ASSESSING ORGANIZATIONAL CHANGE CAPABILITY THROUGH A MULTISECTORAL STUDY: DEVELOPMENT AND PSYCHOMETRIC VALIDATION OF THE “CHANGE MANAGEMENT SCALE”

Öz

In today’s dynamic organizational environments, the capability to manage change effectively has become a critical determinant of institutional success and sustainability. This study aims to develop and validate the Change Management Scale (CMS), a multidimensional tool designed to assess organizations’ ability to plan, implement, and institutionalize change. The research employed a quantitative design and collected data from three sectors—education, healthcare, and energy/renewable energy—where change processes are both rapid and deeply impactful. To establish the structural validity of the CMS, Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA) were conducted on data obtained from three independent sample groups. Criterion-related validity was examined through correlations between the CMS and the Openness to Organizational Change Scale, demonstrating a positive and significant relationship. The EFA and CFA results supported a three-factor structure—Strategic Decision and Leadership, Preparation and Planning, and Implementation, Monitoring, and Institutionalization—with satisfactory model fit indices. Reliability analyses revealed Cronbach’s alpha coefficients above .70 for all dimensions, indicating high internal consistency. The findings confirm that the CMS is a valid and reliable instrument for measuring change management practices across diverse organizational settings. Its concise structure and sector-neutral design make it suitable for application in various industries and cultural contexts. The CMS contributes to both theory and practice by providing researchers and practitioners with a practical framework for assessing, monitoring, and enhancing organizational change capability. The scale items are presented in both English and Turkish at the end of the study.

Anahtar Kelimeler

• Change management
• organizational change capability
• scale development
• validity
• reliability
• openness to change

ÇOK SEKTÖRLÜ BİR ÇALIŞMAYLA ÖRGÜTSEL DEĞİŞİM KAPASİTESİNİN DEĞERLENDİRİLMESİ: “DEĞİŞİM YÖNETİMİ ÖLÇEĞİ” NİN GELİŞTİRİLMESİ VE PSİKOMETRİK GEÇERLİLİĞİNİN DOĞRULANMASI

Öz

Günümüzün dinamik örgütsel ortamlarında değişimi etkili bir şekilde yönetebilme yetkinliği, kurumsal başarının ve sürdürülebilirliğin kritik bir belirleyicisi haline gelmiştir. Bu çalışma, örgütlerin değişim süreçlerini planlama, uygulama ve kurumsallaştırma kapasitesini ölçmek amacıyla tasarlanan Değişim Yönetimi Ölçeği (DYÖ)’nün geliştirilmesini ve geçerliliğinin test edilmesini amaçlamaktadır. Araştırma nicel bir desenle yürütülmüş ve değişimin hızlı ve derin biçimde hissedildiği eğitim, sağlık ve enerji/yenilenebilir enerji sektörlerinde görev yapan çalışanlardan veriler toplanmıştır. Ölçeğin yapısal geçerliliğini belirlemek amacıyla üç bağımsız örneklem grubundan elde edilen veriler üzerinde Keşfedici Faktör Analizi (KFA) ve Doğrulayıcı Faktör Analizi (DFA) uygulanmıştır. Ayrıca, ölçüt bağımlı geçerlilik kapsamında, DYÖ ile Örgütsel Değişime Açıklık Ölçeği arasındaki korelasyon incelenmiş ve anlamlı pozitif ilişkiler tespit edilmiştir. KFA ve DFA sonuçları, ölçeğin “Stratejik Karar ve Liderlik”, “Hazırlık ve Planlama” ile “Uygulama, İzleme ve Kurumsallaştırma” olmak üzere üç boyutlu bir yapıya sahip olduğunu göstermiştir. Tüm boyutlarda Cronbach Alfa katsayılarının .70’in üzerinde bulunması, ölçeğin yüksek düzeyde güvenilir olduğunu ortaya koymuştur. Elde edilen bulgular, DYÖ’nün farklı örgütsel ortamlarda değişim yönetimi uygulamalarını değerlendirmek için geçerli ve güvenilir bir ölçme aracı olduğunu kanıtlamaktadır. Ölçeğin özlü ve sektörler arası uygulanabilir yapısı, araştırmacı ve uygulayıcılara örgütsel değişim yetkinliğini değerlendirme, izleme ve geliştirme konusunda pratik bir çerçeve sunmaktadır. Ölçek maddeleri çalışmanın sonunda hem İngilizce hem de Türkçe olarak sunulmaktadır.

Anahtar Kelimeler

• Değişim yönetimi
• örgütsel değişim yetkinliği
• ölçek geliştirme
• geçerlilik
• güvenilirlik
• değişime açıklık

Kaynakça

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