PSYCHOMETRIC STUDY OF THE TURKISH SURVEY OF PERCEIVED ORGANIZATIONAL SUPPORT (SPOS)
Year 2017,
Issue: 28, 271 - 295, 01.09.2017
Özlü Dolma
,
Ayşe Alev Torun
Abstract
In this study, the psychometric properties of the “Survey of Perceived Organizational Support” (SPOS) developed by Eisenberger et al. (1986) are investigated to provide further empirical evidence on its reliability and validity. In Study I, the effects of using different number of response options (5-point vs. 6-point Likert scales) and different anchoring labels (fully-labeled vs. end-anchored response scale) on participants’ responses to SPOS items are investigated. Results showed that the anchoring labels and the number of response categories did not have a dramatic impact on the participants’ responses to SPOS items. Alpha coefficients were very high for all of the four different scale designs of SPOS, but the fully-labeled, 6-point Likert scale had the highest reliability coefficient. Exploratory factor analyses (EFA) findings provided support for the unidimensionality of SPOS. In Study II, the test-retest reliability of the 16-item version of SPOS was examined. Results provided evidence of high test-retest reliability.
References
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Allen, M. J. and Yen, W. M. (2002). Introduction to Measurement Theory, 2. Edition, Waveland Press, Long Grove, Illinois.
Anastasi, A. and Urbina S. (1997). Psychological Testing, 7. Edition, Prentice-Hall: Upper Saddle River, New Jersey.
Andrews, M. C. and Kacmar, K. M. (2001). “Discriminating among Organizational Politics, Justice, and Support”, Journal of Organizational Behavior, 22, 347-366.
Aselage, J. and Eisenberger, R. (2003). “Perceived Organizational Support and Psychological Contracts: A Theoretical Integration”, Journal of Organizational Behavior, 24, 491-509.
Bishop, J. W., Scott, K. D., Goldsby, M. G. and Cropanzano, R. (2005). “A Construct Validity Study of Commitment and Perceived Support Variables: A Multifoci Approach across Different Team Environments”, Group & Organization Management, 30, 153-180.
Cattell, R. B. (1966). “The Scree Test for the Number of Factors”, Multivariate Behavioral Research, 1, 245-276.
Chang L. (1994). “A Psychometric Evaluation of 4-Point and 6-Point Likert-Type Scales in Relation to Reliability and Validity”, Applied Psychological Measurement, 18/3, 205-215.
Chang, L. (1997). “Dependability of Anchoring Labels of Likert-Type Scales”, Educational and Psychological Measurement, 57/5, 800-807.
Colman, A. M., Norris, C. E. and Preston, C. C. (1997). “Comparing Rating Scales of Different Lengths: Equivalence of Scores from 5-Point and 7-Point Scales”, Psychological Reports, 80, 355-362.
DeVellis, R. F. (2003). Scale Development: Theory and Applications, Second Edition, Sage Publications, Thousand Oaks, CA.
Eisenberger, R., Hungtington, R., Hutchison, S. and Sowa, D. (1986). “Perceived Organizational Support”, Journal of Applied Psychology, 71, 500-507.
Fabrigar, L. R., MacCallum, R. C., Wegener, D. T. and Strahan R. (1999). “Evaluating the Use of Exploratory Factor Analysis in Psychological Research”, Psychological Methods, 4/3, 272-299.
Furr, M. R. and Bacharach, V. R. (2008). Psychometrics: An Introduction, Sage Publications, Thousand Oaks, California.
Furr, M. R. (2011). Scale Construction and Psychometrics for Social and Personality Psychology, Sage Publications, London.
Horn, J. L. (1965). “A Rationale and Test for the Number of Factors in Factor Analysis”. Psychometrika, 30, 179-185.
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Kaiser, H.F. (1960). “The Application of Electronic Computers to Factor Analysis”, Educational and Psychological Measurement, 20, 141-151.
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A. and Adis, C. S. (2015). “Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory”, Journal of Management, 20/10, 1-31.
Lee, J. and Peccei, R. (2011). “Discriminant Validity and Interaction Between Perceived Organizational Support and Perceptions of Organizational Politics: A Temporal Analysis”,
Journal of Occupational and Organizational Psychology, 84/4, 686-702.
Likert, R. (1932). “A Technique for the Measurement of Attitudes”, Archives of Psychology, 22/140, 1-55.
Matell M. S. and Jacoby, J. (1971). “Is There an Optimal Number of Alternatives for Likert Scale Items? Study I: Reliability and Validity”, Educational and Psychological Measurement, 31, 657-674.
Mellenbergh, G. J. (2011). A Conceptual Introduction to Psychometrics: Development, Analysis, and Application of Psychological and Educational Tests, The Hague, Netherlands: Eleven International Publishing.
Murphy, K. R. and Davidshofer, C. O. (2005). Psychological Testing: Principles and Applications, 6. Edition, Pearson Education: Upper Saddle River, New Jersey.
Rhoades, L. and Eisenberger, R. (2002). “Perceived Organizational Support: A Review of the Literature”, Journal of Applied Psychology, 87, 698-714.
Riggle, R. J., Edmondson, D. R. and Hansen, J. D. (2009). “A Meta-Analysis of the Relationship between Perceived Organizational Support and Job Outcomes: 20 Years of Research”, Journal of Business Research, 62, 1027-1030.
Shore, L. M. and Shore, T. H. (1995). “Perceived Organizational Support and Organizational Justice”, Organizational Politics, Justice, and Support: Managing Social Climate at Work, (Ed: R. Cropanzano and K. M. Kacmar), Quorum Books, Westport, CT.
Shore, L. M. and Tetrick, L. E. (1991). “A Construct Validity Study of the Survey of Perceived Organizational Support”, Journal of Applied Psychology, 76/5, 637-643.
Streiner, D. L. and Norman, G. R. (2008). Health Measurement Scales: A Practical Guide to Their Development and Use, 4. Edition, Oxford University Press, New York.
Wakita, T., Ueshima, N. and Noguchi H. (2012). “Psychological Distance Between Categories in the Likert Scale: Comparing Different Numbers of Options”, Educational and Psychological Measurement, 72/4, 533-546.
Wayne, S. J., Shore, L. M. and Liden R. C. (1997). “Perceived Organizational Support and Leader-Member Exchange: A Social Exchange Perspective”, Academy of Management Journal, 40, 82-111
Year 2017,
Issue: 28, 271 - 295, 01.09.2017
Özlü Dolma
,
Ayşe Alev Torun
References
- Adelson, J. L. and McCoach, D. B. (2010). “Measuring the Mathematical Attitudes of Elementary Students: The Effects of a 4-Point or 5-Point Likert-Type Scale”, Educational and Psychological Measurement, 70/5, 796-807.
Allen, M. J. and Yen, W. M. (2002). Introduction to Measurement Theory, 2. Edition, Waveland Press, Long Grove, Illinois.
Anastasi, A. and Urbina S. (1997). Psychological Testing, 7. Edition, Prentice-Hall: Upper Saddle River, New Jersey.
Andrews, M. C. and Kacmar, K. M. (2001). “Discriminating among Organizational Politics, Justice, and Support”, Journal of Organizational Behavior, 22, 347-366.
Aselage, J. and Eisenberger, R. (2003). “Perceived Organizational Support and Psychological Contracts: A Theoretical Integration”, Journal of Organizational Behavior, 24, 491-509.
Bishop, J. W., Scott, K. D., Goldsby, M. G. and Cropanzano, R. (2005). “A Construct Validity Study of Commitment and Perceived Support Variables: A Multifoci Approach across Different Team Environments”, Group & Organization Management, 30, 153-180.
Cattell, R. B. (1966). “The Scree Test for the Number of Factors”, Multivariate Behavioral Research, 1, 245-276.
Chang L. (1994). “A Psychometric Evaluation of 4-Point and 6-Point Likert-Type Scales in Relation to Reliability and Validity”, Applied Psychological Measurement, 18/3, 205-215.
Chang, L. (1997). “Dependability of Anchoring Labels of Likert-Type Scales”, Educational and Psychological Measurement, 57/5, 800-807.
Colman, A. M., Norris, C. E. and Preston, C. C. (1997). “Comparing Rating Scales of Different Lengths: Equivalence of Scores from 5-Point and 7-Point Scales”, Psychological Reports, 80, 355-362.
DeVellis, R. F. (2003). Scale Development: Theory and Applications, Second Edition, Sage Publications, Thousand Oaks, CA.
Eisenberger, R., Hungtington, R., Hutchison, S. and Sowa, D. (1986). “Perceived Organizational Support”, Journal of Applied Psychology, 71, 500-507.
Fabrigar, L. R., MacCallum, R. C., Wegener, D. T. and Strahan R. (1999). “Evaluating the Use of Exploratory Factor Analysis in Psychological Research”, Psychological Methods, 4/3, 272-299.
Furr, M. R. and Bacharach, V. R. (2008). Psychometrics: An Introduction, Sage Publications, Thousand Oaks, California.
Furr, M. R. (2011). Scale Construction and Psychometrics for Social and Personality Psychology, Sage Publications, London.
Horn, J. L. (1965). “A Rationale and Test for the Number of Factors in Factor Analysis”. Psychometrika, 30, 179-185.
IBM SPSS Statistics V23.0 Documentation. (2014). KMO and Bartlett’s Test. Retrieved March 14, 2016, from https://www.ibm.com/support/knowledgecenter/SSLVMB_23.0.0/spss/tutorials/fac_telco_kmo_01.html.
Kaiser, H.F. (1960). “The Application of Electronic Computers to Factor Analysis”, Educational and Psychological Measurement, 20, 141-151.
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A. and Adis, C. S. (2015). “Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory”, Journal of Management, 20/10, 1-31.
Lee, J. and Peccei, R. (2011). “Discriminant Validity and Interaction Between Perceived Organizational Support and Perceptions of Organizational Politics: A Temporal Analysis”,
Journal of Occupational and Organizational Psychology, 84/4, 686-702.
Likert, R. (1932). “A Technique for the Measurement of Attitudes”, Archives of Psychology, 22/140, 1-55.
Matell M. S. and Jacoby, J. (1971). “Is There an Optimal Number of Alternatives for Likert Scale Items? Study I: Reliability and Validity”, Educational and Psychological Measurement, 31, 657-674.
Mellenbergh, G. J. (2011). A Conceptual Introduction to Psychometrics: Development, Analysis, and Application of Psychological and Educational Tests, The Hague, Netherlands: Eleven International Publishing.
Murphy, K. R. and Davidshofer, C. O. (2005). Psychological Testing: Principles and Applications, 6. Edition, Pearson Education: Upper Saddle River, New Jersey.
Rhoades, L. and Eisenberger, R. (2002). “Perceived Organizational Support: A Review of the Literature”, Journal of Applied Psychology, 87, 698-714.
Riggle, R. J., Edmondson, D. R. and Hansen, J. D. (2009). “A Meta-Analysis of the Relationship between Perceived Organizational Support and Job Outcomes: 20 Years of Research”, Journal of Business Research, 62, 1027-1030.
Shore, L. M. and Shore, T. H. (1995). “Perceived Organizational Support and Organizational Justice”, Organizational Politics, Justice, and Support: Managing Social Climate at Work, (Ed: R. Cropanzano and K. M. Kacmar), Quorum Books, Westport, CT.
Shore, L. M. and Tetrick, L. E. (1991). “A Construct Validity Study of the Survey of Perceived Organizational Support”, Journal of Applied Psychology, 76/5, 637-643.
Streiner, D. L. and Norman, G. R. (2008). Health Measurement Scales: A Practical Guide to Their Development and Use, 4. Edition, Oxford University Press, New York.
Wakita, T., Ueshima, N. and Noguchi H. (2012). “Psychological Distance Between Categories in the Likert Scale: Comparing Different Numbers of Options”, Educational and Psychological Measurement, 72/4, 533-546.
Wayne, S. J., Shore, L. M. and Liden R. C. (1997). “Perceived Organizational Support and Leader-Member Exchange: A Social Exchange Perspective”, Academy of Management Journal, 40, 82-111