ISO19650 STANDARDI ÇERÇEVESİNDE MÜŞTERİ ODAKLI ÇALIŞMA

Year 2024, Volume: 6 Issue: 1, 11 - 24, 22.09.2025

Nagihan Gündüz

https://doi.org/10.53033/ybm.1267683

Abstract

Bu çalışmada inşaat sektöründe müşteri odaklı yaklaşım incelenmiş olup bu yaklaşımın kapsamının ISO19650 ile ilişkisinden bahsedilmiştir. Çalışma örnek vaka çalışması ile desteklenmiş, aynı zamanda ISO 19650-BIM ve müşteri çerçevesinde şekillenen projelerin inşaat sektörüne ve müşteriye avantajları üzerinde durulmuştur.

Keywords

Müşteri Odaklı Yaklaşım , Bina Bilgi Modelleme , ISO19650 , EIR , Müşteri Yönlülük

Supporting Institution

Mimar Sinan Güzel Sanatlar Üniversitesi / Evrenol Architects

Thanks

Başta ailem ve sevdiklerim olmak üzere beni süreç boyunca destekleyen Prof. Dr. Salih Ofluoğlu'na ve her türlü desteğini benden esirgemeyen çalıştığım ofis olan Evrenol Architects'e sonsuz teşekkürler..

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