Aşırı Rol Yükünün İş Tatminine Etkisinde İş Stresinin Aracı Rolü: Kamuda ve Özel Sektörde Çalışan Öğretmenler Üzerine Bir Uygulama
Year 2024,
, 491 - 508, 15.10.2024
Kasım Kağan Özlok
,
Süleyman Safa Kefci
Abstract
Bu çalışmanın amacı aşırı rol yükünün iş tatmini üzerine etkisinde iş stresinin aracı rolünün araştırılmasıdır. Bu araştırmanın yapılabilmesi için Türkiye’nin çeşitli illerinde görev yapan 508 öğretmene anket uygulanmıştır. Ankete kamu ve özel sektörde çalışan öğretmenler katılmıştır. Araştırmada elde edilen veriler SPSS 24 ve Process Makro (4.2) programları aracılığıyla analize tabi tutulmuştur. Çalışmada yer alan hipotezler İş Talepleri ve Kaynakları Teorisine dayanılarak geliştirilmiştir. Verilerin analizi sonucunda aşırı rol yükünün iş stresi üzerindeki etkisinin pozitif ve anlamlı, iş tatmini üzerindeki etkisinin negatif ve anlamsız olduğu; iş stresinin ise iş tatmini üzerinde negatif ve anlamlı etkisinin olduğu sonucuna ulaşılmıştır. Aşırı rol yükünün iş tatmini üzerine etkisinde iş stresinin tam aracı etkiye sahip olduğu tespit edilmiştir. Bu sonuçlar, eğitim politikası yapıcılarının ve eğitim sektöründe görev alan yöneticilerin, öğretmenlerin verimliliklerini ve iş tatminlerini artırmalarına, iş streslerini ise azaltmalarına imkân sağlayacak politikalar üretmeleri gerekliliğini ortaya koymaktadır.
References
- Alam, M. A. (2016). Techno-Stress and Productivity: Survey Evidence From the Aviation Industry. Journal of Air Transport Management, 50 (1), 62-70.
- AbuAlRub, R. F. (2004). Job Stress, Job Performance, and Social Support Among Hospital Nurses. Journal of Nursing Scholarship, 36(1), 73-78.
- Adamopoulos, I. P. ve Syrou, N. F. (2022). Associations and Correlations of Job Stress, Job Satisfaction and Burn Out in Public Health Sector. European Journal of Environment and Public Health, 6(2), em0113.
- Alghamdi, N. G. (2017). Role Overload and Job Stress Among the Female University Teachers-Saudi Context. European Online Journal of Natural and Social Sciences, 6(2), 288.
- Baron, R. M. ve Kenny, D. A. (1986). The Moderator–Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations. Journal of Personality and Social Psychology, 51(6), 1173.
- Bolino, M. C. ve Turnley, W. H. (2005). The Personal Costs of Citizenship Behavior: The Relationship Between Individual Initiative and Role Overload, Job Stress, And Work-Family Conflict. Journal of Applied Psychology, 90(4), 740.
- Colquitt, J. A. ve Zapata-Phelan, C. P. (2007). Trends in Theory Building and Theory Testing: A Five-Decade Study of The Academy of Management Journal. Academy of Management Journal, 50(6), 1281-1303.
- Demerouti, E., Bakker, A. B., Nachreiner, F. ve Schaufeli, W. B. (2001). The Job Demands-Resources Model of Burnout. Journal of Applied Psychology, 86(3), 499.
- Doğan, E. ve Özer, E. K. (2021). Duygusal Emeğin İş Tatmini Üzerindeki Etkisi: Sosyal Hizmet Çalışanları Üzerine Bir Araştırma. Abant Sosyal Bilimler Dergisi, 21(3), 773-795.
- Efeoğlu, İ. E. (2006). İş-Aile Yaşam Çatışmasının İş Stresi, İş Doyumu ve Örgütsel Bağlılık Üzerindeki Etkileri: İlaç Sektöründe Bir Araştırma. Yayımlanmamış Doktora Tezi. Adana: Çukurova Üniversitesi, Sosyal Bilimler Enstitüsü.
- Erol, G. ve Boylu, Y. (2016). Aşırı Rol Yükü: Neden-Sonuç Bağlamında Kuramsal Bir Değerlendirme. İşletme Araştırmaları Dergisi, 8(3), 154-169.
- Fornell, C. ve Larcker, D. F. (1981). Evaluating Structural Equation Models With Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50.
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- Gürbüz, S. (2021). Amos ile Yapısal Eşitlik Modellemesi, Ankara: Seçkin Yayıncılık.
- Hair, J. F., Black, W. C., Babin, B. J. ve Anderson, R. E. (2014). Multivariate Data Analysis. Pearson New International Edition. USA: Pearson.
- House, R.J. ve J.R.Rizzo (1972), “Role Conflict and Ambiguity as Critical Variables in Model of Organizational Behavior”. Organizational Behavior and Human Performance, 7, 467–505.
- Imoisili, O.A. (1985). Task Complexity, Budget Style of Evaluating Performance and Managerial Stress: An Empirical Investigation. Ph.D. Dissertati on. University of Pittsburgh.
- İslamoğlu, H. ve Alnıaçık, Ü. (2019). Sosyal Bilimlerde Araştırma Yöntemleri (Cilt 3), İstanbul: Beta Yayınevi.
- İzmir, O., Eroglu-hall, E. ve Sevim, N. (2023). The Effect of Country Image on Behavioral Intentions: Parallel Mediation Effects of Product and Service Quality. Pazarlama ve Pazarlama Araştırmaları Dergisi, 16(1), 165-190.
- İzmir, O. (2017). Satın Alma Niyeti Oluşturmada Menşe Ülke İmajının Tüketicinin Aşinalık Durumuna Göre Direkt Ya Da Dolaylı Etkileri: Hale Etkisi vs. Özet Yapı. Gümüshane University Electronic Journal of the Institute of Social Science/Gümüshane Üniversitesi Sosyal Bilimler Enstitüsü Elektronik Dergisi, 8(21).
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- Kılınç, E. ve Doğan, E. (2022). Organizational Conflict and Psychological Well-Being Relationship: The Moderating Effect of Workplace Ostracism. Afyon Kocatepe Üniversitesi Sosyal Bilimler Dergisi, 24(2), 619-630.
- Kline, R. B. (2005). Principles and Practice of Structural Equation Modeling. Guilford Publications.
- Kline, R. B. (2016). Principles and Practice of Structural Equation Modeling. Guilford Publications.
- Lawler, E., Cammann, C., Nadler, D. ve Jenkins, D. (1979). Michigan Organizational Assessment Questionnaire. Journal of Vocational Behavior.
- Lazarus, A. A. (1985). Setting The Record Straight. American Psychologist, 40 (12), 1418-1419.
- Lehtonen, E. E., Nokelainen, P., Rintala, H. ve Puhakka, I. (2021). Thriving or Surviving at Work: How Workplace Learning Opportunities and Subjective Career Success are Connected with Job Satisfaction and Turnover Intention?. Journal of Workplace Learning, 34(1), 88-109.
- Leka, S., Griffiths, A., Cox, T. ve World Health Organization. (2003). Work Organisation and Stress: Systematic Problem Approaches for Employers, Managers and Trade Union Representatives. World Health Organization.
- Liu, S. ve Onwuegbuzie, A. J. (2012). Chinese Teachers’ Work Stress and Their Turnover Intention. International Journal of Educational Research, 53, 160-170.
- Markland, D. (2007). The Golden Rule is That There are No Golden Rules: A Commentary on Paul Barrett’s Recommendations for Reporting Model Fit in Structural Equation Modelling. Personality and Individual Differences, 42(5), 851-858.
- Marsh, H. W., Hau, K. T. ve Wen, Z. (2004). In search of Golden Rules: Comment on Hypothesis-Testing Approaches to Setting Cutoff Values for Fit Indexes and Dangers in Overgeneralizing Hu and Bentler's (1999) Findings. Structural Equation Modeling, 11(3), 320-341.
- Mittal, M. ve Bhakar, S. S. (2018). Examining The Impact of Role Overload on Job Stress, Job Satisfaction and Job Performance-A Study Among Married Working Women in Banking Sector. International Journal of Management Studies, 2(7), 1-11.
- Puspitawati, N. M. D. ve Atmaja, N. P. C. D. (2021). How Job Stress Affect Job Satisfaction and Employee Performance in Four-Star Hotels. International Journal of Applied Business and International Management (IJABIM), 6(2), 25-32.
- Raykov, T. ve Marcoulides, G.A. (2006). A First Course in Structural Equation Modeling, Lawrence Erlbaum Associates, Inc., Publishers, New Jersey.
- Rizwan, M., Waseem, A. ve Bukhari, S. A. (2014). Antecedents of Job Stress and Its Impact on Job Performance and Job Satisfaction. International Journal of Learning & Development, 4(2), 187-203.
- Sheraz, A., Wajid, M., Sajid, M., Qureshi, W. H. ve Rizwan, M. (2014). Antecedents of Job Stress and Its Impact on Employee’s Job Satisfaction and Turnover Intentions. International Journal of Learning & Development, 4(2), 204-226.
- Shultz, K. S., Wang, M. ve Olson, D. A. (2010). Role Overload and Underload in Relation to Occupational Stress and Health. Stress and Health: Journal of the International Society for the Investigation of Stress, 26(2), 99-111.
- Wang, G., Liu, X. ve Liu, Y. (2019). Role Overload, Knowledge Acquisition and Job Satisfaction: An Ambidexterity Perspective on Boundary-Spanning Activities of IT Employees. The International Journal of Human Resource Management, 30(4), 728-757.
- Yang, Q., Kang, Q., Huang, Q., Cui, Z., Bai, Y. ve Wei, H. (2021, June). Linear Correlation Analysis of Ammunition Storage Environment Based on Pearson Correlation Analysis. In Journal of Physics: Conference Series (Vol. 1948, No. 1, p. 012064). IOP Publishing.
- Yanık, O. ve Naktiyok, A. (2017). Etik (Ahlaki) Liderliğin Çalışanların İş Tatminine, Örgütsel Bağlılığına ve İşten Ayrılma Niyetine Etkisinde Örgütsel Güven ve Örgütsel Adalet Algısının Aracı Rolü. Bartın Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 8(15), 297-324.
- Yeni, H. K. ve Sezici, E. (2022). Pozitif Psikolojik Sermayenin İş Stresi Üzerindeki Etkisinin Belirlenmesi. Alanya Akademik Bakış, 6(2), 2379-2397.
The Mediating Role of Job Stress in the Effect of Role Overload on Job Satisfaction: An Application on Teachers Working in Public and Private Sector
Year 2024,
, 491 - 508, 15.10.2024
Kasım Kağan Özlok
,
Süleyman Safa Kefci
Abstract
The purpose of this study is to investigate the mediating role of job stress in the effect of role overload on job satisfaction. In order to conduct this study, a questionnaire has been applied to 508 teachers working in various provinces of Turkey. Teachers working in public and private sectors participated in the survey. The data obtained in the research has been subjected to analysis through SPSS 24 and Process Macro (4.2) programs. The hypotheses in the study has been developed based on the Job Demands and Resources Theory. As a result of the analysis of the data, it was concluded that the effect of role overload on job stress is positive and significant, the effect on job satisfaction is negative and insignificant, and job stress has a negative and significant effect on job satisfaction. It was determined that job stress has a full mediating effect on the effect of role overload on job satisfaction. These results reveal that education policy makers and administrators working in the education sector should produce policies that will enable teachers to increase their productivity and job satisfaction and reduce their job stress.
References
- Alam, M. A. (2016). Techno-Stress and Productivity: Survey Evidence From the Aviation Industry. Journal of Air Transport Management, 50 (1), 62-70.
- AbuAlRub, R. F. (2004). Job Stress, Job Performance, and Social Support Among Hospital Nurses. Journal of Nursing Scholarship, 36(1), 73-78.
- Adamopoulos, I. P. ve Syrou, N. F. (2022). Associations and Correlations of Job Stress, Job Satisfaction and Burn Out in Public Health Sector. European Journal of Environment and Public Health, 6(2), em0113.
- Alghamdi, N. G. (2017). Role Overload and Job Stress Among the Female University Teachers-Saudi Context. European Online Journal of Natural and Social Sciences, 6(2), 288.
- Baron, R. M. ve Kenny, D. A. (1986). The Moderator–Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations. Journal of Personality and Social Psychology, 51(6), 1173.
- Bolino, M. C. ve Turnley, W. H. (2005). The Personal Costs of Citizenship Behavior: The Relationship Between Individual Initiative and Role Overload, Job Stress, And Work-Family Conflict. Journal of Applied Psychology, 90(4), 740.
- Colquitt, J. A. ve Zapata-Phelan, C. P. (2007). Trends in Theory Building and Theory Testing: A Five-Decade Study of The Academy of Management Journal. Academy of Management Journal, 50(6), 1281-1303.
- Demerouti, E., Bakker, A. B., Nachreiner, F. ve Schaufeli, W. B. (2001). The Job Demands-Resources Model of Burnout. Journal of Applied Psychology, 86(3), 499.
- Doğan, E. ve Özer, E. K. (2021). Duygusal Emeğin İş Tatmini Üzerindeki Etkisi: Sosyal Hizmet Çalışanları Üzerine Bir Araştırma. Abant Sosyal Bilimler Dergisi, 21(3), 773-795.
- Efeoğlu, İ. E. (2006). İş-Aile Yaşam Çatışmasının İş Stresi, İş Doyumu ve Örgütsel Bağlılık Üzerindeki Etkileri: İlaç Sektöründe Bir Araştırma. Yayımlanmamış Doktora Tezi. Adana: Çukurova Üniversitesi, Sosyal Bilimler Enstitüsü.
- Erol, G. ve Boylu, Y. (2016). Aşırı Rol Yükü: Neden-Sonuç Bağlamında Kuramsal Bir Değerlendirme. İşletme Araştırmaları Dergisi, 8(3), 154-169.
- Fornell, C. ve Larcker, D. F. (1981). Evaluating Structural Equation Models With Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50.
- George, D. ve Mallery, M. (2010) SPSS for Windows Step By Step: A Simple Guide and Reference, 17.0 Update, 10th Edition. Pearson, Boston.
- Gürbüz, S. (2021). Amos ile Yapısal Eşitlik Modellemesi, Ankara: Seçkin Yayıncılık.
- Hair, J. F., Black, W. C., Babin, B. J. ve Anderson, R. E. (2014). Multivariate Data Analysis. Pearson New International Edition. USA: Pearson.
- House, R.J. ve J.R.Rizzo (1972), “Role Conflict and Ambiguity as Critical Variables in Model of Organizational Behavior”. Organizational Behavior and Human Performance, 7, 467–505.
- Imoisili, O.A. (1985). Task Complexity, Budget Style of Evaluating Performance and Managerial Stress: An Empirical Investigation. Ph.D. Dissertati on. University of Pittsburgh.
- İslamoğlu, H. ve Alnıaçık, Ü. (2019). Sosyal Bilimlerde Araştırma Yöntemleri (Cilt 3), İstanbul: Beta Yayınevi.
- İzmir, O., Eroglu-hall, E. ve Sevim, N. (2023). The Effect of Country Image on Behavioral Intentions: Parallel Mediation Effects of Product and Service Quality. Pazarlama ve Pazarlama Araştırmaları Dergisi, 16(1), 165-190.
- İzmir, O. (2017). Satın Alma Niyeti Oluşturmada Menşe Ülke İmajının Tüketicinin Aşinalık Durumuna Göre Direkt Ya Da Dolaylı Etkileri: Hale Etkisi vs. Özet Yapı. Gümüshane University Electronic Journal of the Institute of Social Science/Gümüshane Üniversitesi Sosyal Bilimler Enstitüsü Elektronik Dergisi, 8(21).
- Karagöz, Y. (2019). SPSS-AMOS-META Uygulamalı İstatistiksel Analizler, Ankara: Nobel Yayıncılık, 1043-1044.
- Kılınç, E. ve Doğan, E. (2022). Organizational Conflict and Psychological Well-Being Relationship: The Moderating Effect of Workplace Ostracism. Afyon Kocatepe Üniversitesi Sosyal Bilimler Dergisi, 24(2), 619-630.
- Kline, R. B. (2005). Principles and Practice of Structural Equation Modeling. Guilford Publications.
- Kline, R. B. (2016). Principles and Practice of Structural Equation Modeling. Guilford Publications.
- Lawler, E., Cammann, C., Nadler, D. ve Jenkins, D. (1979). Michigan Organizational Assessment Questionnaire. Journal of Vocational Behavior.
- Lazarus, A. A. (1985). Setting The Record Straight. American Psychologist, 40 (12), 1418-1419.
- Lehtonen, E. E., Nokelainen, P., Rintala, H. ve Puhakka, I. (2021). Thriving or Surviving at Work: How Workplace Learning Opportunities and Subjective Career Success are Connected with Job Satisfaction and Turnover Intention?. Journal of Workplace Learning, 34(1), 88-109.
- Leka, S., Griffiths, A., Cox, T. ve World Health Organization. (2003). Work Organisation and Stress: Systematic Problem Approaches for Employers, Managers and Trade Union Representatives. World Health Organization.
- Liu, S. ve Onwuegbuzie, A. J. (2012). Chinese Teachers’ Work Stress and Their Turnover Intention. International Journal of Educational Research, 53, 160-170.
- Markland, D. (2007). The Golden Rule is That There are No Golden Rules: A Commentary on Paul Barrett’s Recommendations for Reporting Model Fit in Structural Equation Modelling. Personality and Individual Differences, 42(5), 851-858.
- Marsh, H. W., Hau, K. T. ve Wen, Z. (2004). In search of Golden Rules: Comment on Hypothesis-Testing Approaches to Setting Cutoff Values for Fit Indexes and Dangers in Overgeneralizing Hu and Bentler's (1999) Findings. Structural Equation Modeling, 11(3), 320-341.
- Mittal, M. ve Bhakar, S. S. (2018). Examining The Impact of Role Overload on Job Stress, Job Satisfaction and Job Performance-A Study Among Married Working Women in Banking Sector. International Journal of Management Studies, 2(7), 1-11.
- Puspitawati, N. M. D. ve Atmaja, N. P. C. D. (2021). How Job Stress Affect Job Satisfaction and Employee Performance in Four-Star Hotels. International Journal of Applied Business and International Management (IJABIM), 6(2), 25-32.
- Raykov, T. ve Marcoulides, G.A. (2006). A First Course in Structural Equation Modeling, Lawrence Erlbaum Associates, Inc., Publishers, New Jersey.
- Rizwan, M., Waseem, A. ve Bukhari, S. A. (2014). Antecedents of Job Stress and Its Impact on Job Performance and Job Satisfaction. International Journal of Learning & Development, 4(2), 187-203.
- Sheraz, A., Wajid, M., Sajid, M., Qureshi, W. H. ve Rizwan, M. (2014). Antecedents of Job Stress and Its Impact on Employee’s Job Satisfaction and Turnover Intentions. International Journal of Learning & Development, 4(2), 204-226.
- Shultz, K. S., Wang, M. ve Olson, D. A. (2010). Role Overload and Underload in Relation to Occupational Stress and Health. Stress and Health: Journal of the International Society for the Investigation of Stress, 26(2), 99-111.
- Wang, G., Liu, X. ve Liu, Y. (2019). Role Overload, Knowledge Acquisition and Job Satisfaction: An Ambidexterity Perspective on Boundary-Spanning Activities of IT Employees. The International Journal of Human Resource Management, 30(4), 728-757.
- Yang, Q., Kang, Q., Huang, Q., Cui, Z., Bai, Y. ve Wei, H. (2021, June). Linear Correlation Analysis of Ammunition Storage Environment Based on Pearson Correlation Analysis. In Journal of Physics: Conference Series (Vol. 1948, No. 1, p. 012064). IOP Publishing.
- Yanık, O. ve Naktiyok, A. (2017). Etik (Ahlaki) Liderliğin Çalışanların İş Tatminine, Örgütsel Bağlılığına ve İşten Ayrılma Niyetine Etkisinde Örgütsel Güven ve Örgütsel Adalet Algısının Aracı Rolü. Bartın Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 8(15), 297-324.
- Yeni, H. K. ve Sezici, E. (2022). Pozitif Psikolojik Sermayenin İş Stresi Üzerindeki Etkisinin Belirlenmesi. Alanya Akademik Bakış, 6(2), 2379-2397.