TYPES OF INFORMATION TECHNOLOGY CAPABILITIES AND THEIR IMPACTS ON LOGISTICS CAPABILITIES: AN EMPIRICAL STUDY

Year 2017, , 54 - 61, 30.06.2017

İsmail Bakan , Zumrut Hatice Sekkeli

https://doi.org/10.17261/Pressacademia.2017.517

Abstract

The purpose
of this study is to investigate the impacts of four components of IT
capabilities on logistics capability at the logistics sector. The IT
capabilities consist of IT infrastructure, IT business experience, IT
relationship resources and IT human resources. The study is supported with a
field study conducted on the third part logistics firms, which are members of
the international forwarding associations UND, operating in 9 cities in Turkey.
After distribution of 450 questionnaires, 428 usable questionnaires were
returned (a response rate of 95%). The data was analysed by using the
frequency, Pearson correlation and regression analyses via SPSS programme.
After analysing the research data, it was realized that there is a
statistically significant relationship between four components of IT
capabilities and logistics capability. 

Keywords

IT capabilities, IT infrastructure, IT business experience, IT relationship resources, IT human resources, Logistics capability

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