İş Süreçlerinin Etkinliğini Arttırmak İçin Anahtar Değer Akışı Yaklaşımı

Öz

Günümüzün rekabetçi ortamında, firmalar, müşteri gereksinimlerindeki değişikliklere hızlı bir şekilde yanıt verebilmek ve maliyetleri minimum düzeyde tutarken kaliteli ürünler sunabilmek için esnek bir yapıya sahip olmalıdır. Rekabet avantajı elde etmek için firmaların yalın üretime ve sürekli iyileştirme süreçlerine uyum sağlamaları gerekmektedir. Bu makale, Axiomatic Tasarım ilkeleri kullanılarak örgütsel performansın iyileştirilmesinde sistematik bir yaklaşım elde etmek üzere geliştirilen bir metodoloji sunmaktadır. Metodoloji ayrıca bir vaka çalışması ile test edilmiş ve doğrulanmıştır.

Anahtar Kelimeler

• aksiyomlarla tasarım
• anahtar değer akışı
• örgütsel performans
• yalın üretim
• değer akışı haritalama

Key Value Stream Approach for Increasing the Effectiveness of Business Processes

Öz

In today’s competitive environment, the firms must have a flexible structure in order to quickly respond to the changes in customer requirements and to offer quality products while keeping the costs at a minimum. To gain competitive advantage, firms need to adapt to lean production and continuous improvement processes. This paper introduces a methodology – developed using Axiomatic Design principles – as a way to achieve a systematic approach in improving the organizational performance. This methodology is also tested and validated via case study.

Anahtar Kelimeler

• axiomatic design
• value stream mapping
• lean production
• key value stream
• organizational performance

Kaynakça

1. Bicheno, J. 2004. The new lean toolbox, towards fasts, flexible flow. PICSIE Books, Buckingham.
2. Kulakli, A., and S. Birgun. 2007. Creating the Customer Centric Knowledge Management Strategy by Axiomatic Design Principles, Dedicated to Sitki Gözlu, Caglayan Pub., 245 – 255.
3. Birgun, S., K.G. Gulen, and K. Özkan. 2006. A Case Study on Eliminating Waste from the Business Processes, 15th International Business Congress, International Management Development Research Yearbook, Bosnia-Herzegovina, 41 – 46.
4. Bröte, S., D.S. Cochran, A. Mierzejewska, B. Carrus, S. Rupp, and J. Smith. 1999. Integrating the production information system with manufacturing cell design – a lean, linked cell production system design implementation. Global Mobility Database. Society of Automotive Engineers, Inc., USA, 13.
5. Cochran, D.S., and Reynal, V.A. 1996. Axiomatic design of manufacturing systems. The Lean Aircraft Initiative Report Series, RP96-05-14, Massachusetts Institute of Technology.
6. Cochran, D.S., W. Eversheim, G. Kubin, and M.L. Sesterhenn. 2000. The application of axiomatic design and lean management principles in the scope of production system segmentation. International Journal of Production Research (38) 6, 1377 – 1396.
7. Delaš, J., S. Škec, and M. Štorga. 2018. Application of Axiomatic Design principles in conceptual design. M. MATEC Web of Conferences (223), 1-9.
8. Dolcemascolo, D. 2006. Improving the Extended Value Stream: Lean for the Entire Supply Chain. Productivity Press, New York.

9. Durmusoglu, S., and O. Taylan. 1995. An application of JIT philosophy to administrative operations in a refractory brick plant. Ninth World Productivity Congress, Istanbul, New Visions and Strategies for the Next Century: People, Technology and Productivity-Proceedings, Vol.1, 540 – 556.
10. Ertay, T., S. Birgun Barla, and O. Kulak. 2001. The Studies for Lean Implementation in A Manufacturing Environment: A Case Study. Proceedings of the Int. Conf. on Industry, Engineering, and Management Systems (IEMS) and The Int. Conf. on Computers and Industrial Eng. (28th ICC&IE/IEMS), Florida, 890 – 895.
11. Goodarzi, E.V., M. Houshmand, O.F. Valilai, V. Ghezavati, and S. Bamdad. 2020. Using Axiomatic Design for developing a framework of manufacturing cloud service composition in the equilibrium state Conference: ICAD 2020: 22th International Conference on Axiomatic Design, At Helsinki, Finland.
12. Gulen, K.G., and S. Birgun. 2007. Creating Value in Enterprise Information System: KVS Model, in Erkollar, A. (Ed.), State of the Art & Business Management a Handbook for Educators, Consulters and Practitioners, Tectum Verlag, Marburg, 148 – 176.
13. Hay, E.J. 1988. The Just-in-Time Breakthrough-Implementing the New Manufacturing Basics, USA, John Wiley&Sons.
14. Hesselbach J., and C. Herrmann. 2011. (eds.), Glocalized Solutions for Sustainability in Manufacturing, Proceedings of the 18th CIRP International 274 Conference on Life Cycle Engineering, Technische Universität Braunschweig, Braunschweig, Germany.
15. Hintersteiner, J.D. 2000. Addressing changing customer needs by adapting design requirements. Proceedings of ICAD2000 First International Conference on Axiomatic Design, Cambridge, MA.
16. Houshmand, M., and B. Jamshidnezdah. 2002. Conceptual Design on Lean Production Systems through an Axiomatic Approach. Proceedings of ICAD2002, Second International Conference on Axiomatic Design, Cambridge, MA.
17. Kabadurmus, Ö., and M.B. Durmusoglu. 2005. The design of pull/ kanban production control systems by using axiomatic design. Proceedings of V. National Symposium on Production Research, Istanbul Commerce University, 313 – 317.
18. Keyte, B., and D. Locher. 2004. The Complete Lean Enterprise Value Stream Mapping for Administrative and Office Processes, Productivity Press, NY.
19. Kulak, O. 2004. A complete cellular manufacturing system design methodology based on axiomatic design principles, Institute of Science and Technology, İTÜ, PhD Thesis, Istanbul.
20. Kulak O., and M.B. Durmusoglu. 2004. A complete cellular manufacturing system design methodology based on axiomatic design principles. Journal of İTÜ /d engineering, 3(6), 33 – 46.
21. Kulak, O., and C. Kahraman. 2004. Fuzzy multi-attribute selection among transportation companies using axiomatic design and analytic hierarchy process. Information Sciences (170), 191 – 210.
22. O’Donnell, J. 1992. When jobs are lost: outplacement guidance. Public Management(74), 2-6.
23. Ohno, T. 1988. Toyota Production System: Beyond Large-Scale Production. Productivity Press, Cambridge, MA.
24. Oropeza, G., Tapia, C., D.S. Cochran. 2001. The manufacturing system design decomposition in the automotive electronics industry. Journal of Production Research.
25. Reynal, V.A., and D.S. Cochran. 1996. Understanding lean manufacturing according to axiomatic design principles, The Lean Aircraft Initiative Report Series.
26. Rother, M., and J. Shook. 1998. Learning to See, Version 1.2., The Lean Enterprise Institute Inc, Brookline, Massachusetts.
27. Sadeghi, L., M. Houshmand, and O.F. Valilai. 2017. Applications of Axiomatic Design Theory in Design for Human Safety in Manufacturing Systems: A Literature Review, MATEC Web of Conferences 127, 1-9.
28. Salonitis, K. 2016. Design for additive manufacturing based on the axiomatic design method. The International Journal of Advanced Manufacturing Technology, 87, 989–996
29. Seth, D., and V. Gupta. 2005. Application of value stream mapping for lean operations and cycle time reduction: an Indian case study. Production Planning and Control, 16(1), 44 – 59.
30. Suh N.P. 1990. The Principles of Design. Oxford Press, New York.
31. Suh, N.P. 1995. Designing-in of quality through axiomatic design. IEEE Transactions on Reliability 44(2), 256–264.
32. Suh, N.P. 2001. Axiomatic Design: Advances and Applications. Oxford University Pres, New York.
33. Suzaki, K. 1987. The New Manufacturing Challenge – Techniques for Continuous Improvement. The Free Press, New York.
34. Womack, P.J., T.D. Jones, and D. Roos. 1990. The Machine that Change the World. Rawson Associates, New York. Womack, J.P., and D.T. Jones. 2003. Lean Thinking: Banish Waste and Create Wealth in Your Corporation. Simon and Schuster, New York.
35. Womack, J.P., and S. Withers. 2000. How Can We Create a Value Stream, available in http://www.lean.org
36. Yasar, A.E., M.B. Durmusoglu, and M. Dincmen. 2005. Design of a knowledge management system based on axiomatic design principles. Proceedings of the 35th Int. Conf. on Computers and Industrial Engineering, 2125 – 2130.