticesinde güvenli binalar konusunda ne kadar hazırlıksız olduğumuz görülmüştür. İlk bakışta müşterileri üzerinde yeni olduğu algısı uyandıran Adıyaman GIO’deki can kayıpları, oteller açısından bu konuya dikkat çekmeyi öncelemektedir. Çalışmanın amacı renovasyona ihtiyacı olan ve daha çok malsahibi tarafından işletilmekte olan orta ölçekli otellerin proje yönetim sürecine öneri getirmek, önceliklerini tespit etmelerinde farkındalık oluşturmaktır. Çalışmanın yöntemi durum çalışmasıdır. Bu çalışma içerisinde literatür araştırmaları yoluyla otel tesis yönetimi aracı olarak renovasyonun öneminden bahsedilerek, GIO’deki yanlış uygulamalar, durum çalışması yapılarak incelenecektir. Otel ile ilgili bilgiler, otelin web sayfası üzerinden, internette yayınlanmış olan haberler taranarak ve dava sürecinde bilirkişi olarak görevli olan akademisyenlerin hazırlamış oldukları rapor incelenerek elde edilmiştir. Yapının ruhsat projelerine ulaşılamamış ve işletme sahibiyle görüşülememiş olması yapılan durum çalışmasını kısıtlamıştır. Daha çok malsahibi tarafından işletilmekte olan orta ölçekli otellerin renovasyon yönetiminde tesis yönetimi uzmanlığından faydalanılması önerisinde bulunulmuştur.

Keywords

Otel tesis yönetimi, otel renovasyonu, Grand Isias Otel Adıyaman

An Investigation on Faulty Renovation Practice in Hotel Facility Management: Adıyaman Grand Isias Hotel (GIO) Example

Abstract

The facility management approach in hotels differs between organizations. Different issues need to be taken into account in the design, construction, operation and renovation of tourism accommodation facilities. As a result of the earthquake disaster that took place on February 6, 2023, it was seen how unprepared we were in terms of safe buildings. The loss of life at GIO in Adıyaman, which initially creates the perception that it is new to its customers, prioritizes drawing attention to this issue in terms of hotels. The aim of the study is to make suggestions to the project management process of medium-sized hotels that need renovation and are mostly operated by the owners, and to raise awareness in determining their priorities. The method of the study is case study. Within this study, the significance of renovation as a hotel facility management tool will be discussed through literature research, and the improper practices at GIO will be examined by conducting a case study. Information was obtained through the hotel's web page, by scanning the news published on the internet and by examining the report prepared by the academicians who were assigned as experts in the case process. The fact that the building's license projects could not be accessed and the business owner could not be contacted limited the case study. It has been suggested that facility management expertise should be used in the renovation management of medium-sized hotels, which are mostly managed by the owners.

Keywords

Hotel facility management, hotel renovation, Adıyaman Grand Isias Hotel

Thanks

This article is dedicated to KKTC volleyball players who lost their lives in Adıyaman Isias Hotel on 06.02.2023 at 04:17. Interviews, observations, etc., which require an ethics committee decision are not included in this article. No document requiring special permission was used.

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