The dominant
excellence frameworks suggest that the attitudes of the stakeholders,
especially the employees towards the organization are one of the fundamental
indicators of excellence in the workplace. The current study propounds a
three-dimensional structure of internal corporate governance (ICG) and examines
the effects of ICG dimensions on work engagement, job satisfaction, and
organizational commitment through the hypotheses. Confirmatory factor analyses are
conducted for validating the theoretical constructs on the self-reported data
that is from 224 hotel-employees. To examine the effects of ICG on hotel
employees, five multiple regression models are developed. The results reveal
that the effects of ICG on work-related attitudes are significant. Three ICG
dimensions have joint effects on the organizational commitment of hotel
employees. Responsibility and transparency of ICG jointly predict the vigor and
dedication. The fairness of ICG predicts the absorption dimension of work
engagement. Fairness and responsibility have joint significant effects on the
job satisfaction of the hotel employees. The results provide implications for
researchers and senior managers
Primary Language | English |
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Subjects | Tourism (Other) |
Journal Section | Articles |
Authors | |
Publication Date | December 22, 2020 |
Submission Date | November 20, 2019 |
Acceptance Date | October 8, 2020 |
Published in Issue | Year 2020 Volume: 7 Issue: 2 |