Algılanan Yönetici ve Çalışma Arkadaşı Desteğinin Yenilikçi İş Davranışına Etkisi: Otel Çalışanları Örneği

Year 2024, Volume: 11 Issue: 2, 137 - 151, 26.12.2024

Mehmet Ali Canbolat , Pınar Yeşilçimen

Abstract

Otel çalışanlarının algılanan yönetici ve çalışma arkadaşı desteğinin yenilikçi iş davranışına etkisinin test edildiği araştırma, Antalya’daki 5 yıldızlı otellerde 388 katılımcı ile yürütülmüştür. Nicel desende olan araştırmada anket tekniğinden yararlanılmıştır. Elde edilen veriler frekans, güvenilirlik ve korelasyon analizlerine tabi tutulduktan sonra hipotez testleri için örtük değişkenli yapısal model analizinden yararlanılmıştır. Analizler sonucunda ilk olarak algılanan yönetici desteği ile algılanan çalışma arkadaşı desteği ve yenilikçi iş davranışı arasında pozitif yönlü güçlü bir ilişki tespit edilmiştir. Aynı zamanda algılanan çalışma arkadaşı desteği ile yenilikçi iş davranışı arasında da pozitif yönlü güçlü bir ilişkinin varlığı söz konusudur. Hipotez testleri sonucunda ise algılanan yönetici desteğinin yenilikçi iş davranışına pozitif yönde etki ettiği tespit edilmiştir. Bu durumda araştırmanın H1 hipotezi kabul edilmiştir. Araştırmanın ikinci hipotezi olan algılanan yönetici desteğinin yenilikçi iş davranışına etkisi test edildiğinde pozitif yönlü bir etkinin varlığı tespit edilmiştir. Bu durumda araştırmanın H2 hipotezi kabul edilmiştir. Ancak algılanan yönetici desteği algılanan çalışma arkadaşı desteğinden daha anlamlı bir etkiye sahiptir. Sonuç olarak 5 yıldızlı konaklama işletmeleri açısından algılanan yönetici ve arkadaş desteğinin yenilikçi iş davranışına etki ettiği söylenebilir.

Keywords

Algılanan yönetici desteği, Algılanan çalışma arkadaşı desteği, Yenilikçi iş davranışı

Ethical Statement

Bu çalışma için Karamanoğlu Mehmetbey Üniversitesi Sosyal ve Beşeri Bilimler Bilimsel Araştırma ve Yayın Etiği Kurulu’ndan 23.01.2024 E.174945 tarih ve sayısı ile “Etik Kurul Onay” alınmıştır.

Supporting Institution

Bu çalışmanın hazırlanması süre since herhangi bir bireyden ya da kurumdan ayni ya da nakdi bir yardım/destek alınmamıştır.

The Effect of Perceived Supervisor and Coworker Support on Innovative Work Behaviour: The Sample of Hotel Employees

Abstract

The research testing the effect of hotel employees’ perceived supervisor and coworker support on innovative work behavior was conducted with 388 participants in 5-star hotels in Antalya. Questionnaire technique was utilized in the quantitative research. After the data obtained were subjected to frequency, reliability and correlation analyses, latent variable structural model analysis was used for hypothesis testing. As a result of the analyses, firstly, a strong positive relationship was found between perceived supervisor support, perceived coworker support and innovative work behavior. There is also a strong positive relationship between perceived coworker support and innovative work behavior. As a result of the hypothesis tests, it was determined that perceived supervisor support has a positive effect on innovative work behavior. In this case, H1 hypothesis of the research is accepted. When the second hypothesis of the study, the effect of perceived supervisor support on innovative work behavior, was tested, the existence of a positive effect was determined. In this case, H2 hypothesis of the research is accepted. However, perceived supervisor support has a greater effect than perceived coworker support. As a result, it can be said that perceived supervisor and coworker support have an effect on innovative work behavior in terms of 5-star accommodation establishments.

Keywords

Perceived supervisor support, Perceived coworker support, Innovative work behaviour

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