EVALUATION OF SECURITY RISKS ENCOUNTERED BY SOCIAL WORKERS WORKING IN THE FIELD OF MEDICAL SOCIAL WORK

Öz

The aim of the study is to examine the views of medical social workers about the safety risks that they encounter in their working hours and private lives, including stress factors and work accident elements. In-depth interviews were conducted with 20 social workers who are members of the Ankara Branch of the Association of Social Workers, using the semi-structured interview form prepared by the researchers and prepared in a qualitative design. Participants were selected by purposive sampling. The data were analyzed by thematic analysis method. It was determined that the medical social workers participating in the study faced client and institution-based risks rather than instrumental and environmental risks. The risks in question occur in the form of verbal and emotional violence, threat of violence, threat of legal sanction, which do not have life-threatening consequences. In addition, they may encounter aggressive clients in unpredictable areas, and they do not feel safe in these situations; It has been observed that the perceived security risk can vary according to the socio-economic level of the clients as well as their age and gender. Participants need technological tracking devices and deterrent penalties in order to reduce the security risk in their work areas, and they report the risks to the management unit even if they think that it will not reduce the security risks.

Anahtar Kelimeler

• Medical Social Work
• Occupational Safety
• Occupational Accident
• Occupational Health

TIBBİ SOSYAL HİZMET ALANINDA ÇALIŞAN SOSYAL HİZMET UZMANLARININ KARŞILAŞTIKLARI GÜVENLİK RİSKLERİNİN DEĞERLENDİRİLMESİ

Öz

Çalışmanın amacı tıbbi sosyal hizmet uzmanlarının iş kaynaklı olarak mesailerinde ve özel yaşamlarında karşılaştıkları, stres faktörleri ve iş kazası unsurlarını içeren güvenlik risklerine ilişkin görüşlerinin incelenmesidir. Çalışma nitel desende hazırlanmış ve araştırmacılar tarafından oluşturulan yarı-yapılandırılmış görüşme formu kullanılarak Sosyal Hizmet Uzmanları Derneği Ankara Şubesi’ne üye 20 sosyal hizmet uzmanıyla derinlemesine görüşmeler gerçekleştirilmiştir. Katılımcılar amaçlı örnekleme ile seçilmiştir. Veriler tematik analiz yöntemi ile analiz edilmiştir. Çalışmaya katılan tıbbi sosyal hizmet uzmanlarının araçsal ve çevresel risklerden ziyade müracaatçı ve kurum kaynaklı risklerle karşılaştıkları belirlenmiştir. Bu riskler görece hayati sonuçlar doğurmayan sözlü ve duygusal şiddet, şiddet tehdidi, yasal yaptırım tehdidi şeklinde meydana gelmektedir. Ayrıca öngörülemeyen alanlarda agresif müracaatçılarla karşılaşabildikleri, bu durumlarda kendilerini güvende hissetmedikleri; kendi yaşlarının ve cinsiyetlerinin yanında müracaatçılarının sosyo-ekonomik seviyesine göre hissedilen güvenlik riskinin değişebildiği görülmüştür. Katılımcılar çalışma alanlarında güvenlik riskinin azaltılması için teknolojik takip cihazlarına ve caydırıcı cezalara ihtiyaç duymakta ve güvenlik risklerini azaltmayacağını düşünseler de riskleri yönetim birimine raporlamaktadırlar.

Anahtar Kelimeler

• Tıbbi Sosyal Hizmet
• İş Güvenliği
• İş Kazası
• İş Sağlığı

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