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Performans Beklentileri ile İşe Bağlılık Arasındaki İlişki: Öz-Yeterlilik ve İş Güvencesizliğinin Rolleri

Year 2025, Volume: 9 Issue: 2, 614 - 633
https://doi.org/10.29216/ueip.1681062

Abstract

Bu çalışmada, yöneticilerin yüksek performans beklentilerinin çalışanların öz yeterlilik algıları üzerinden işe bağlılıklarını nasıl şekillendirdiği ve bu etkileşimde iş güvencesizliğinin düzenleyici rolü incelenmektedir. Çalışma kapsamında, kolayda örnekleme yöntemiyle çevrim içi anket uygulanarak Trabzon’daki özel sektörde çalışan öğretmenler ve satış elemanlarından oluşan iki farklı meslek grubundan 2024 yılının Ocak-Mart aylarında veriler toplanmış ve toplam 670 kişilik bir örneklem incelenmiştir. Toplanan veriler doğrultusunda, öz yeterliliğin aracılık rolünü analiz etmek için Hayes Process Model 4, iş güvencesizliğinin düzenleyici rolünü incelemek içinse Hayes Process Model 7 kullanılmıştır. Sonuçlar, yöneticilerin yüksek performans beklentilerinin çalışanların işe bağlılığıyla pozitif bir ilişki içinde olduğunu, bu ilişkide öz yeterliliğin aracı bir rol oynadığını ve iş güvencesizliğinin de bu etkiyi düzenleyici bir unsur olarak etkilediğini göstermiştir. Öz yeterliliğin işe bağlılık üzerindeki aracılık etkisinin öğretmenlerde %14.7, satış elemanlarında ise %47.6 olması, bu ilişkinin meslek gruplarına göre anlamlı farklılık gösterdiğini ortaya koyan önemli bir bulgudur.

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Linking Performance Expectations to Work Engagement: Roles of Self-Efficacy and Job Insecurity

Year 2025, Volume: 9 Issue: 2, 614 - 633
https://doi.org/10.29216/ueip.1681062

Abstract

This study examines how managers' high performance expectations influence employees' work engagement through their self-efficacy perceptions, and explores the moderating role of job insecurity in this relationship. Within the scope of the study, data were collected between January and March 2024 from two distinct occupational groups private-sector teachers and sales representatives in Trabzon, through an online questionnaire administered using convenience sampling. A total sample of 670 participants was analyzed. Based on the collected data, Hayes Process Model 4 was used to analyze the mediating role of self-efficacy, while Hayes Process Model 7 was employed to examine the moderating role of job insecurity. The results indicated that managers' high performance expectations are positively associated with employees' work engagement, with self-efficacy serving as a mediating variable and job insecurity acting as a moderator in this relationship. The mediating effect of self-efficacy on job engagement was 14.7% for teachers and 47.6% for sales representatives, indicating a meaningful difference across occupational groups.

Ethical Statement

This study was approved by the Scientific Research and Publication Ethics Committee of Gümüşhane University, under the resolution numbered 2022/6, dated October 26, 2022.

References

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  • Balducci, C., Fraccaroli, F., ve Schaufeli, W. B. (2010). Psychometric Properties of The Italian Version of The Utrecht Work Engagement Scale (UWES-9). European Journal of Psychological Assessment. https://doi.org/10.1027/1015-5759/a000020
  • Beltran-Martin, I., Guinot-Reinders, J. ve Rodríguez-Sánchez, A. M. (2023). Employee Psychological Conditions as Mediators of The Relationship between Human Resource Management and Employee Work Engagement. The International Journal of Human Resource Management, 34(11), 2331-2365. https://doi.org/10.1080/09585192.2022.2078990
  • Bentler, P. M. (1990). Fit Indexes, Lagrange Multipliers, Constraint Changes and Incomplete Data in Structural Models. Multivariate Behavioral Research, 25(2), 163-172. https://doi.org/10.1207/s15327906mbr2502_3
  • Berlew, D. E. ve Hall, D. T. (1966). The Socialization of Managers: Effects of Expectations on Performance. Administrative Science Quarterly, 207-223. https://doi.org/10.2307/2391245
  • Boyd, R. ve MacNeill, N. (2020). How Teachers' Self-fulfilling Prophecies, Known as The Pygmalion Effect, influence students' success. Education Today, 24.
  • Brislin, R. W. (1970). Back-Translation for Cross-Cultural Research. Journal of Cross-cultural Psychology, 1(3), 185-216. https://doi.org/10.1177/135910457000100301
  • Byrne, B. M. (2010). Structural Equation Modeling with AMOS: Basic Concepts, Applications and Programming (2nd ed.). New York: Routledge Academic. https://doi.org/10.4324/9780203805534
  • Chen, G., Gully, S. M. ve Eden, D. (2004). General Self‐Efficacy and Self‐Esteem: Toward Theoretical and Empirical Distinction between Correlated Self‐Evaluations. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 25(3), 375-395. https://doi.org/10.1002/job.251
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  • Cumming, J. ve Hall, C. (2004). The Relationship between Goal Orientation and Self‐Efficacy for Exercise. Journal of Applied Social Psychology, 34(4), 747-763. https://doi.org/10.1111/j.1559-1816.2004.tb02514.x
  • De Spiegelaere, S., Van Gyes, G., De Witte, H., Niesen, W. ve Van Hootegem, G. (2014). On The Relation of Job Insecurity, Job Autonomy, Innovative Work Behaviour and The Mediating Effect of Work Engagement. Creativity and Innovation Management, 23(3), 318-330. https://doi.org/10.1111/caim.12079
  • De Witte, H., De Cuyper, N., Handaja, Y., Sverke, M., Naswall, K. ve Hellgren, J. (2010). Associations Between Quantitative and Qualitative Job Insecurity and Well-being: A Test in Belgian Banks. International Studies of Management and Organization, 40(1), 40-56. https://doi.org/10.2753/IMO0020-8825400103
  • Eden, D. (1988). Pygmalion, Goal Setting and Expectancy: Compatible Ways to Boost Productivity. Academy of Management Review, 13(4), 639-652. https://doi.org/10.5465/AMR.1988.4307530
  • Eden, D. (1992). Leadership and Expectations: Pygmalion Effects and Other Self-Fulfilling Prophecies in Organizations. The Leadership Quarterly, 3(4), 271-305. https://doi.org/10.1016/1048-9843(92)90018-B
  • Fornell, C. ve Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104
  • Fortes Tondello, G., Premsukh, H. ve Nacke, L. (2018). A Theory of Gamification Principles Through Goal-setting Theory. Hawaii International Conference on System Sciences. https://doi.org/10.24251/HICSS.2018.140
  • Fu, F. Q., Richards, K. A. ve Jones, E. (2009). The Motivation Hub: Effects of Goal Setting and Self-efficacy on Effort and New Product Sales. Journal of Personal Selling and Sales Management, 29(3), 277-292. https://psycnet.apa.org/doi/10.2753/PSS0885-3134290305
  • Halbesleben, J. R., Neveu, J. P., Paustian-Underdahl, S. C. ve Westman, M. (2014). Getting to the “COR” Understanding The Role of Resources in Conservation of Resources Theory. Journal of Management, 40(5), 1334-1364. http://dx.doi.org/10.1177/0149206314527130
  • Harrison, J., Bosse, D. ve Phillips, R. (2010). Managing for Stakeholders, Stakeholder Utility Functions and Competitive Advantage. Strategic Management Journal, 31(1), 58-74. https://doi.org/10.1002/smj.801
  • Hayes, A. F. (2017). Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-based Approach. Guilford Publications.
  • Heslin, P. A. ve Klehe, U. C. (2006).Self-efficacy. Encyclopedia Of Industrial/Organizational Psychology, SG Rogelberg, ed, 2, 705-708. http://ssrn.com/abstract=1150858
  • Hobfoll, S. E. (1989). Conservation of Resources: A New Attempt at Conceptualizing Stress. American Psychologist, 44(3), 513. https://doi.org/10.1037/0003-066X.44.3.513
  • Hooper, D., Coughlan, J. ve Mullen, M. (2008, September). Evaluating Model Fit: A Synthesis of The Structural Equation Modelling Literature. In 7th European Conference on Research Methodology for Business and Management Studies (Vol. 2008, pp. 195-200). https://doi.org/10.21427/D7CF7R
  • Jacobsen, C. B. ve Andersen, L. B. (2019). High Performance Expectations: Concept and Causes. International Journal of Public Administration, 42(2), 108-118. https://doi.org/10.1080/01900692.2017.1405443
  • Jahan, F. ve Mehrafzoon, D. (2019). Effectiveness of Pygmalion Effect-based Education of Teachers on The Students’ Self-efficacy and Academic Engagement. Iranian Journal of Learning and Memory, 1(4), 17-22. https://doi.org/10.22034/iepa.2019.89167
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There are 73 citations in total.

Details

Primary Language English
Subjects Business Administration, Human Resources and Industrial Relations (Other)
Journal Section RESEARCH ARTICLES
Authors

Selma Tiryaki 0000-0003-1052-4038

Orkun Demirbağ 0000-0001-9889-3406

Publication Date September 26, 2025
Submission Date April 24, 2025
Acceptance Date June 4, 2025
Published in Issue Year 2025 Volume: 9 Issue: 2

Cite

APA Tiryaki, S., & Demirbağ, O. (n.d.). Linking Performance Expectations to Work Engagement: Roles of Self-Efficacy and Job Insecurity. Uluslararası Ekonomi İşletme Ve Politika Dergisi, 9(2), 614-633. https://doi.org/10.29216/ueip.1681062

Recep Tayyip Erdogan University
Faculty of Economics and Administrative Sciences
Department of Economics
RIZE / TÜRKİYE