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Doğal Afet Krizlerinde Sosyal Medyanın Rolü Üzerine Yapılmış Çalışmaların Bibliyometrik Analizi

Yıl 2024, Cilt: 7 Sayı: 1, 128 - 138, 29.03.2024
https://doi.org/10.35341/afet.1321350

Öz

İletişim teknolojilerinde yeni bir boyut oluşturan soysal medyanın kullanım oranları gün geçtikçe artmakta ve kullanım sıklığı özellikle doğal afetler gibi kriz anlarında daha da artış göstermektedir. Bireyler doğal afet anlarında aileleri ve çevreleriyle iletişim kurmaya çalışmakta ve onların can güvenliği hakkında bilgi alma çabası içine girmektedirler. Ayrıca bireyler arama ve kurtarma, ilk yardım, yiyecek, barınma, ulaşım ve güvenlik gibi temel ihtiyaçlar hakkında bilgiye ulaşmaya veya bu bilgileri paylaşmaya çalışmaktadırlar. Telefon şebekelerinin, yaşanan felaket sonrası arama ve mesajlaşmalardaki ani artış sebebiyle hizmet sunamadığı durumlarda, sosyal medya platformları bireylere iletişim açısından farklı alternatif ve avantajlar sağlamaktadır. Bu açıdan bakıldığında çalışmanın amacı; sosyal medya platformlarının, doğal afet gibi kriz anlarında kullanımının önemini vurgulamak ve bu konu çerçevesinde yapılmış akademik çalışmaları bibliyometrik analiz yöntemiyle inceleyerek değerlendirme yapmaktır. Bu bağlamda 2012-2023 yılları arasında “Web of Science ve Google Akademik” veri tabanlarında taranmış makaleler tüm yönleriyle ele alınmış ve elde edilen veriler tablolar ile açıklanmıştır. Analiz sonuçları 2016 ve 2020 yıllarında çalışmaların yoğunlaştığı, konuyla ilgili en çok yayın yapılan dergilerin “The Australian Journal of Emergency Management” ve “Disaster Medicine and Public Health Preparedness” olduğunu ve yapılan 26 çalışmanın toplam 4152 atıf aldığını göstermektedir. Ayrıca yazarların yaklaşık üçte birinin 1000’in üzerinde atıf aldığı ve yapılan çalışmalarda aynı oranda nicel ve nitel analiz kullanıldığı da elde edilen diğer sonuçlar arasında yer almaktadır. Yapılan analizler sonucunda, doğal afet krizlerinde sosyal medyanın stratejik kullanımını ortaya çıkaran çalışmaların varlığı ve sosyal medya araçlarının kullandığı teknolojik alt yapı ile olayların tespitinin, öngörülebilmesinin ve haritalandırılabilmesinin mümkün olduğu bilgisine varılmaktadır. İncelenen çalışmalarda da doğal afet krizlerinde içerik yayılımının daha iyi sağlanabilmesi için sosyal medyanın öneminin vurgulandığı görülmektedir.

Kaynakça

  • Akram, W., Kumar, R. (2017). A study on positive and negative effects of social media on society. International Journal of Computer Sciences and Engineering, 5(10), 5(10), 347-355. https://doi.org/10.26438/ijcse/v5i10.351354.
  • Alexander, D. E. (2013). Social Media in Disaster Risk Reduction and Crisis Management. Springer, 20(1), 717-733. https://doi.org/10.1007/s11948-013-9502-z.
  • Al-Omoush, K. S., Garrido, R., Cañero, J. (2023). The impact of government use of social media and social media contradictions on trust in government and citizens’ attitudes in times of crisis. Journal of Business Research, 159(1), 113748. https://doi.org/10.1016/j.jbusres.2023.113748.
  • Bathaiy, S. S., Chizari, M., Sadighi, H., Alambeigi, A. (2021). Social media and farmer's resilience to drought as an environmental disaster: A moderation effect. International Journal of Disaster Risk Reduction, 59, 102209. https://doi.org/10.1016/j.ijdrr.2021.102209.
  • Bhavaraju, S. K., Beyney, C., Nicholson, C. (2019). Quantitative analysis of social media sensitivity to natural disasters. International Journal of Disaster Risk Reduction, 39(1), 101251. https://doi.org/10.1016/j.ijdrr.2019.101251.
  • Brockner, J., James, E. H. (2008). Toward an understanding of when executives see crisis as opportunity. The Journal of Applied Behavioral Science, 44(1), 94-115. https://doi.org/10.1177/0021886307313824.
  • Coombs, T. W. (2016). Digital naturals and the effects of social media on disaster communication. State, Society and National Security: Challenges and opportunities in the 21st century (183-192). Singapore: World Scientific. https://doi.org/10.1142/9789813140127_0012.
  • Dou, M., Wang, Y., Gu, Y., Dong, S., Qiao, M., Deng, Y. (2021). Disaster damage assessment based on fine-grained topics in social media. Computers & Geosciences, 156(1), 104893. https://doi.org/10.1016/j.cageo.2021.104893.
  • Jamali, M., Nejat, A., Ghosh, S., Jin, F., Cao, G. (2019). Social media data and post-disaster recovery. International Journal of Information Management, 44(1), 25-37. https://doi.org/10.1016/j.ijinfomgt.2018.09.005.
  • Jin, Y., Liu, B. F., Austin, L. L. (2014). Examining the role of social media in effective crisis management: The effects of crisis origin, information form, and source on publics' crisis responses. CommunicationRresearch, 41(4), 74-94. https://doi.org/10.1177/0093650211423918.
  • Johnson, M., Murthy, D., Robertson, B. W., Smith, W. R., Stephens, K. K. (2023). Moving emergency response forward: Leveraging machine-learning classification of disaster-related images posted on social media. Journal of Management Information Systems, 40(1), 163-182. https://doi.org/10.1080/07421222.2023.2172778.
  • Kavota, J. K., Kamdjoug, J. R., Wamba, S. F. (2020). Social media and disaster management: Case of the north and south Kivu regions in the Democratic Republic of the Congo. International Journal of Information Management, 52, 102068. https://doi.org/10.1016/j.ijinfomgt.2020.102068.
  • Kreiner, K., Neubauer, G. (2012). Socıal Medıa For Crısıs Management: Problems And Challenges From An It Perspectıve. In IDIMT, 25-32.
  • Lourenço, R. B., Figueiredo, G. B., Tornatore, M., Mukherjee, B. (2019). Data evacuation from data centers in disaster-affected regions through software-defined satellite networks. Computer Networks, 148(1), 88-100. https://doi.org/10.1016/j.comnet.2018.10.019.
  • Lovari, A., Bowen, S. A. (2019). Social media in disaster communication: A case study of strategies, barriers, and ethical implications. Wiley, 1-9.
  • Magro, M. J. (2012). Review of social media use in e-government. Administrative Sciences, 2(2), 148-161. https://doi.org/10.3390/admsci2020148.
  • Martínez-Rojas, M., Pardo-Ferreira, M. D., Rubio-Romero, J. C. (2018). Twitter as a tool for the management and analysis of emergency situations: A systematic literature review. International Journal of Information Management, 43(1), 196-208. https://doi.org/10.1016/j.ijinfomgt.2018.07.008.
  • Ogie, R. I., James, S., Moore, A., Dilworth, T., Amirghasemi, M., Whittaker, J. (2022). Social media use in disaster recovery: A systematic literature review. International Journal of Disaster Risk Reduction, 70(1), 102783. https://doi.org/10.1016/j.ijdrr.2022.102783.
  • Recrodigital Marketing, (2022). We Are Social 2022 Türkiye Sosyal Medya Kullanımı Verileri. Recrodigital Marketing: https://recrodigital.com/we-are-social-2022-turkiye-sosyal-medya-kullanimi-verileri/.
  • Reuter, C., Kaufhold, M. (2018). Fifteen years of social media in emergencies: A retrospective review and future directions for crisis informatics. Journal of Contingencies and Crisis Management, 26(1), 41-57. https://doi.org/10.1111/1468-5973.12196.
  • Robertson, B. W., Johnson, M., Murthy , D., Smith, W. R., Stephens, K. K. (2019). Using a combination of human insights and ‘deep learning’ for real-time disaster communication. Progress in Disaster Science, 2(1), 100-130. https://doi.org/10.1016/j.pdisas.2019.100030.
  • Roy, P. K., Kumar, A., Singh, J. P., Dwivedi, Y. K., Rana, N. P., Raman, R. (2021). Disaster related social media content processing for sustainable cities. Sustainable Cities and Society, 75(1), 103363. https://doi.org/10.1016/j.scs.2021.103363.
  • Saroj, A., Pal, S. (2020). Use of social media in crisis management: A survey. International Journal of Disaster Risk Reduction, 48(1), 101584. https://doi.org/10.1016/j.ijdrr.2020.101584.
  • Seo, M., Sun , S., Merolla, A., Zhang, S. (2012). Willingness to Help Following the Sichuan Earthquake: Modeling the Effects of Media Involvement, Stress, Trust, and Relational Resources. Communication Research, 39(1), 3-25. https://doi.org/10.1177/0093650210388407.
  • Shan, S., Zhao, F., Wei, Y., Liu, M. (2019). Disaster management 2.0: A real-time disaster damage assessment model based on mobile social media data - A case study of Weibo (Chinese Twitter). Safety Science, 115(1), 393-413. https://doi.org/10.1016/j.ssci.2019.02.029.
  • URL 1, https://recrodigital.com/we-are-social-2022-turkiye-sosyal-medya-kullanimi-verileri/ (Son erişim: 20.03.2024)
  • Wei, L., Gong, J., Xu, J., Abidin, N. E., Apuke, O. D. (2023). Do social media literacy skills help in combating fake news spread? Modelling the moderating role of social media literacy skills in the relationship between rational choice factors and fake news sharing behaviour. Telematics and Informatics, 76(1), 101910. https://doi.org/10.1016/j.tele.2022.101910.
  • Wiederhold, B. K. (2020). Using social media to our advantage: Alleviating anxiety during a pandemic. Cyberpsychology, Behavior, And Social Networking, 23(4), 23(4), 197-198. https://doi.org/10.1089/cyber.2020.29180.bkw.
  • Zhang, C., Fan, C., Yao, W., Hu, X., Mostafavi, A. (2019). Social media for intelligent public information and warning in disasters: An interdisciplinary review. International Journal of Information Management, 49(1), 190-207. https://doi.org/10.1016/j.ijinfomgt.2019.04.004.
  • Zou, L., Liao, D., Lam, N. S., Meyer, M. A., Gharaibeh, N. G., Cai, H., Zhou, B., Li, D. (2023). Social media for emergency rescue: An analysis of rescue requests on Twitter during Hurricane Harvey. International Journal of Disaster Risk Reduction, 85(1), 103513. https://doi.org/10.1016/j.ijdrr.2022.103513.

Bibliometric Analysis of Studies on the Role of Social Media in Natural Disaster Crisis

Yıl 2024, Cilt: 7 Sayı: 1, 128 - 138, 29.03.2024
https://doi.org/10.35341/afet.1321350

Öz

The use of social media, which adds a new dimension to communication technologies, is increasing on a daily basis, and the frequency of use is increasing, particularly during times of crisis such as natural disasters. Individuals attempt to communicate with their families and their environment during natural disasters in order to obtain information about their personal safety. Furthermore, individuals attempt to obtain or share information about basic needs such as search and rescue, first aid, food, shelter, transportation, and security. In situations where telephone networks are unable to provide services due to a surge in calls and messaging following a disaster, social media platforms offer individuals various communication alternatives and advantages. From this perspective, the purpose of the study is to highlight the significance of social media platforms in times of crisis, such as natural disasters, and to evaluate academic studies conducted within the context of this topic using the bibliometric analysis technique. In this context, the articles retrieved from the "Web of Science" and "Google Scholar" databases between 2012 and 2023 were analyzed comprehensively, and the resulting data were presented in tabular format. The results of the analysis indicate that "The Australian Journal of Emergency Management" and "Disaster Medicine and Public Health Preparedness" were the two journals that published the most articles on the topic in 2016 and 2020, and 26 studies received a total of 4,152 citations. Approximately one-third of the authors received more than one thousand citations, and the same number of quantitative and qualitative analysis was utilized in the studies. The analyses conducted indicate the existence of studies highlighting the strategic use of social media in natural disaster crises, as well as the possibility of detecting, predicting, and mapping events through the technological infrastructure employed by social media tools. These studies also emphasize the importance of social media in facilitating better content dissemination during natural disaster crises.

Kaynakça

  • Akram, W., Kumar, R. (2017). A study on positive and negative effects of social media on society. International Journal of Computer Sciences and Engineering, 5(10), 5(10), 347-355. https://doi.org/10.26438/ijcse/v5i10.351354.
  • Alexander, D. E. (2013). Social Media in Disaster Risk Reduction and Crisis Management. Springer, 20(1), 717-733. https://doi.org/10.1007/s11948-013-9502-z.
  • Al-Omoush, K. S., Garrido, R., Cañero, J. (2023). The impact of government use of social media and social media contradictions on trust in government and citizens’ attitudes in times of crisis. Journal of Business Research, 159(1), 113748. https://doi.org/10.1016/j.jbusres.2023.113748.
  • Bathaiy, S. S., Chizari, M., Sadighi, H., Alambeigi, A. (2021). Social media and farmer's resilience to drought as an environmental disaster: A moderation effect. International Journal of Disaster Risk Reduction, 59, 102209. https://doi.org/10.1016/j.ijdrr.2021.102209.
  • Bhavaraju, S. K., Beyney, C., Nicholson, C. (2019). Quantitative analysis of social media sensitivity to natural disasters. International Journal of Disaster Risk Reduction, 39(1), 101251. https://doi.org/10.1016/j.ijdrr.2019.101251.
  • Brockner, J., James, E. H. (2008). Toward an understanding of when executives see crisis as opportunity. The Journal of Applied Behavioral Science, 44(1), 94-115. https://doi.org/10.1177/0021886307313824.
  • Coombs, T. W. (2016). Digital naturals and the effects of social media on disaster communication. State, Society and National Security: Challenges and opportunities in the 21st century (183-192). Singapore: World Scientific. https://doi.org/10.1142/9789813140127_0012.
  • Dou, M., Wang, Y., Gu, Y., Dong, S., Qiao, M., Deng, Y. (2021). Disaster damage assessment based on fine-grained topics in social media. Computers & Geosciences, 156(1), 104893. https://doi.org/10.1016/j.cageo.2021.104893.
  • Jamali, M., Nejat, A., Ghosh, S., Jin, F., Cao, G. (2019). Social media data and post-disaster recovery. International Journal of Information Management, 44(1), 25-37. https://doi.org/10.1016/j.ijinfomgt.2018.09.005.
  • Jin, Y., Liu, B. F., Austin, L. L. (2014). Examining the role of social media in effective crisis management: The effects of crisis origin, information form, and source on publics' crisis responses. CommunicationRresearch, 41(4), 74-94. https://doi.org/10.1177/0093650211423918.
  • Johnson, M., Murthy, D., Robertson, B. W., Smith, W. R., Stephens, K. K. (2023). Moving emergency response forward: Leveraging machine-learning classification of disaster-related images posted on social media. Journal of Management Information Systems, 40(1), 163-182. https://doi.org/10.1080/07421222.2023.2172778.
  • Kavota, J. K., Kamdjoug, J. R., Wamba, S. F. (2020). Social media and disaster management: Case of the north and south Kivu regions in the Democratic Republic of the Congo. International Journal of Information Management, 52, 102068. https://doi.org/10.1016/j.ijinfomgt.2020.102068.
  • Kreiner, K., Neubauer, G. (2012). Socıal Medıa For Crısıs Management: Problems And Challenges From An It Perspectıve. In IDIMT, 25-32.
  • Lourenço, R. B., Figueiredo, G. B., Tornatore, M., Mukherjee, B. (2019). Data evacuation from data centers in disaster-affected regions through software-defined satellite networks. Computer Networks, 148(1), 88-100. https://doi.org/10.1016/j.comnet.2018.10.019.
  • Lovari, A., Bowen, S. A. (2019). Social media in disaster communication: A case study of strategies, barriers, and ethical implications. Wiley, 1-9.
  • Magro, M. J. (2012). Review of social media use in e-government. Administrative Sciences, 2(2), 148-161. https://doi.org/10.3390/admsci2020148.
  • Martínez-Rojas, M., Pardo-Ferreira, M. D., Rubio-Romero, J. C. (2018). Twitter as a tool for the management and analysis of emergency situations: A systematic literature review. International Journal of Information Management, 43(1), 196-208. https://doi.org/10.1016/j.ijinfomgt.2018.07.008.
  • Ogie, R. I., James, S., Moore, A., Dilworth, T., Amirghasemi, M., Whittaker, J. (2022). Social media use in disaster recovery: A systematic literature review. International Journal of Disaster Risk Reduction, 70(1), 102783. https://doi.org/10.1016/j.ijdrr.2022.102783.
  • Recrodigital Marketing, (2022). We Are Social 2022 Türkiye Sosyal Medya Kullanımı Verileri. Recrodigital Marketing: https://recrodigital.com/we-are-social-2022-turkiye-sosyal-medya-kullanimi-verileri/.
  • Reuter, C., Kaufhold, M. (2018). Fifteen years of social media in emergencies: A retrospective review and future directions for crisis informatics. Journal of Contingencies and Crisis Management, 26(1), 41-57. https://doi.org/10.1111/1468-5973.12196.
  • Robertson, B. W., Johnson, M., Murthy , D., Smith, W. R., Stephens, K. K. (2019). Using a combination of human insights and ‘deep learning’ for real-time disaster communication. Progress in Disaster Science, 2(1), 100-130. https://doi.org/10.1016/j.pdisas.2019.100030.
  • Roy, P. K., Kumar, A., Singh, J. P., Dwivedi, Y. K., Rana, N. P., Raman, R. (2021). Disaster related social media content processing for sustainable cities. Sustainable Cities and Society, 75(1), 103363. https://doi.org/10.1016/j.scs.2021.103363.
  • Saroj, A., Pal, S. (2020). Use of social media in crisis management: A survey. International Journal of Disaster Risk Reduction, 48(1), 101584. https://doi.org/10.1016/j.ijdrr.2020.101584.
  • Seo, M., Sun , S., Merolla, A., Zhang, S. (2012). Willingness to Help Following the Sichuan Earthquake: Modeling the Effects of Media Involvement, Stress, Trust, and Relational Resources. Communication Research, 39(1), 3-25. https://doi.org/10.1177/0093650210388407.
  • Shan, S., Zhao, F., Wei, Y., Liu, M. (2019). Disaster management 2.0: A real-time disaster damage assessment model based on mobile social media data - A case study of Weibo (Chinese Twitter). Safety Science, 115(1), 393-413. https://doi.org/10.1016/j.ssci.2019.02.029.
  • URL 1, https://recrodigital.com/we-are-social-2022-turkiye-sosyal-medya-kullanimi-verileri/ (Son erişim: 20.03.2024)
  • Wei, L., Gong, J., Xu, J., Abidin, N. E., Apuke, O. D. (2023). Do social media literacy skills help in combating fake news spread? Modelling the moderating role of social media literacy skills in the relationship between rational choice factors and fake news sharing behaviour. Telematics and Informatics, 76(1), 101910. https://doi.org/10.1016/j.tele.2022.101910.
  • Wiederhold, B. K. (2020). Using social media to our advantage: Alleviating anxiety during a pandemic. Cyberpsychology, Behavior, And Social Networking, 23(4), 23(4), 197-198. https://doi.org/10.1089/cyber.2020.29180.bkw.
  • Zhang, C., Fan, C., Yao, W., Hu, X., Mostafavi, A. (2019). Social media for intelligent public information and warning in disasters: An interdisciplinary review. International Journal of Information Management, 49(1), 190-207. https://doi.org/10.1016/j.ijinfomgt.2019.04.004.
  • Zou, L., Liao, D., Lam, N. S., Meyer, M. A., Gharaibeh, N. G., Cai, H., Zhou, B., Li, D. (2023). Social media for emergency rescue: An analysis of rescue requests on Twitter during Hurricane Harvey. International Journal of Disaster Risk Reduction, 85(1), 103513. https://doi.org/10.1016/j.ijdrr.2022.103513.
Toplam 30 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Sosyoloji (Diğer)
Bölüm Makaleler
Yazarlar

Feride Bal 0000-0003-4641-6151

Emrah Sıtkı Yılmaz 0000-0003-2741-4222

Yayımlanma Tarihi 29 Mart 2024
Kabul Tarihi 23 Mart 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 7 Sayı: 1

Kaynak Göster

APA Bal, F., & Yılmaz, E. S. (2024). Doğal Afet Krizlerinde Sosyal Medyanın Rolü Üzerine Yapılmış Çalışmaların Bibliyometrik Analizi. Afet Ve Risk Dergisi, 7(1), 128-138. https://doi.org/10.35341/afet.1321350
AMA Bal F, Yılmaz ES. Doğal Afet Krizlerinde Sosyal Medyanın Rolü Üzerine Yapılmış Çalışmaların Bibliyometrik Analizi. Afet ve Risk Dergisi. Mart 2024;7(1):128-138. doi:10.35341/afet.1321350
Chicago Bal, Feride, ve Emrah Sıtkı Yılmaz. “Doğal Afet Krizlerinde Sosyal Medyanın Rolü Üzerine Yapılmış Çalışmaların Bibliyometrik Analizi”. Afet Ve Risk Dergisi 7, sy. 1 (Mart 2024): 128-38. https://doi.org/10.35341/afet.1321350.
EndNote Bal F, Yılmaz ES (01 Mart 2024) Doğal Afet Krizlerinde Sosyal Medyanın Rolü Üzerine Yapılmış Çalışmaların Bibliyometrik Analizi. Afet ve Risk Dergisi 7 1 128–138.
IEEE F. Bal ve E. S. Yılmaz, “Doğal Afet Krizlerinde Sosyal Medyanın Rolü Üzerine Yapılmış Çalışmaların Bibliyometrik Analizi”, Afet ve Risk Dergisi, c. 7, sy. 1, ss. 128–138, 2024, doi: 10.35341/afet.1321350.
ISNAD Bal, Feride - Yılmaz, Emrah Sıtkı. “Doğal Afet Krizlerinde Sosyal Medyanın Rolü Üzerine Yapılmış Çalışmaların Bibliyometrik Analizi”. Afet ve Risk Dergisi 7/1 (Mart 2024), 128-138. https://doi.org/10.35341/afet.1321350.
JAMA Bal F, Yılmaz ES. Doğal Afet Krizlerinde Sosyal Medyanın Rolü Üzerine Yapılmış Çalışmaların Bibliyometrik Analizi. Afet ve Risk Dergisi. 2024;7:128–138.
MLA Bal, Feride ve Emrah Sıtkı Yılmaz. “Doğal Afet Krizlerinde Sosyal Medyanın Rolü Üzerine Yapılmış Çalışmaların Bibliyometrik Analizi”. Afet Ve Risk Dergisi, c. 7, sy. 1, 2024, ss. 128-3, doi:10.35341/afet.1321350.
Vancouver Bal F, Yılmaz ES. Doğal Afet Krizlerinde Sosyal Medyanın Rolü Üzerine Yapılmış Çalışmaların Bibliyometrik Analizi. Afet ve Risk Dergisi. 2024;7(1):128-3.