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OKUL YÖNETİCİLERİNİN OKUL ORTAMINDA YAŞANAN ÖRGÜTSEL HATALARA YÖNELİK TAVIR ALIŞLARI

Year 2013, Issue 21, 332 - 351, 01.12.2013

Abstract

Örgütsel yaşamın bir gerçeği olan hata, amaçlardan, standartlardan ve birtakım değerlerden istenmeyen sapmalar olarak tanımlanabilir. Eğitim kurumlarının dinamikleri hataların yaşanılmasını kaçınılmaz kılmaktadır. Hataların etkili bir biçimde yönetilmesi, süreçte kayıpların önlenmesinde ve toplam riskin azaltılmasında oldukça önem taşımaktadır. Bu araştırmanın amacı, yönetici görüşlerine göre, okullarda örgütsel hatalara ilişkin mevcut durumu ortaya koymak ve okul yöneticilerinin başvurdukları hata yönetim tarzlarını belirlemektir. Araştırma grubunu Diyarbakır il merkezindeki 30 okul yöneticisi oluşturmaktadır. Yöneticilerin görüşleri, görüşme yöntemi aracılığı ile alınmıştır. Elde edilen veriler, nitel veri analizi tekniğinden yararlanarak çözümlenmiştir. Araştırma bulguları, okul yöneticilerinin örgütsel hataları genellikle kaçınılmaz gördüklerini; okullarda en çok bireysel kaynaklı hataların yaşandığını göstermektedir. Ulaşılan sonuçlar eşliğinde birtakım önerilere yer verilmiştir.

References

  • Carmeli, A. & Schaubroeck, J. (2008). Organisational Crisis-Preparedness: The Importance of Learning from Failures, Long Range Planning 41(2008), 177-196.
  • Grabowski, M., You, Z., Zhou, Z., Song, H., Steward, M. & Steward, B. (2009). Human and Organizational Error Data Challenges in Complex, Large-Scale Systems, Safety Science, 47 (2009), 1185–1194.
  • Hall, J. L. (2003). Columbia and Challenger: Organizational Failure at NASA, Space Policy, 19 (2003), 239–247.
  • Harteis, C., Bauer, J. & Gruber, H. (2008). The Culture of Learning from Mistakes: How Employees Handle Mistakes in Everyday Work, International Journal of Educational Research, 47(2008), 223–231.
  • Heinmann, L. (2005). Repeated Failures in the Management of High Risk Technologies, European Management Journal, 23(1), 105–117.
  • Helmreich, R. L. (1998). “Error management as organisational strategy.” In Proceedings of the IATA Human Factors Seminar, ss. 1-7, April 20-22, Bangkok, Thailand.
  • ________ (2000). Culture and Error In Space: Implications from Analog Environments, Aviation, Space, And Environmental Medicine, 71(9-11), 133-139.
  • Hofmann, P. B. (2005). Management mistakes in healthcare: ıdentification, correction, and prevention. In P. B. Hofmann & F. Perry (Eds.), Acknowledging and examining management mistakes, pp. 4-11. [Online]: Retrived on 12-May-2013, at URL: http://books.google.com.tr/books?id=Dl9PevLWQ7AC.
  • Homsma, G. J, Dyck, C. V., Gilder, D. D., Koopman, P. L. & Elfring, T. (2009). Learning from Error: The Influence of Error Incident Characteristics, Journal of Business Research, 62(2009), 115–122.
  • Jo, Y.-D., Park, K.-S. (2003). Dynamic Management of Human Error to Reduce Total Risk, Journal of Loss Prevention in the Process Industries, 16(2003), 313–321.
  • Kletz, T. (1974). HAZOP and HAZAN - Notes on the ıdentification and assessment of hazards. Rugby: Institute of Chemical Engineers. [Online]: Retrived on 25-February-2013, at URL: http://books.google.com.tr/books?id=DxDtXq4kBScC.
  • Lee, Y. S., Kim, Y., Kim, S. H., Kim, C., Chung, C. H. & Jung, W. D. (2004). Analysis of Human Error and Organizational Deficiency in Events Considering Risk Significance, Nuclear Engineering and Design, 230(2004), 61–67.
  • Mellahi, K. & Wilkinson, A. (2004). Organizational Failure: A Critique of Recent Research and a Proposed Integrative Framework, International Journal of Management Reviews, 5/6(1), 21-41.
  • ________ (2005). Organizational Failure: Introduction to the Special Issue, Long Range Planning, 38(2005), 233-238.
  • Reason, J. (1990). Human error. Cambridge, England: Cambridge University Press. [Online]: Retrived on 24-January-2013, at URL: http://books.google.com.tr/books?id=WJL8NZc8lZ8C.
  • Roberts, K. H. (1990). Some Characteristics of High Reliability Organizations, Organization Science, No: 1, 160–177.
  • Scalliet, P. (2006). Risk, Society and System Failure, Radiotherapy and Oncology, 80(2006), 275–281.
  • Scruggs, T. E., Mastropieri, M. A., and McDuffie, K. A. (2007). Co-Teaching in Inclusive Classrooms: A Metasynthesis of Qualitative Research, Exceptional Children, 73(4), 392-416. http://goliath.ecnext.com/coms2/gi_0199-6764423/Co-teaching-in-inclusive- classrooms.html. Retrived on
  • October-2011, at URL
  • Sheppard, J. P. & Chowdhury, S. D. (2005). Riding the Wrong Wave: Organizational Failure as a Failed Turnaround, Long Range Planning, 38(2005), 239-260.
  • van Dyck, C. (2000). “Putting Errors to Good Use: Errormanagement Culture in Organizations.” Unpublished Doctoral Dissertation, University of Amsterdam, Amsterdam, The Netherlands. [Online]: Retrived on 10-February-2013, at URL: http://dare.uva.nl/record/220331.
  • van Dyck, C., Frese, M., Baer, M. & Sonnentag, S. (2005). Organizational Error Management Culture and Its Impact on Performance: A Two-Study Replication, Journal of Applied Psychology, 90(6), 1228-1240. van Vuuren, W. (1998). Organisational failure: An exploratory study in the steel industry and the medical domain. Eindhoven: Eindhoven University of Technology.
  • _______. (1999). Organisational Failure: Lessons from İndustry Applied in The Medical Domain, Safety Science, 33(1999), 13-29.
  • van Vuuren, W. & van der Schaaf, T.W. (1995). Modelling organisational factors of human reliability in complex man-machine systems. [Online]: Retrived on 26-February- 2013, at URL: http://create.canterbury.ac.uk/id/eprint/10601.
  • Velayutham, S. & Perera, M. H. B. (2004). The Influence of Emotions and Culture on Accountability and Governance, Corporate Governance, 4(1), 52-64.

The Attitudes of the School Principals Towards the Organisational Failures in the School Environment

Year 2013, Issue 21, 332 - 351, 01.12.2013

Abstract

Organizational failures which are the realities of organizational lives, can be defined as the unwanted deviations from the organizational goals, standards, and values. Due to the dynamics of the organizational lives, organizational failures are inevitable. The effective management of failures are important in order to ensure the prevention of the loses and lessen the total risks. The main aim of this research is to determine the current situation regarding the organizational failures at the educational institutions and the ways for handling failures. The research group comprises 30 school principals at the city center in Diyarbakır. The views of the principals were gathered via conducting interviews. The data were analyzed through qualitative analysis technique. Findings revealed that principals generally viewed organizational failures inevitable; and individual oriented failures were the most experienced ones. Some recommendations were made along with the obtained results

References

  • Carmeli, A. & Schaubroeck, J. (2008). Organisational Crisis-Preparedness: The Importance of Learning from Failures, Long Range Planning 41(2008), 177-196.
  • Grabowski, M., You, Z., Zhou, Z., Song, H., Steward, M. & Steward, B. (2009). Human and Organizational Error Data Challenges in Complex, Large-Scale Systems, Safety Science, 47 (2009), 1185–1194.
  • Hall, J. L. (2003). Columbia and Challenger: Organizational Failure at NASA, Space Policy, 19 (2003), 239–247.
  • Harteis, C., Bauer, J. & Gruber, H. (2008). The Culture of Learning from Mistakes: How Employees Handle Mistakes in Everyday Work, International Journal of Educational Research, 47(2008), 223–231.
  • Heinmann, L. (2005). Repeated Failures in the Management of High Risk Technologies, European Management Journal, 23(1), 105–117.
  • Helmreich, R. L. (1998). “Error management as organisational strategy.” In Proceedings of the IATA Human Factors Seminar, ss. 1-7, April 20-22, Bangkok, Thailand.
  • ________ (2000). Culture and Error In Space: Implications from Analog Environments, Aviation, Space, And Environmental Medicine, 71(9-11), 133-139.
  • Hofmann, P. B. (2005). Management mistakes in healthcare: ıdentification, correction, and prevention. In P. B. Hofmann & F. Perry (Eds.), Acknowledging and examining management mistakes, pp. 4-11. [Online]: Retrived on 12-May-2013, at URL: http://books.google.com.tr/books?id=Dl9PevLWQ7AC.
  • Homsma, G. J, Dyck, C. V., Gilder, D. D., Koopman, P. L. & Elfring, T. (2009). Learning from Error: The Influence of Error Incident Characteristics, Journal of Business Research, 62(2009), 115–122.
  • Jo, Y.-D., Park, K.-S. (2003). Dynamic Management of Human Error to Reduce Total Risk, Journal of Loss Prevention in the Process Industries, 16(2003), 313–321.
  • Kletz, T. (1974). HAZOP and HAZAN - Notes on the ıdentification and assessment of hazards. Rugby: Institute of Chemical Engineers. [Online]: Retrived on 25-February-2013, at URL: http://books.google.com.tr/books?id=DxDtXq4kBScC.
  • Lee, Y. S., Kim, Y., Kim, S. H., Kim, C., Chung, C. H. & Jung, W. D. (2004). Analysis of Human Error and Organizational Deficiency in Events Considering Risk Significance, Nuclear Engineering and Design, 230(2004), 61–67.
  • Mellahi, K. & Wilkinson, A. (2004). Organizational Failure: A Critique of Recent Research and a Proposed Integrative Framework, International Journal of Management Reviews, 5/6(1), 21-41.
  • ________ (2005). Organizational Failure: Introduction to the Special Issue, Long Range Planning, 38(2005), 233-238.
  • Reason, J. (1990). Human error. Cambridge, England: Cambridge University Press. [Online]: Retrived on 24-January-2013, at URL: http://books.google.com.tr/books?id=WJL8NZc8lZ8C.
  • Roberts, K. H. (1990). Some Characteristics of High Reliability Organizations, Organization Science, No: 1, 160–177.
  • Scalliet, P. (2006). Risk, Society and System Failure, Radiotherapy and Oncology, 80(2006), 275–281.
  • Scruggs, T. E., Mastropieri, M. A., and McDuffie, K. A. (2007). Co-Teaching in Inclusive Classrooms: A Metasynthesis of Qualitative Research, Exceptional Children, 73(4), 392-416. http://goliath.ecnext.com/coms2/gi_0199-6764423/Co-teaching-in-inclusive- classrooms.html. Retrived on
  • October-2011, at URL
  • Sheppard, J. P. & Chowdhury, S. D. (2005). Riding the Wrong Wave: Organizational Failure as a Failed Turnaround, Long Range Planning, 38(2005), 239-260.
  • van Dyck, C. (2000). “Putting Errors to Good Use: Errormanagement Culture in Organizations.” Unpublished Doctoral Dissertation, University of Amsterdam, Amsterdam, The Netherlands. [Online]: Retrived on 10-February-2013, at URL: http://dare.uva.nl/record/220331.
  • van Dyck, C., Frese, M., Baer, M. & Sonnentag, S. (2005). Organizational Error Management Culture and Its Impact on Performance: A Two-Study Replication, Journal of Applied Psychology, 90(6), 1228-1240. van Vuuren, W. (1998). Organisational failure: An exploratory study in the steel industry and the medical domain. Eindhoven: Eindhoven University of Technology.
  • _______. (1999). Organisational Failure: Lessons from İndustry Applied in The Medical Domain, Safety Science, 33(1999), 13-29.
  • van Vuuren, W. & van der Schaaf, T.W. (1995). Modelling organisational factors of human reliability in complex man-machine systems. [Online]: Retrived on 26-February- 2013, at URL: http://create.canterbury.ac.uk/id/eprint/10601.
  • Velayutham, S. & Perera, M. H. B. (2004). The Influence of Emotions and Culture on Accountability and Governance, Corporate Governance, 4(1), 52-64.

Details

Primary Language Turkish
Journal Section Research Article
Authors

Cemal AKÜZÜM>
Dicle Üniversitesi, Ziya Gökalp Eğitim Fakültesi, 21280-Diyarbakır


Fatma ÖZMEN>
İstanbul Üniversitesi, Açık ve Uzaktan Eğitim Fakültesi, 34452-İstanbul

Publication Date December 1, 2013
Submission Date
Acceptance Date
Published in Issue Year 2013, Volume , Issue 21

Cite

APA Aküzüm, C. & Özmen, F. (2013). OKUL YÖNETİCİLERİNİN OKUL ORTAMINDA YAŞANAN ÖRGÜTSEL HATALARA YÖNELİK TAVIR ALIŞLARI . Dicle Üniversitesi Ziya Gökalp Eğitim Fakültesi Dergisi , (21) , 332-351 . Retrieved from https://dergipark.org.tr/en/pub/zgefd/issue/47941/606535