Year 2021, Volume 22 , Issue 2, Pages 1 - 25 2021-04-01

ADDRESSING LEARNER CULTURAL DIVERSITY IN MOOC DESIGN AND DELIVERY: STRATEGIES AND PRACTICES OF EXPERTS

Meina ZHU [1] , Najia SABIR [2] , Curtis J. BONK [3] , Annisa SARI [4] , Shuya XU [5] , Minkyoung KIM [6]


This mixed-methods study investigates the design and instructional practices of massive open online courses (MOOCs) instructors within the learning environment to address the cultural diversity and learner personalization needs. Leveraging a grounded theory approach, the researchers analyzed two rounds of email interviews (n1= 25; n2=19) with MOOC and open education leaders about cultural sensitivity and personalization in MOOCs. Those interviews led to the formation of a 30-item online questionnaire completed by 152 MOOC instructors. While many of the MOOC instructors within the sample did not fully grasp the complex issues of cultural diversity, most made attempts to modify their instructional practices to accommodate cultural variances. To address cultural and linguistic differences, instructors added subtitles to video content and offered transcripts for video or audio content. Additionally, instructors were careful with language use and hand gestures, used simplified language, slowed their pace of speech, made the course content easy to navigate, limited text by leveraging (multi)media, and encouraged learners to translate and localize content for their peers. Furthermore, many instructors favored collaborative, small group learning; however, instructors could not agree on best practices to establish these groups. Implications and future directions for MOOC instructors and instructional designers are offered.
MOOCs,, open education, instructional practices, cultural sensitivity, cultural diversity, MOOC Instructors
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Primary Language en
Subjects Social
Journal Section Articles
Authors

Author: Meina ZHU (Primary Author)
Institution: Learning Design and Technology, Wayne State University Detroit, USA
Country: United States


Author: Najia SABIR
Institution: Instructional Systems Technology Department, Indiana University Bloomington, USA
Country: United States


Author: Curtis J. BONK
Institution: Instructional Systems Technology Department, Indiana University Bloomington, USA
Country: United States


Author: Annisa SARI
Institution: Accounting Education Department, Yogyakarta State University Yogyakarta, INDONESIA
Country: Indonesia


Author: Shuya XU
Institution: TechSoup Learning, TechSoup San Francisco, USA
Country: United States


Author: Minkyoung KIM
Institution: Instructional Design and Technology, University of West Florida Pensacola, USA
Country: United States


Dates

Application Date : September 7, 2020
Acceptance Date : April 19, 2021
Publication Date : April 1, 2021

APA Zhu, M , Sabır, N , Bonk, C , Sarı, A , Xu, S , Kım, M . (2021). ADDRESSING LEARNER CULTURAL DIVERSITY IN MOOC DESIGN AND DELIVERY: STRATEGIES AND PRACTICES OF EXPERTS . Turkish Online Journal of Distance Education , 22 (2) , 1-25 . DOI: 10.17718/tojde.906468