KEY SUCCESS FACTORS FOR E-PARTICIPATION MATURITY LEVELS: A PROPOSAL FOR CASE STUDY OF NORTHERN CYPRUS MUNICIPALITIES

Öz

In this research proposal, the current e-Participation features of the 28 municipalities in North Cyprus are aimed to be examined by using the United Nations e-Government Survey with the intention of contributing to local-level electronic government and public administration studies. The survey scores will represent the e-Participation Maturity Level for the electronic services that are provided by the local governments. Based on these scores, the e-Participation Maturity Levels will be then cross-checked with specific key success factors. As the main contribution of this exploratory work these key success factors for the municipalities’ websites development are identified based upon the literature, and will then be used for hypothesis-testing based upon the survey results. 

Kaynakça

1. Anduiza, Eva, Aina Gallego, and Marta Cantijoch. 2010. “Online Political Participation in Spain: The Impact of Traditional and Internet Resources.” Journal of Information Technology & Politics 7 (4): 356–68. doi:10.1080/19331681003791891.
2. Armingeon, Klaus. 'Political participation and associational involvement'. In J. Van Deth, J. Montero, & A. Westholm (Eds), Citizenship and involvement in European Democracies, A comparative analysis (pp. 358–384). London: Routledge, 2007.
3. BBC. “Ex-Apple boss Sculley sets record straight on Jobs.” Last modified October 29, 2012. http://www.bbc.co.uk/news/technology-16538745
4. Bonsón, Enrique, Lourdes Torres, Sonia Royo, and Francisco Flores. 2012. “Local E-Government 2.0: Social Media and Corporate Transparency in Municipalities.” Government Information Quarterly 29 (2). Elsevier Inc.: 123–32. doi:10.1016/j.giq.2011.10.001.
5. Cárcaba García, A., and J. García García. 2008. “Determinantes de La Divulgación de Información Contable a Través de Internet Por Parte de Los Gobiernos Locales.” Revista Española de Financiación Y Contabilidad 37 (137): 63–84. http://www.aeca.es/pub/refc/acceso.php?id=1064.
6. CERN. “The website of the world's first-ever web server.” Last modified October 15, 2008. http://info.cern.ch/
7. Cisco. “Cisco Visual Networking Index: Global Mobile Data Traffic Forecast Update, 2011–2016.” Last modified October 20, 2012. http://www.cisco.com/en/US/solutions/collateral/ns341/ns525/ns537/ns705/ns827/white_paper_c11-520862.html
8. Cisco. 2015. “Cisco Visual Networking Index : Forecast and Methodology , 2013 – 2018.” Middle East. Vol. June. http://www.cisco.com/en/US/solutions/collateral/ns341/ns525/ns537/ns705/ns827/white_paper_c11-481360_ns827_Networking_Solutions_White_Paper.html.

9. DELİBAŞ, Kayhan, and Ali Erdem AKGÜL. 2010. “Sosyoloji Ara ş Tırmaları Dergisi.” In Sosyoloji Araştırmaları Dergisi, 13:183–220.
10. Facebook. “Company Info.” Last modified February 14, 2016. Retrieved from http://newsroom.fb.com/company-info/
11. Fill, Chris. Essentials of Marketing Communications. Harlow: Pearson Education Limited, 2011.
12. Garson, David. Public Information Technology and E-governance: Managing the Virtual State. London: Jones and Barlett Publishers International, 2006.
13. Gasco´, M. (2014). Special Issue on Open Government: An Introduction. Social Science Computer Review. DOI: 10.1177/0894439314560676 1-5
14. Gasco, M. 2015. “Special Issue on Open Government: An Introduction.” Social Science Computer Review 33 (5): 535–39. doi:10.1177/0894439314560676.
15. Global e-Government Forum. “E-Government Development In The World.” Astana: United Nations Global Publications, 2014.
16. Igari, Noriko. 2014. “How to Successfully Promote ICT Usage: A Comparative Analysis of Denmark and Japan.” Telematics and Informatics 31 (1). Elsevier Ltd: 115–25. doi:10.1016/j.tele.2012.10.001.
17. International Telecommunication Union. “ICT Facts & Figures Report.” Last modified October 29, 2015. http://www.itu.int/en/ITU-D/Statistics/Documents/facts/ICTFactsFigures2014-e.pdf
18. Krishna, Anirudh. Poverty, participation and democracy: A global perspective. New York: Cambridge University Press, 2008.
19. Ministry of Security and Public Administration. “e-Government of Korea, Best Practices.” Seoul: MOSPA Publishing, 2014.
20. Norris, Donald F., and Christopher G. Reddick. 2013. “Local E-Government in the United States: Transformation or Incremental Change?” Public Administration Review 73 (1): 165–75. doi:10.1111/j.1540-6210.2012.02647.x.
21. Susha, Iryna, and Åke Grönlund. 2014. “Context Clues for the Stall of the Citizens’ Initiative: Lessons for Opening up E-Participation Development Practice.” Government Information Quarterly 31 (3). Elsevier Inc.: 454–65. doi:10.1016/j.giq.2014.02.005.
22. Tolbert, Caroline J, Karen Mossberger, and Ramona McNeal. 2008. “Institutions, Policy Innovation, and E-Government in the American States.” Public Administration Review 68 (3): 549–63. doi:10.1111/j.1540-6210.2008.00890.x.
23. Tufekci, Zeynep, and Christopher Wilson. 2012. “Social Media and the Decision to Participate in Political Protest: Observations From Tahrir Square.” Journal of Communication 62 (2): 363–79. doi:10.1111/j.1460-2466.2012.01629.x.
24. Turban, Efraim, King, David, and Lang, Judy, Introduction to Electronic Commerce. (3rd ed.) New Jersey: Pearson Education Limited, 2011.
25. United-Nation. 2014. “E-Government Survey 2014.” http://www.unpan.org/DPADM/EGovernment/UNEGovernmentSurveys/2016UnitedNationsEGovernmentSurvey/tabid/1788/language/en-US/Default.aspx.
26. Vicente, María Rosalía, and Amparo Novo. 2014. “An Empirical Analysis of E-Participation. The Role of Social Networks and E-Government over Citizens’ Online Engagement.” Government Information Quarterly 31 (3). Elsevier Inc.: 379–87. doi:10.1016/j.giq.2013.12.006.
27. Youngblood, Norman E. 2014. “Revisiting Alabama State Website Accessibility.” Government Information Quarterly 31 (3). Elsevier Inc.: 476–87. oi:10.1016/j.giq.2014.02.007.