THE EFFECT OF MOBBING TO ORGANIZATIONAL STRESS AND EMPLOYEE BEHAVIOR: ANTALYA FIELD RESEARCH

Yıl 2018, Cilt: 23 Sayı: 2, 499 - 508, 30.04.2018

Nezihe Tüfekci

Öz

There are many factors that affect working conditions in working life. Mobbing also has a structure that directly affects today's working conditions. It is thought that mobbing has an effect on organiza- tional stress and employee behavior. For this reason, it was aimed to measure the effect of mobbing on organizational stress and employee behavior in this study. In addition to this basic purpose, or- ganizational stress has also been investigated in terms of employee behavior. In the research, Qureshi et al. (2015) tested with 28 items of mobbing, 25 items of organizational stress and 25 items of employee behavior scales were used. The data set of the research was obtained from health work- ers working in a state hospital in Antalya. According to the purpose of the research three hypotheses were proposed and a model was created. The created model was tested by means of LISREL. The tested model are significant results and supported the proposed hypothesis in research. As a result of research, results have been reached that mobbing to affect organizational stress, mobbing affect employee behavior and organizational stress also affect employee behavior.

Anahtar Kelimeler

Mobbing, organizational stress, employee behavior, health sektor

PSİKOLOJİK YILDIRMANIN ÖRGÜTSEL STRESE VE ÇALIŞAN DAVRANIŞINA ETKİSİ: ANTALYA ALAN ARAŞTIRMASI

Öz

Çalışma yaşamında çalışma koşullarını etkileyen birçok faktör bulunmaktadır. Psikolojik yıldırma da günümüz çalışma koşullarını doğrudan etkileyen bir yapıya sahiptir. Psikolojik yıldırmanın örgütsel strese ve çalışan davranışlarına etki ettiği düşünülmektedir. Bu nedenle bu araştırmada psikolojik yıldırmanın örgütsel strese ve çalışan davranışına etkisinin ölçülmesi amaçlanmıştır. Bu temel ama- cın yanında örgütsel stresin de çalışan davranışına etkisi araştırılmıştır. Araştırmada ölçüm aracı olarak Qureshi vd. (2015) tarafından test edilen 28 maddelik psikolojik yıldırma, 25 maddelik örgüt- sel stres ve 25 maddelik çalışan davranışı ölçekleri kullanılmıştır. Araştırmanın veri setini Antalya’da bir devlet hastanesinde görev yapan sağlık çalışanlarından elde edilen veriler oluşturmuştur. Araş- tırmanın amacına göre üç temel hipotez önerilmiş ve bir model oluşturulmuştur. Oluşturulan model LISREL aracılığı ile test edilmiştir. Test edilen model anlamlı sonuç vermiş ve araştırmada önerilen hipotezler desteklenmiştir. Araştırma sonucunda psikolojik yıldırmanın örgütsel stresi etkilediği, psikolojik yıldırmanın çalışan davranışını etkilediği, örgütsel stresin de çalışan davranışını etkilediği sonucuna ulaşılmıştır.

Anahtar Kelimeler

Psikolojik yıldırma, örgütsel stres, çalışan davranışı, sağlık sektörü

Kaynakça

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