Erzurum'da Devlet ve Özel Hastanelerde Çalışan Sağlık Personelinin İşlem Adaleti, İş Tatmini ve Duygusal Bağlılık Durumlarının İncelenmesi

Yıl 2007, Cilt: 12 Sayı: 3, 97 - 120, 01.09.2007

  Yrd.Doç.Dr.Hasan Tutar

Öz

Anahtar Kelimeler

-

ERZURUM’DA DEVLET VE ÖZEL HASTANELERDE ÇALIŞAN SAĞLIK PERSONELİNİN İŞLEM ADALETİ, İŞ TATMİNİ VE DUYGUSAL BAĞLILIK DURUMLARININ İNCELENMESİ

Öz

Çalışmanın amacı, Erzurum’da Devlet ve özel hastanelerde çalışan sağlık personelinin örgütsel işlem adaleti algılarını ve bunun iş tatmini ve örgütsel bağlılık üzerindeki etkisini incelemektir. Çalışma, örgütsel işlem adaletinin iş tatmini yaratacağı ve bunun da örgütsel bağlılığa katkı sağlayacağı varsayımı üzerine kuruludur. Araştırmanın bulgularından, örgütsel işlem adaletinin iş tatmini, iş tatmininin ise, duygusal bağlılığa katkı sağladığı anlaşılmıştır

Anahtar Kelimeler

İşlem adaleti, iş tatmini, duygusal bağlılık, hastane, sağlık çalışanı

Kaynakça

• 1. ADAMS, J.S., “Toward an Understanding of inequity.” Journal of Abnormal and Social Psychology, 67, 1963, 422;
• 1. ADAMS, J.S., “Toward an Understanding of inequity.” Journal of Abnormal and Social Psychology, 67, 1963, 422;
• 2. ALLEN, N.J. ve MEYER, J.P. “The Measurement and Antecedents oof Affective, Continuance and Normative Commitment to Organization”, Journal of Occupational Psychology, 63: 1990, 1-18.
• 3. BATEMAN, T.S., ve STRASSER, S. A. “Longitudinal Analysis of The Antecedents of Organizational Commitment”, Academy of Management Journal, 27(1): 1984, 95
• 4. BLAKELY, G.L., ANDREWS, M.C., & MOORMAN, R.H. “The Moderating Effects Of Equity Sensitivity On The Relationship Between Organizational Justice And Organizational Citizenship Behaviors”. Journal of Business and Psychology, 20(2), 2005, 259-273.
• 5. BOSHOFF, C., ve MELS, G., “A Causal Model To Evaluate The Relationships Among Supervision, Role Stres, Organizational Commitment And İnternal Service Quality”. European Journal of Marketing 29(2): 1995, 23
• 6. CLARK, A. E., “Job Satisfaction and Gender: Why are Women so Happy at Work” Labour Economics, 4, 1997, 79.
• 7. COLQUITT, J. A,. “On the Dimensionality Of Organizational Justice: A Construct Validation Of A Measure”. Journal of Applied Psychology, 86(3), 2001, s. 386.
• 8. ÇEKMECELİOĞLU, Hülya, İş Tatmini Ve Örgütsel Bağlılık Tutumlarının İşten Ayrılma Niyeti Ve Verimlilik Üzerindeki Etkilerinin Değerlendirilmesi: Bir Araştırma, “İş,Güç” Endüstri İlişkileri ve İnsan Kaynakları Dergisi, Cilt:8 Sayı:2 , Haziran 2006, ISSN: 1303-2860
• 9. DUNHAM, R.B., GRUBE, J.A., CASTANEDA, M.B. “Organizational Commitment: The Utility of An Integrative Definition”, Journal of Applied Psychology, 79(3): 1994, s. 370
• 10. EBY, L.T., FREEMAN, D.M., ve RUSH, M.C., LANCE, C.E. “Motivational Bases of Affective Organizational Commitment: A Partial Test of A Integrative Theoretical Model”, Journal of Occupational and Organizational Psychology, 72: 1999, 463
• 11. EREN, Erol. Örgütsel Davranış ve Yönetim Psikolojisi, , Beta Basım Yayım, İstanbul, 2001,s. 241
• 12. FIOL, Marlene, “Managing Culture as a Competitive Resource: An Identity-based View of Sustainable Competitive Advantage”, Journal of Management, Vol. 17, No. 1, 1991 s. 191
• 13. FREEMAN, R., “Job Satisfaction as an Economic Variable” American Economic Review, 68, 1978, s.135
• 14. GAZİOGLU, S., ve TANSEL, A. “Job Satisfaction in Britain: Individual and Job Related Factors”, ERC Working Papers in Economics 03/03, 2002 January
• 15. GEORGE, J.M. ve JONESH, G. M., Organizational Behaviour, Edition Second, an Imprint of Adision Wesley, Longman Inch., USA, 1999, s. 532
• 16. GREENBER, J. G. The Quest for Justice on the Job: Essays and Experiments. Thousand Oaks, CA: Sage Publications.1996, S. 136
• 17. GREENBERG, J. & McCARTY, C. L. “The interpersonal aspects of procedural justice: A new perspective on pay fairness”. Labor Law Journal, 41, 1990, s. 580
• 18. GREENBERG, J. ve LIND, E. A., “The Pursuit Of Organizational Justice: From Conceptualization To İmplication to Application”. 2000,
• 19. In C. L. COOPER & E. A. Locke (Eds.), Industrial and Organizational Psychology: Linking Theory With Practice,. Oxford: Blackwell. 2000, s 72.
• 20. GREENBERG, J., “Organizational Justice: Yesterday, Today and Tomorrow”, Journal of Management, Vol. 16, 1990., s. 399
• 21. HACKETT, R. D., BYCIO, P. ve HAUSDORF, P. A., “Further Assessments of Meyer and Allen’s Three-Component Model Of Organizational Commitment”. Journal of Applied Psychology, 79, 1994, s. 15
• 22. HACKETT, R.D. BYCIO, P. ve HAUSDORF, P.A. “Further Assessments of Meyer and Allen_s (1991) Three-Component Model Of Organizational Commitment. Journal of Applied Psychology, 79, 1994, s. 15
• 23. HACKMAN, J.R., OLDHAM, G.R., Work Redesign, Addison-Wesley Publishing Company Reading, Massachusetts, California. 1980, s. 284
• 24. HAİR, J.F., ROBERT, P.B. ve DAVID, J.O., Marketing Research, International Edition, Irwin McGraw - Hill. 2000, s. 391
• 25. HAMNER, W. C., ve SMITH, F. J. “Work Attitudes as Predictors of Unionization Activity.” Journal of Applied Psychology, Vol. 63, 1978, s. 415;
• 26. HULIN, C.L. ve SMITH, P.C. “Sex differences in Job Satisfaction”. Journal of Applied Psychology, 48 (2), 1964, s.88
• 27. HUNT, J. W., ve SAUL, P.N. ‘The Relationship of Age, Tenure, and Job Satisfaction in Males and Females’ Academy of Management Journal, 18, 1975, s. 690
• 28. HUSELID, M.A., DAY, N.E. “Organizational Commitment, Job Involvement and Turnover: A Substantive and Methodological Analysis”, Journal of Applied Psychology, 76 (3): 1991, 380
• 29. JAROS, S.J., “An Assessment of Meyer&Allen's Three Component Model of Organizational Commitment and Turnover Intentions”, Journal of Vocational Behavior, Volume 51, Number 3, December 1997, s. 319
• 30. KAHRAMAN, Ali ve diğ., Teknik Öğretmenlerde Yaşam Doyumu İş Doyumu ve Mesleki Tükenmişlik Düzeylerinin İncelenmesi, Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi , Yıl 2005, Sayı, 14 , s.1-15
• 31. 20. KWON, W.G., ve BANKS, D.W. “Factors Related To The Organizational And Professional Commitment Of Internal Auditors”. Managerial Auditing Journal, 19 (5): 2004, 606
• 32. LEVENTHAL, G. S., “What Should Be Done With Equity Theory? New Approaches To The Study of Fairness” in Social Relationships in K. J.,
• 33. GERGEN, M. S. GREENBERG, and R. H. WILLIS (Ed.), Social Exchange: Advances in Theory And Research, New York: Plenum, 1980, s. 27
• 34. LOK, P. ve CRAWFORD, J (2004), “The Effecet Of Organizational Culture And Leadership Style On Job Satisfaction And Organizational Commitment. A Cross-National Comparison”. Journal Of Management Development, 23 (4):321
• 35. LUTHANS, F., Organizational Behavior, Newyork: McGraw-Hill, Inc. 1994, s. 114 36. MARCHIORI, D. ve HENKIN, A., “Organizational commitment of Health Profession Faculty: Dimensions, Correlates And Conditions”, Medical Teacher, Vol.26, no.4 2004, s. 353
• 37. MATHIEU, J.E., ve ZAJAC, D.M., “A Review And Meta-Analiysis Of The Antecedents, Correlates And Consequences Of Organizational Commitment”. Psychological Bulletin. 108 (2): 1990, 171
• 38. MELLOR, S. ve BARNES-FARREL, J. ve STANTON, J. M., “Unions as Justice-Promoting Organizations: The Interactive Effect of Ethnicity, Gender, and Perceived Union Effectiveness.” Sex Roles: A Journal of Research, Vol. 40, 1999, s. 33
• 39. MEYER, J.P., ALLEN, N.J., “Testing the "Side Bet Theroy" of Organizational Commitment: Some Methodological Considerations”, Journal of Applied Psychology, 69: 1984), s.372 40. MEYER, John. P., ALLEN, Natalie. J., Commitment in The Workplace: Theory Research And Application. Sage Publicationas, london. 1997. s. 126
• 41. MEYER, J.P., & ALLEN N..J. (1991), “A Three Component Conceptualization Of Organizational Commitment”, Human Resource Management Review, 1 ,ss. 61-89.
• 42. MORGAN, C. T. ve RICHARD, A. K., “Introduction to Psycpology, New York: McGraw-Hill. 1980, s. 35
• 43. MOWDAY, R. T., PORTER, L. W. ve STREERS, R.M., EmployeeOrganization Linkages: The Psychology of Commitment, Absenteeism and Turnovers. New York. Acedemic Press. 1982, s. 47
• 44. MOWDAY, R.T., STEERS, R.M. PORTER, L.W., “The Measurement of Organizational Commitment”, Journal of Vocational Behavior, 14: 1979, s. 224
• 45. MUCHINSKY, P. M.. Psychology Applied To Work: An İntroduction To İndustrial And Organizational Psychology ( 6th ed.). Belmont, CA: Wadsworth/Thomas Learning. 2000, s.277
• 46. OBENG, K., UGBORO, I., “Organizational Commitment Among Public Transit Employees: An Assessment Study”, Journal of The Transportation Research Forum, 57 (2): 2003, 83
• 47. ORGAN, D. W. Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books. 1988, s.47
• 48. PORTER, L., STEERS, R., MOWDAY, R. & BOULIAN, P. (1973), “Organizational Commitment, Job Satisfaction, and Turnover among Psychıatric Technicians”, Journal of Applied Psychology, Vol.59, No 5, ss. 603-609;
• 49. REGO, A., LEITE, R. CARVALHO, T., FREIRE, C. ve VIEIRA, A., “Organizational Commitment: Toward a Different Understanding Of The Ways People Feel Attached To Their Organizations”. Management Research, 2(3), 2004, 201
• 50. REICHERS, A.E. "A Review and Reconceptualization of Organizational Commitment", Academy of Management Review, 10 (3): 1985, 465
• 51. ROBBINS, S., Organizational Behaviour (8th Edition), New Jersey, Prentice Hall International Inc., 1998. s. 43
• 52. RUSBULT, C., FARRELL, D., ROGERS, A. ve MAINOUS, A. “Impact of Exchange Variables on Exit, Voice, Loyalty and Neglect: An Integrative Model of Responses to Declining Job Satisfaction”, Academy of Management Journal, 31: 1988, s. 599
• 53. SCHNEIDER, B. ve SNYDER, R., “Some Relationships Between Job Satisfaction And Organizational Climate”, Journal Of Applied Psychology, 60(3), 1975. s. 318-328.
• 54. SCHRIESHEIM, C. A. “Job Satisfaction, Attitudes Toward Unions, and Voting In a Union Representation Election.” Journal of Applied Psychology, Vol. 63, 1978, s. 548
• 55. SHALLEY, C., GILSON, L. ve BLUM, T., “Matching Creativity Requuırements And The Work Environment: Effects On Satisfaction And Intentions To Leave”, Academy Of Management Journal, Vol.43 Issue 2, Apr, (2000), s. 215
• 56. SHELDON, M.E., “Investments And İnvolvement As Mechanisms Producing Commitment To The Organization” Administrative Science Querterly, 16: 1971, 143
• 57. STEERS, R.M. and PORTER, L. W., Motivation and Work Behavior, New York: McGraw–Hill, 1991, s. 131.
• 58. SULLIVAN, T.G,. Organizational Commitment, Job Satisfaction, And Leadership Behaviours Within Residential Facilities For The Mentally Retarded Dissertation. Abstracts International. Vol. 1982, 43, s. 306
• 59. TYLER, T. R., “What is Procedural Justice?” Law and Society Review, Vol. 22, 1988, s.301.
• 60. WANOUS J. P., POLAND, T.D. PREMACK, S.L. ve DAVIS, K. S. (1992). “The Effect Of Met Expectations On Newcomer Attitudes And Behaviours: A Review Ad Meta-Analysis”. Journal of Applied Psychology. 77, 1992, s. 288
• 61. WIENER, Y. Commitment in organizations: A Normative View. Academy of Management Review, 1982, 7,
• 62. YAZICIOĞLU, Y., ve ERDOĞAN, S., SPSS Uygulamalı Bilimsel Araştırma Yöntemleri, Detay Yayıncılık, Ankara, 2004, s. 53
• 63. ZACCARO, S.J., ve DUBBINS, H., (1989) “Contrasting Group And Organizational Commitment: Evidence For Differences Among MultiLevel Attachments”. Journal of Organizational Behaviour. 10: 1989, s. 267