İŞLETMELERDE ÇALIŞAN PERSONELİN İŞ STRESİ İLE YAŞAM DOYUMU ARASINDAKİ İLİŞKİDE PSİKOLOJİK BELİRTİLERİN ARACI ROLÜNÜN İNCELENMESİ

Yıl 2024, Cilt: 11 Sayı: 25, 1 - 25, 24.08.2024

Fatih Bal , İzzet Gümüş

https://doi.org/10.58884/akademik-hassasiyetler.1470018

Öz

Bu araştırmanın amacı işletmelerde çalışan personelin iş stresi ile yaşam doyumu arasındaki ilişkide psikolojik belirtilerin aracı rolünün incelenmesidir. Bu araştırma, ilişkisel tarama modelinde tasarlanmış nicel bir çalışmadır. Araştırmada İllere Göre Esnaf, İşyeri, Nüfus ve Oda Bilgileri 31/03/2024 tarihli verilere göre İstanbul İlinde esnaf sayısı 273138, iş yeri sayısı 285232, ilin nüfusu 15655924 ve oda sayısı 156 olarak elde edilen bireylerden 2344 kişi olarak örneklem belirlenmiştir. Veri Toplama Araçları olarak Yaşam Doyumu Ölçeği İş Stresi Ölçeği Kısa Semptom Envanteri kullanılmıştır. Tüm analizler Sosyal Bilimler için İstatistik Paketi'nde (SPSS 25) gerçekleştirilmiştir. Araştırmanın değişkenleri ise Hayes tarafından geliştirilen PROCESS modeliyle analiz edilmiştir. Araştırma sonucunda, iş stresi ile yaşam doyumu arasında negatif yönde ilişki bulunmuştur. İş stresi ile psikolojik belirtiler arasında pozitif yönde ilişki bulunmuştur. İş stresinin aracı değişken olan psikolojik belirtiler üzerindeki analiz sonucunda iş stresi psikolojik belirtileri anlamlı yönde etkilediği bulunmuştur. İş stresi ile psikolojik belirtiler arttıkça yaşam doyumu azalmaktadır. Araştırma verilerinden elde edilen sonuçlara göre psikolojik belirtilerin yaşam doyumu üzerinde dolaylı etkisinin anlamlı olduğu, bu nedenle psikolojik belirtilerin iş stresi ile yaşam doyumu arasındaki ilişkide aracılık ettiği bulunmuştur.

Anahtar Kelimeler

iş stresi, yaşam doyumu, psikolojik belirtiler

EXAMINING THE MEDIATING ROLE OF PSYCHOLOGICAL SYMPTOMS IN THE RELATIONSHIP BETWEEN WORK STRESS AND LIFE SATISFACTION OF EMPLOYEES WORKING IN BUSINESSES

Öz

The aim of this study was to examine the mediating role of psychological symptoms in the relationship between job stress and life satisfaction of employees working in businesses. The study was a quantitative study designed in the relational survey model. In the study, according to the data dated 31/03/2024 on Tradesmen, Workplaces, Population and Room Information by Provinces, the number of tradesmen in Istanbul Province was 273138, the number of workplaces was 285232, the population of the province was 15655924 and the number of rooms was 156. A sample of 2344 individuals was determined. Life Satisfaction Scale, Work Stress Scale and Brief Symptom Inventory were used as data collection tools. All analyzes were conducted in the Statistical Package for the Social Sciences (SPSS 25). The variables of the research were analyzed with the PROCESS model developed by Hayes. As a result of the research, a negative relationship was found between work stress and life satisfaction. A positive relationship was found between work stress and psychological symptoms. As a result of the analysis on psychological symptoms, which is the mediating variable of job stress, it was found that job stress significantly affected psychological symptoms. As work stress and psychological symptoms increase, life satisfaction decreases. According to the results obtained from the research data, it was found that the indirect effect of psychological symptoms on life satisfaction was significant, and therefore psychological symptoms mediated the relationship between work stress and life satisfaction.

Anahtar Kelimeler

job stress, life satisfaction, psychological symptoms

Kaynakça

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