KEY SUCCESS FACTORS FOR E-PARTICIPATION MATURITY LEVELS: A PROPOSAL FOR CASE STUDY OF NORTHERN CYPRUS MUNICIPALITIES

Abstract

In this research proposal, the current e-Participation features of the 28 municipalities in North Cyprus are aimed to be examined by using the United Nations e-Government Survey with the intention of contributing to local-level electronic government and public administration studies. The survey scores will represent the e-Participation Maturity Level for the electronic services that are provided by the local governments. Based on these scores, the e-Participation Maturity Levels will be then cross-checked with specific key success factors. As the main contribution of this exploratory work these key success factors for the municipalities’ websites development are identified based upon the literature, and will then be used for hypothesis-testing based upon the survey results. 

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