Building Trust Bridges: Mediating Role of Trust in Social Undermining's Impact on Job Crafting in Blue- and White-Collar Workforces

Year 2023, , 26 - 45, 25.10.2023

Gamze Güner Kibaroğlu , Burcu Tosun

https://doi.org/10.54733/smar.1344718

Abstract

This study aims to examine the impact of social undermining on job crafting, which is considered indispensable for the survival of organizations within dynamic and changing environmental conditions, and to investigate the role of organizational trust in this effect. Moreover, the investigation delves into potential differentials in the influence of these factors upon blue- and white-collar personnel. Empirical data were collected from a cohort of 416 individuals encompassing blue and white-collar designations, employed across the upper echelon of Turkey's civil aviation sector, comprised of the country's top five companies. The dataset underwent scrutiny through the utilization of Smart PLS 4 and IBM SPSS 26 for analytical purposes. The results discern that organizational trust assumes a mediational role in the relationship between social undermining and job crafting. The mediation effect displays a partial manifestation among blue-collar staff, while a complete mediation effect manifests among their white-collar counterparts. Beyond its primary findings, this study augments scholarly understanding of the repercussions stemming from negative and deviant conduct in relation to job crafting and organizational trust. Moreover, it enriches the existing literature concerning the influence of social undermining on job crafting and organizational trust within the realms of blue- and white-collar employees.

Keywords

job crafting, organizational trust, social undermining

Güven Köprüleri Kurmak: Mavi ve Beyaz Yakalı İşgücünde Sosyal Zayıflatmanın İş Biçimlendirme Üzerindeki Etkisinde Güvenin Aracılık Etkisi

Abstract

Bu çalışma, dinamik ve değişken çevresel koşullar içinde organizasyonların hayatta kalması için vazgeçilmez olarak kabul edilen iş biçimlendirme üzerindeki sosyal zayıflatmanın etkisini ve bu etkide örgütsel güvenin rolünü incelemeyi amaçlamaktadır. Ayrıca, çalışma bu etkileşimlerin mavi ve beyaz yakalı personel üzerindeki etkilerinde potansiyel farklılıklara odaklanmaktadır. Ampirik veriler, Türkiye sivil havacılık sektörünün en üst düzeyinde yer alan beş şirketin toplam 416 mavi ve beyaz yakalı çalışanından toplanmıştır. Veri seti Smart PLS 4 ve IBM SPSS 26 kullanılarak analiz edilmiştir. Elde edilen sonuçlar, örgütsel güvenin, sosyal zayıflatma ile iş biçimlendirme arasındaki ilişkide aracılık rolü üstlendiğini sergilemektedir. Aracılık etkisi mavi yakalı personel arasında kısmi, beyaz yakalı çalışanlar arasında ise tam aracılık etkisi göstermektedir. Temel bulgularının ötesinde, bu çalışma iş biçimlendirmeye ve örgütsel güvene dair olumsuz ve sapkın davranışların yol açtığı sonuçların anlaşılmasında bilimsel bir bakış açısı sunmaktadır. Ayrıca, iş biçimlendirmeye ve örgütsel güvene sosyal zayıflatmanın etkisini mavi ve beyaz yakalı çalışanlar çerçevesinde ele alarak mevcut literature katkıda bulunmaktadır.

Keywords

iş biçimlendirme, örgütsel güven, sosyal zayıflatma

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