MEASURING THE LEVEL OF DIGITAL MATURITY OF ORGANIZATIONS – A SCALE DEVELOPMENT STUDY

Abstract

The aim of this study is to develop a digital maturity scale to measure the digital maturity level of organizations. In the article, the analysis of the concept of digitalization and the development of a digital maturity scale are presented. The pool of 200 items created was reduced to 40 questions as a result of expert opinion and evaluations, and the pilot study was made with 112 people. After the study, the scale consisting of 38 items and 6 dimensions (strategy, organizational structure, organizational culture and talent, digital competencies of employees, processes and technological infrastructure) was directed to 355 participants for the basic research. Reliability and validity analyzes were performed with SPSS 26.0, normality distribution and extreme value analysis. Finally, structural equation model analysis was performed in AMOS 24.0 program. The analyzes of the digital maturity scale development study were positive. It is thought that the positive results of the study will make a significant contribution to the literature.

Keywords

• digitalization
• digital maturity scale
• technology
• organization structure

ÖRGÜTLERİN DİJİTAL OLGUNLUK DÜZEYİNİN ÖLÇÜLMESİ – BİR ÖLÇEK GELİŞTİRME ÇALIŞMASI

Abstract

Bu çalışmanın amacı örgütlerin dijital olgunluk düzeyini ölçmek için bir dijital olgunluk ölçeği geliştirmektir. Makalede dijitalleşme kavramının analizi ile dijital olgunluk ölçeği geliştirme çalışması aktarılmaktadır. Oluşturulan 200 maddelik soru havuzu uzman görüşü ve değerlendirmeler sonucu 40 soru maddesine düşürülmüş ve pilot uygulama 112 kişiyle yapılmıştır. Pilot uygulama sonrası 38 madde ve 6 boyuttan (strateji, örgüt yapısı, örgüt kültürü ve yetenek, çalışanların dijital yetkinlikleri, süreçler ve teknolojik altyapı) oluşan ölçek temel araştırma için 355 katılımcıya yöneltilmiştir. SPSS 26.0 ile normallik dağılımı ve uç değer analizi ile güvenirlik ve geçerlik analizleri yapılmıştır. Son olarak AMOS 24.0 programında yapısal eşitlik modeli analizi yapılmıştır. Dijital olgunluk ölçeği geliştirme çalışması analizleri pozitif çıkmıştır. Çalışmanın olumlu sonuçlarının literatüre önemli katkı sağlayacağı düşünülmektedir.

Keywords

• dijitalleşme
• dijital olgunluk ölçeği
• örgüt yapısı
• teknoloji
• Dijital Olgunluk Ölçeği

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