Sürdürülebilir tedarik zinciri yönetiminde DEMATEL yöntemiyle tedarikçi değerlendirme kriterlerinin incelenmesi ve sağlık sektöründe bir uygulama

Öz

Tedarik zinciri, hammaddenin temin edilmesinden nihai müşteriye ulaşılmasına kadar yapılan tüm faaliyetleri kapsayan bir değer zinciri yönetimidir. Müşteri memnuniyetini sağlayacak biçimde malzeme, bilgi ve para kontrolünü sağladığı için firmaların vazgeçemediği bir yönetim strateji modelidir. Sürdürülebilir tedarik zinciri kavramı, doğal kaynakların tüketilmesi hususunda toplumsal farkındalığın artmasıyla ortaya çıkmıştır. Bu olguya göre firmalar ekonomik, çevresel ve sosyal boyutlar altında tedarik zinciri faaliyetlerini sürdürerek varlıklarını devam ettirmektedir. Bu çalışmada İstanbul’da sağlık alanında faaliyet gösteren bir firmanın sürdürülebilir tedarik zincirinde tedarikçi seçimi konusunda tedarikçilerin sürdürülebilirlik performanslarını ölçebilmek için DEMATEL (Decision Making Trial and Evaluation Laboratory) yöntemi uygulanmıştır. Yapılan çalışmada çok kriterli karar verme yöntemi yardımıyla sürdürülebilir tedarik zincirinin performansını en çok arttıracak performans kriterinin verilen kriterler arasından seçilmesi üzerine çalışılmıştır.

Anahtar Kelimeler

• Tedarik zinciri yönetimi,Sürdürülebilirlik,DEMATEL

Analyzing criteria used in supplier evaluation by DEMATEL method in sustainable supply chain management and an application to health sector

Abstract

Supply chain is a value chain management, which consists of all activities beginning from purchasing of the raw materials until delivering the goods to consumers. It is an indispensable strategic management model since it offers controlling materials, information and money according to customer satisfaction. The concept of sustainable supply chain has emerged with increasing public awareness on exhaustion of the natural resources. According to this phenomenon, companies maintain their existence with ongoing supply chain operations under economic, environmental and social dimensions. In this study, a supplier selection problem in a healthcare company is analyzed with utilizing Decision Making Trial and Evaluation Laboratory (DEMATEL) approach under sustainable supply chain management concept in order to measure suppliers’ sustainability performances. By the help of this multi criteria decision-making method, the most efficient performance criterion is selected among the criteria in order to improve sustainable supply chain performance.

Keywords

• Supply chain management,Sustainability,DEMATEL

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