AŞIRI BAĞLANARAK MI TÜKENİYORUZ? GENİŞLETİLMİŞ BİR ÇABA-ÖDÜL DENGESİZLİĞİ MODELİ TESTİ

Öz

Çalışanların olumsuz stres deneyimlerinin stres unsurlarına yönelik bilişsel değerlendirmeleri çerçevesinde ve dinamik bir süreç içerisinde ortaya çıkacağını öngören işlemsel stres yaklaşımını temel alan bu çalışmada, rol stresörlerinin duygusal tükenme üzerindeki etkileri geliştirilen genişletilmiş bir çaba-ödül dengesizliği modeli çerçevesinde değerlendirilmektedir. Araştırma kapsamında Türkiye genelinde öğretim elemanları, hekim ve hemşirelerden oluşan 705 katılımcı örnekleme dahil edilmiştir. Araştırmada rol stresörlerinin çaba-ödül dengesizliği aracılığıyla duygusal tükenme üzerindeki endirekt etkisinde aşırı bağlılığın düzenleyici etkilerinin ortaya konulması amaçlanmıştır. Çoklu doğrusal regresyon analiziyle elde edilen bulgular, aşırı bağlılığın rol stresörlerinin çaba-ödül dengesizliği aracılığı ile duygusal tükenme üzerindeki dolaylı etkisini düzenlediği ancak beklenenin aksine endirekt etkinin aşırı bağlılığın daha yüksek düzeylerinde daha zayıf, daha düşük düzeylerinde daha güçlü olduğunu göstermektedir. Bu duruma aşırı bağlılığın çaba-ödül dengesizliği ile duygusal tükenme arasındaki ilişkide tampon görevi görmesinin neden olduğu tespit edilmiştir.

Anahtar Kelimeler

• Duygusal Tükenme
• Rol Stresörleri
• Çaba-Ödül Dengesizliği
• Aşırı Bağlılık
• Sosyal Mübadele

DO WE BURNOUT BY BEING OVERCOMMITTED TESTING AN EXTENDED EFFORT-REWARD IMBALANCE MODEL

Öz

Based on the transactional stress approach, which predicts that employees' negative stress experiences will occur within the framework of their cognitive evaluations of stressors and in a dynamic process, this study evaluates the effects of role stressors on emotional exhaustion within the framework of an extended effort-reward imbalance model. Within the scope of the study, 705 participants consisting of academic staff, physicians and nurses across Turkey were included in the sample. The study aimed to reveal the moderating effects of overcommitment on the indirect effect of role stressors on emotional exhaustion through effort-reward imbalance. The findings obtained through multiple linear regression analysis show that overcommitment moderates the indirect effect of role stressors on emotional exhaustion through effort-reward imbalance, but contrary to expectations, the indirect effect is weaker at higher levels of overcommitment and stronger at lower levels. It was found that overcommitment acts as a buffer in the relationship between effort-reward imbalance and emotional exhaustion.

Anahtar Kelimeler

• Emotional Exhaustion
• Role Stressors
• Effort-Reward Imbalance
• Overcommitment
• Social Exchange

Kaynakça

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