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AN INVESTIGATION TO FIND OUT COMPLAINING BEHAVIOR AND COMPLAINING ATTITUDES OF HOTEL GUESTS

Year 2011, Volume: 8 Issue: 1, - , 01.03.2011

Mehmet Oğuzhan İlban

Abstract

Keywords

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OTEL MÜŞTERİLERİNİN ŞİKAYET DAVRANIŞLARI VE TUTUMLARINI BELİRLEMEYE YÖNELİK BİR ARAŞTIRMA

Year 2011, Volume: 8 Issue: 1, - , 01.03.2011

Mehmet Oğuzhan İlban

Abstract

Keywords

-

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Primary Language Turkish
Journal Section Articles
Authors

Mehmet Oğuzhan İlban This is me

Publication Date March 1, 2011
Published in Issue Year 2011 Volume: 8 Issue: 1

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APA İlban, M. O. (2011). OTEL MÜŞTERİLERİNİN ŞİKAYET DAVRANIŞLARI VE TUTUMLARINI BELİRLEMEYE YÖNELİK BİR ARAŞTIRMA. Seyahat Ve Otel İşletmeciliği Dergisi, 8(1).

Seyahat ve Otel İşletmeciliği (Journal of Travel Business) is licensed under a Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0).

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