Moda Endüstrisinde Akıllı Ürün-Hizmet Sistemleri: Sürdürülebilirlik Sonuçları Üzerine Sistematik Bir Derleme

Year 2023, Volume: 57 Issue: 4, 747 - 760, 27.10.2023

Ufuk Gür

https://doi.org/10.51551/verimlilik.1220774

Cited By: 1

Abstract

Amaç: Bu makale, bir hizmet inovasyonu biçimi olarak hizmetleştirmenin, sürdürülebilirlik için nasıl kritik olduğunu ve akıllı moda endüstrisi için dijital teknolojilerin sunduğu potansiyeli açıklayarak, moda endüstrisindeki "Akıllı ürün-hizmet sistemleri" hakkında tümevarımcı bir inceleme sunmaktadır.
Yöntem: Çalışma, moda endüstrisindeki hizmetleri, ilgili akıllı ürün-hizmet sistemleri uygulamalarını ve çevresel sürdürülebilirlik sonuçlarını belirlemek için tümevarımsal bir analiz yaklaşımı kullanmıştır. Hizmetlerle eşleştirilen çevresel sürdürülebilirlik sonuçları, sistematik literatür taraması yoluyla tanımlanan tüm dijital PSS uygulamalarının kodlanmasıyla kapsamlı literatürden türetilmiştir.
Bulgular: Akıllı ürün-hizmet sistemlerinin moda endüstrisi uygulamaları, ilgili hizmet alanı ile eşleştirilmiş ve literatür içeriğine dayalı olarak olası çevresel sürdürülebilirlik sonuçları ile tartışma genişletilmiştir. Gelecek araştırma soruları sunulmuştur.
Özgünlük: Son araştırmalar dijital hizmetin döngüsel ekonomiye çevresel faydalarını ele alan az sayıda çalışmaya dikkat çekmektedir. Bu çalışma, moda endüstrisinde dijital hizmetin getirdiği zorluklar, fırsatlar ve çevresel sürdürülebilirlik etkileri hakkında bilimsel bir tartışma için araştırma boşluğunu ele almakta ve gelecek araştırmalara ışık tutacak kapsamlı bir araştırma gündemi sunmaktadır.

Keywords

Hizmet İnovasyonu, Akıllı Ürün Hizmet Sistemleri, Hizmetleştirme, Sürdürülebilirlik

Smart Product-Service Systems in Fashion Industry: A Systematic Review of Sustainability Results

Abstract

Purpose: This review paper provides an inductive analysis on "Smart product service systems" in fashion industry by explaining how servitization as a form of service innovation is critical for sustainability, and the promise of digital technologies for smart fashion industry based on analysing current challenges, opportunities, and digital technologies for the implementation of Smart PSS in the fashion industry.
Methodology: The study employed an inductive analysis approach to identify the servitization domains, respective Smart PSS applications and the environmental sustainability results. The environmental sustainability results matched with the services were derived from the extensive literature by inductive coding of all identified Smart PSS applications through systematic literature review.
Findings: Fashion industry applications of Smart PSS were matched with the respective servitization domain, and the discussion were extended with the possible environmental sustainability results based on the literature content. Further research questions have been proposed.
Originality: Recent research calls for contributions about the effects of digitalization on different outcomes of servitization beyond financial performance and draws attention to the small number of studies addressing the environmental benefits of digital servitization to the circular economy. This study addresses the research gap for a scholarly discussion about the environmental sustainability results of digital servitization in fashion industry and provides a comprehensive future research agenda.

Keywords

Service Innovation, Smart Product Services Systems, Servitization, Sustainability

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