Murat Nazlı profile image
Murat Nazlı Yasar Üniversitesi
Publication 9 Review 2 CrossRef Cited 21 TR Dizin Cited 6
9 Publication
2 Review
21 CrossRef Cited
6 TR Dizin Cited

Institution

Yasar Üniversitesi

Popular Publications

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Customer Representatives’ Competence of Call Center Employees: An Exploratory Study
DOI: 10.31822/jomat.671224
CITED 1 FAVORITE 1 TOTAL DOWNLOAD COUNT 1346

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Differences in Innovation Management Perspectives of Innovative Firms: A Case Study in İzmir
Authors: Murat Nazlı , E. Evla Kesici, Gönenç Dalgıç Turhan, Hande Arbak
DOI: 10.18354/esam.333826
FAVORITE 0 TOTAL DOWNLOAD COUNT 2779

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THE STRATEGIC IMPORTANCE OF E-COMPLAINTS ABOUT THE HEALTH SERVICES OF THE HOSPITALS
DOI: 10.22139/jobs.759450
CITED 4 FAVORITE 0 TOTAL DOWNLOAD COUNT 1562

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1562

Customer Representatives’ Competence of Call Center Employees: An Exploratory Study
DOI: 10.31822/jomat.671224
CITED 1 FAVORITE 1 TOTAL DOWNLOAD COUNT 1346

1

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1346

8

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2573

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3473