STUDENT SATISFACTION IN THE CONTEXT OF A POSTGRADUATE PROGRAMME OF THE HELLENIC OPEN UNIVERSITY

Elina Anagnostopoulou; Ilias Mavroıdıs; Yiannis Gıossos; Maria Koutsouba

doi:10.17718/tojde.52944

EN

STUDENT SATISFACTION IN THE CONTEXT OF A POSTGRADUATE PROGRAMME OF THE HELLENIC OPEN UNIVERSITY

Abstract

The aim of this study is to empirically examine the correlation between student
satisfaction from their studies and three important distance learning factors in a blended
distance education environment, namely the student-tutor interaction, the performance
of the tutor and the course evaluation by the students. The study involved 81
postgraduate students from a modular course of the School of Humanities of the Hellenic
Open University (HOU). A questionnaire of 35 closed type questions was used. The
majority of the students were satisfied from their studies, from the tutor’s performance
and from the communication and interaction with their tutor, while they also provided a
positive overall course evaluation. Regarding the course evaluation, they would like the
course programme to be better formulated and more clearly communicated. The data
analysis yielded a significant, positive correlation between the satisfaction of the students
from their studies and all three examined factors. Finally, there was a statistically
significant difference on student satisfaction levels among different age groups, a
statistically significant difference regarding the number of course modules attended in
relation to the evaluation of the tutor's performance and a statistically significant
difference regarding the number of Counseling Group Sessions (CGS) attended in relation
to student satisfaction.

Keywords

Blended distance education, student satisfaction, tutor performance, communication, interaction, course evaluation

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Details

Primary Language

English

Subjects

-

Journal Section

-

Authors

Elina Anagnostopoulou This is me

Ilias Mavroıdıs This is me

Yiannis Gıossos This is me

Maria Koutsouba This is me

Publication Date

April 3, 2015

Submission Date

April 3, 2015

Acceptance Date

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Published in Issue

Year 2015 Volume: 16 Number: 2

DOI

https://doi.org/10.17718/tojde.52944

IZ

https://izlik.org/JA67NB27KS

APA

Anagnostopoulou, E., Mavroıdıs, I., Gıossos, Y., & Koutsouba, M. (2015). STUDENT SATISFACTION IN THE CONTEXT OF A POSTGRADUATE PROGRAMME OF THE HELLENIC OPEN UNIVERSITY. Turkish Online Journal of Distance Education, 16(2), 40-55. https://doi.org/10.17718/tojde.52944

AMA

1.Anagnostopoulou E, Mavroıdıs I, Gıossos Y, Koutsouba M. STUDENT SATISFACTION IN THE CONTEXT OF A POSTGRADUATE PROGRAMME OF THE HELLENIC OPEN UNIVERSITY. TOJDE. 2015;16(2):40-55. doi:10.17718/tojde.52944

Chicago

Anagnostopoulou, Elina, Ilias Mavroıdıs, Yiannis Gıossos, and Maria Koutsouba. 2015. “STUDENT SATISFACTION IN THE CONTEXT OF A POSTGRADUATE PROGRAMME OF THE HELLENIC OPEN UNIVERSITY”. Turkish Online Journal of Distance Education 16 (2): 40-55. https://doi.org/10.17718/tojde.52944.

EndNote

Anagnostopoulou E, Mavroıdıs I, Gıossos Y, Koutsouba M (April 1, 2015) STUDENT SATISFACTION IN THE CONTEXT OF A POSTGRADUATE PROGRAMME OF THE HELLENIC OPEN UNIVERSITY. Turkish Online Journal of Distance Education 16 2 40–55.

IEEE

[1]E. Anagnostopoulou, I. Mavroıdıs, Y. Gıossos, and M. Koutsouba, “STUDENT SATISFACTION IN THE CONTEXT OF A POSTGRADUATE PROGRAMME OF THE HELLENIC OPEN UNIVERSITY”, TOJDE, vol. 16, no. 2, pp. 40–55, Apr. 2015, doi: 10.17718/tojde.52944.

ISNAD

Anagnostopoulou, Elina - Mavroıdıs, Ilias - Gıossos, Yiannis - Koutsouba, Maria. “STUDENT SATISFACTION IN THE CONTEXT OF A POSTGRADUATE PROGRAMME OF THE HELLENIC OPEN UNIVERSITY”. Turkish Online Journal of Distance Education 16/2 (April 1, 2015): 40-55. https://doi.org/10.17718/tojde.52944.

JAMA

1.Anagnostopoulou E, Mavroıdıs I, Gıossos Y, Koutsouba M. STUDENT SATISFACTION IN THE CONTEXT OF A POSTGRADUATE PROGRAMME OF THE HELLENIC OPEN UNIVERSITY. TOJDE. 2015;16:40–55.

MLA

Anagnostopoulou, Elina, et al. “STUDENT SATISFACTION IN THE CONTEXT OF A POSTGRADUATE PROGRAMME OF THE HELLENIC OPEN UNIVERSITY”. Turkish Online Journal of Distance Education, vol. 16, no. 2, Apr. 2015, pp. 40-55, doi:10.17718/tojde.52944.

Vancouver

1.Elina Anagnostopoulou, Ilias Mavroıdıs, Yiannis Gıossos, Maria Koutsouba. STUDENT SATISFACTION IN THE CONTEXT OF A POSTGRADUATE PROGRAMME OF THE HELLENIC OPEN UNIVERSITY. TOJDE. 2015 Apr. 1;16(2):40-55. doi:10.17718/tojde.52944

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STUDENT SATISFACTION IN THE CONTEXT OF A POSTGRADUATE PROGRAMME OF THE HELLENIC OPEN UNIVERSITY

STUDENT SATISFACTION IN THE CONTEXT OF A POSTGRADUATE PROGRAMME OF THE HELLENIC OPEN UNIVERSITY

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