ORGANISATIONAL CHALLENGES AND BENEFITS OF E- HRM IMPLEMENTATIONS IN GOVERNMENTAL ORGANISATIONS: THEORETICAL SHIFT FROM TOE MODEL

Year 2019, BOR Special Issue, 127 - 142, 22.03.2019

Mushfiqur Rahman , Erhan Aydın

https://doi.org/10.18092/ulikidince.516443

Cited By: 5

Abstract

The main purpose of this article is to extend organisational context of
TOE (Technology- Organisation- Environment) model through understanding the
challenges and benefits of e-HRM implementation in governmental organisations
in Bangladesh. The main contribution of this perspective is to demonstrate a
theoretical shift from 1990 to 2018 because the advanced technology is a
critical part of the organisations in the current century. In order to do this
research, we conducted 30 semi- structured qualitative interviews (15 in each
organisation) at Ministry of Foreign Affairs, and Ministry of Public
Administration in Bangladesh. Based on the findings of this research, we found
‘IT (Information Technologies) Knowledge and Skills’, ‘Change Process’,
‘Employees’ satisfaction and motivation’, and ‘emerging role conflict’ as a
micro- organisational context in addition to macro- organisational context that
are ‘formal and informal linking structures’, ‘communication process’, ‘size’,
and ‘slack’. Thus, we provided a theoretical contribution to the previous TOE
model and we developed the model based on the current technology and
organisational environment.

Keywords

HRM, e-HRM, TOE, Governmental Organisations, Bangladesh

ORGANISATIONAL CHALLENGES AND BENEFITS OF E- HRM IMPLEMENTATIONS IN GOVERNMENTAL ORGANISATIONS: THEORETICAL SHIFT FROM TOE MODEL

Abstract

Bu makalenin temel amacı, Bangladeş'teki devlet kurumlarında e-İKY
uygulamasının zorluklarını ve faydalarını ortaya koyarak TOE
(Teknoloji-Organizasyon-Çevre) modelinin örgütsel bağlamını genişletmektir. Bu bakış
açısının ana katkısı, 1990'dan 2018'e kadar olan teorik bir değişimi
göstermektir, çünkü gelişmiş teknoloji mevcut yüzyıldaki örgütlerin kritik bir
parçası haline gelmiştir.
Bu araştırmayı yapmak için Bangladeş’teki Dışişleri
Bakanlığı ve Kamu İdaresi Bakanlığı'nda 30 yarı yapılandırılmış nitel görüşme
(her kuruluşta 15) gerçekleştirilmiştir. Bu araştırmanın bulgularına göre “resmi
ve resmi olmayan bağlantı yapıları”; “iletişim süreci”; “boyut” ve “durgunluk”
gibi makro örgütsel bağlama ek olarak mikro-örgütsel bağlamda “BT (Bilgi
Teknolojileri) bilgi birikimi ve yetenekleri”, “değişim süreci”; “çalışanların
tatmini ve motivasyonu”; ve “ortaya çıkan rol çatışması” bulgularına
rastlanmıştır. Böylece, önceki TOE modeline teorik bir katkı sağlanarak mevcut
teknoloji ve örgütsel ortama dayalı yeni bir model geliştirilmiştir.

Keywords

İky, e-iky, TOE, Resmi Kurumlar, Bangladeş

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