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Yeni Ürün Geliştirme Perspektifinden Duygusal Yetenek Kavramı: Bir Literatür Taraması

Yıl 2008, Cilt: 3 Sayı: 2, 141 - 161, 13.08.2014

Öz

 In this study, based on a deep literature review the term of emotional capability is presented as one of the major determinants of the new product development teams` success. Emotional capability that represents the collective form of emotional intelligence is identified as the ability of team members to perceive, to understand, to monitor, to organize their own and others` feelings and to reflect them to organizational routines and structures. Emotional capability is considered to be composed of six dynamics as encouragement, display freedom, playfulness
experiencing, reconciliation and identification. These dynamics comprising both individual, team and organization level, show the organizational process and mechanisms in which the individuals perceive, evaluate and express their feelings in their interactions with others and thereby demonstrate the expression and regulation of feeling and emotions by individuals and how they are triggered and managed by organizations. 

Kaynakça

  • AKGÜN AE, BYRNE J, KESKİN H., (2007b), “Organizational intelligence: a structuration view”, Journal of Organizational Change Management, 2007
  • AKGÜN, A. E., KESKİN, H.,, BYRNE J. C. and AREN S, (2007a), “Emotional and learning capability and their impact on product innovativeness and firm performance”, Technovation Volume 27, Issue 9, Pages 501-513
  • ANCONA D. G., (1990), “Outward Bound: Strategies for Team Survival in an Organization”, The Academy of Management Journal, Vol. 33, No. 2 pp. 334-365
  • DANNEELS, E., (2002), The Dynamıcs Of Product Innovatıon And Fırm Competences”, Strategic Management Journal 23: 1095–1121
  • DECETY J., and CHAMINADE T., (2003), “Neural correlates of feeling sympathy”, Neuropsychologia, Volume 41, Issue 2, Pages 127-138.
  • DOOLEN T. L. and HACKER M. E., (2003), “Assessing organizational context in team-based organizations”, Advances in Interdisciplinary Studies of Work Teams 9, pp.67-90.
  • GERWIN D., and MOFFAT L., (1997), “Authorizing processes changing team autonomy during new product development”, Journal of Engineering and Technology Management, Volume 14, Issues 3 4, 12, Pages 291-313
  • GOLEMAN D., (1998), Workıng Wıth Emotıonal Intellıgence, Bantam Books
  • GOLEMAN, D., BOYATZIS, R., & MCKEE, A. (2002). Primal leadership: Realizing the power of emotional intelligence. Boston: Harvard Business School Press
  • GREEN A. L. HILL A. Y., FRIDAY E. and FRIDAY S. S., (2005), “The use of multiple intelligences to enhance team productivity” , Management Decision, Vol. 43 No. 3, pp. 349-359
  • HILLSON D., “Assessing organisational project management capability”, Journal of Facilities Management, Volume 2, Number 3, 2003, pp 298-311
  • dynamics within the context of cross-functional projects”, International Journal of Project Management 21, pp. 167–176.
  • HUY Q. N., (1999), “Emotional Capability, Emotional Intelligence, and Radical Change”, The Academy of Management Review, Vol. 24, No. 2 pp. 325-345
  • JORDAN, P. J., ASHKANASY, N. M., HÄRTEL C. E. J. and HOOPER G. S. , (2002), “Workgroup emotional intelligence: Scale development and relationship to team process effectiveness and goal focus”, Human Resource Management Review, Volume 12, Issue 2, Summer 2002, Pages 195-214
  • KESSLER, E. H., and CHAKRABARTI, A., K., (1996), “Innovation speed: A conceptual model of context, antecedents, and outcomes”, Academy of Management. The Academy of Management Review; 21, 4; pg. 1143
  • LAKEMOND N. and BERGGREN C., “Co-locating NPD? (2005), “The need for combining project focus and organizational integration”, Technovation, In Press, Corrected Proof, Available online 1 June
  • LOPES, P. N., SALOVEY, P., & STRAUS, R. (2003). Emotional intelligence, personality, and the perceived quality of social relationships. Personality and Individual Differences, 35, 641-658
  • MACCORMACK A., VERGANTİ R., and IANSİTİ M., (2001), “Developing Products on "Internet Time": The Anatomy of a Flexible Development Process”, Management Science, Vol. 47, No. 1, Design and Development pp. 133-150
  • MAYER J. D. and GEHER G., (1996), “Emotional intelligence and the identification of emotion”, Intelligence, Volume 22, Issue 2, Pages 89 113
  • MAYER, J. D. and SALOVEY P., (1995), “Emotional intelligence and the construction and regulation of feelings”, Applied and Preventive Psychology, Volume 4, Issue 3, Pages 197-208
  • PELLITTERI J.,(2002), “The relationship between emotional intelligence and ego defense mechanisms”, J Psychol, - 136(2):182-94. ncbi.nlm.nih.gov
  • RAO P. R., (2006), “Emotional intelligence: The Sine Qua Non for a clinical leadership toolbox” Journal of Communication Disorders, Volume 39, Issue 4, July-August Pages 310-319
  • REUS T. H., and LİU Y., (2004), “Rhyme and Reason: Emotional Capability and the Performance of Knowledge-Intensive Work Groups”, Human Performance Vol. 17, No. 2, Pages 245-266
  • SALA, F. Linking Emotional Intelligence and Performance at Work : Current Research Evidence with Individuals and Groups. Mahwah, NJ, USA: Lawrence Erlbaum Associates, Incorporated, 2005. p xxvii. http://site.ebrary.com
  • SCHUTTE N.S., MALOUFF J.M., HALL L.E.; HAGGERTY D.J., COOPER J.T., GOLDEN C.J. and DORNHEIM L., “Development and validation of a measure of emotional intelligence”, Personality and Individual Differences, Volume 25, Number 2, August 1998 , pp. 167 177(11)
  • SCOTT-LADD B., and CHAN C. C.A., (2004), “Emotional intelligence and participation in decision-making: strategies for promoting organizational learning and change”, Strat. Change 13: 95–105
  • SUCHY, S. (1999) “Emotional Intelligence, Passion and Museum Leadership”, Museum Management and Curatorship. 18(1).:57-71.
  • VREEKE G. J. and VAN DER MARK I. L., (2003), “Empathy, an integrative model”, New Ideas in Psychology, Volume 21, Issue 3, December 2003, Pages 177-207
  • WOLFF S.B., PESCOSOLIDO A.T., DRUSKAT V.U., “Emotional intelligence as the basis of leadership emergence in self-managing teams”, The Leadership Quarterly, Volume 13, Number 5, October 2002 , pp. 505 522(18).

Yeni Ürün Geliştirme Perspektifinden Duygusal Yetenek Kavramı: Bir Literatür Taraması

Yıl 2008, Cilt: 3 Sayı: 2, 141 - 161, 13.08.2014

Öz

Bu çalışmada derin bir literatür taraması temel alınarak duygusal yetenek kavramı, yeni ürün geliştirme takımlarının başarısını belirleyen temel bir unsur olarak detaylı bir şekilde ele alınmaktadır. Duygusal zekânın kolektif seviyedeki şeklini ifade eden duygusal yetenek, örgüt ya da takım üyelerinin kendi ve diğerlerinin duygularını algılama, anlama, gözlemleme, düzenleme, kullanma ve bu duyguları rutin ve yapılara yansıtma yeteneği olarak tanımlanmaktadır. Duygusal yeteneği oluşturan altı dinamiğin varlığı söz konusudur: cesaretlendirme, ifade özgürlüğü, oyun, deneyimleme, uzlaşma ve tanımlama dinamikleri. Bu dinamikler, hem örgütsel hem takımsal hem de bireysel seviyeye hitap etmekte olup; bireylerin diğerleri ile olan etkileşimlerinde duyguların algılandığı, değerlendirdiği ve ifade edildiği örgütsel süreç ve mekanizmaları da gözler önüne sererek; duygu ve hislerin bireyler arasında nasıl ifade edilip düzenlendiğini ve örgütlerin bu duyguları nasıl tetikleyip yönetebildiğini ortaya koymaktadır.

Kaynakça

  • AKGÜN AE, BYRNE J, KESKİN H., (2007b), “Organizational intelligence: a structuration view”, Journal of Organizational Change Management, 2007
  • AKGÜN, A. E., KESKİN, H.,, BYRNE J. C. and AREN S, (2007a), “Emotional and learning capability and their impact on product innovativeness and firm performance”, Technovation Volume 27, Issue 9, Pages 501-513
  • ANCONA D. G., (1990), “Outward Bound: Strategies for Team Survival in an Organization”, The Academy of Management Journal, Vol. 33, No. 2 pp. 334-365
  • DANNEELS, E., (2002), The Dynamıcs Of Product Innovatıon And Fırm Competences”, Strategic Management Journal 23: 1095–1121
  • DECETY J., and CHAMINADE T., (2003), “Neural correlates of feeling sympathy”, Neuropsychologia, Volume 41, Issue 2, Pages 127-138.
  • DOOLEN T. L. and HACKER M. E., (2003), “Assessing organizational context in team-based organizations”, Advances in Interdisciplinary Studies of Work Teams 9, pp.67-90.
  • GERWIN D., and MOFFAT L., (1997), “Authorizing processes changing team autonomy during new product development”, Journal of Engineering and Technology Management, Volume 14, Issues 3 4, 12, Pages 291-313
  • GOLEMAN D., (1998), Workıng Wıth Emotıonal Intellıgence, Bantam Books
  • GOLEMAN, D., BOYATZIS, R., & MCKEE, A. (2002). Primal leadership: Realizing the power of emotional intelligence. Boston: Harvard Business School Press
  • GREEN A. L. HILL A. Y., FRIDAY E. and FRIDAY S. S., (2005), “The use of multiple intelligences to enhance team productivity” , Management Decision, Vol. 43 No. 3, pp. 349-359
  • HILLSON D., “Assessing organisational project management capability”, Journal of Facilities Management, Volume 2, Number 3, 2003, pp 298-311
  • dynamics within the context of cross-functional projects”, International Journal of Project Management 21, pp. 167–176.
  • HUY Q. N., (1999), “Emotional Capability, Emotional Intelligence, and Radical Change”, The Academy of Management Review, Vol. 24, No. 2 pp. 325-345
  • JORDAN, P. J., ASHKANASY, N. M., HÄRTEL C. E. J. and HOOPER G. S. , (2002), “Workgroup emotional intelligence: Scale development and relationship to team process effectiveness and goal focus”, Human Resource Management Review, Volume 12, Issue 2, Summer 2002, Pages 195-214
  • KESSLER, E. H., and CHAKRABARTI, A., K., (1996), “Innovation speed: A conceptual model of context, antecedents, and outcomes”, Academy of Management. The Academy of Management Review; 21, 4; pg. 1143
  • LAKEMOND N. and BERGGREN C., “Co-locating NPD? (2005), “The need for combining project focus and organizational integration”, Technovation, In Press, Corrected Proof, Available online 1 June
  • LOPES, P. N., SALOVEY, P., & STRAUS, R. (2003). Emotional intelligence, personality, and the perceived quality of social relationships. Personality and Individual Differences, 35, 641-658
  • MACCORMACK A., VERGANTİ R., and IANSİTİ M., (2001), “Developing Products on "Internet Time": The Anatomy of a Flexible Development Process”, Management Science, Vol. 47, No. 1, Design and Development pp. 133-150
  • MAYER J. D. and GEHER G., (1996), “Emotional intelligence and the identification of emotion”, Intelligence, Volume 22, Issue 2, Pages 89 113
  • MAYER, J. D. and SALOVEY P., (1995), “Emotional intelligence and the construction and regulation of feelings”, Applied and Preventive Psychology, Volume 4, Issue 3, Pages 197-208
  • PELLITTERI J.,(2002), “The relationship between emotional intelligence and ego defense mechanisms”, J Psychol, - 136(2):182-94. ncbi.nlm.nih.gov
  • RAO P. R., (2006), “Emotional intelligence: The Sine Qua Non for a clinical leadership toolbox” Journal of Communication Disorders, Volume 39, Issue 4, July-August Pages 310-319
  • REUS T. H., and LİU Y., (2004), “Rhyme and Reason: Emotional Capability and the Performance of Knowledge-Intensive Work Groups”, Human Performance Vol. 17, No. 2, Pages 245-266
  • SALA, F. Linking Emotional Intelligence and Performance at Work : Current Research Evidence with Individuals and Groups. Mahwah, NJ, USA: Lawrence Erlbaum Associates, Incorporated, 2005. p xxvii. http://site.ebrary.com
  • SCHUTTE N.S., MALOUFF J.M., HALL L.E.; HAGGERTY D.J., COOPER J.T., GOLDEN C.J. and DORNHEIM L., “Development and validation of a measure of emotional intelligence”, Personality and Individual Differences, Volume 25, Number 2, August 1998 , pp. 167 177(11)
  • SCOTT-LADD B., and CHAN C. C.A., (2004), “Emotional intelligence and participation in decision-making: strategies for promoting organizational learning and change”, Strat. Change 13: 95–105
  • SUCHY, S. (1999) “Emotional Intelligence, Passion and Museum Leadership”, Museum Management and Curatorship. 18(1).:57-71.
  • VREEKE G. J. and VAN DER MARK I. L., (2003), “Empathy, an integrative model”, New Ideas in Psychology, Volume 21, Issue 3, December 2003, Pages 177-207
  • WOLFF S.B., PESCOSOLIDO A.T., DRUSKAT V.U., “Emotional intelligence as the basis of leadership emergence in self-managing teams”, The Leadership Quarterly, Volume 13, Number 5, October 2002 , pp. 505 522(18).
Toplam 29 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Araştırma Makaleleri
Yazarlar

Ayşe Günsel Bu kişi benim

Ali E. Akgün Bu kişi benim

Halit Keskin

Yayımlanma Tarihi 13 Ağustos 2014
Gönderilme Tarihi 13 Ağustos 2014
Yayımlandığı Sayı Yıl 2008 Cilt: 3 Sayı: 2

Kaynak Göster

APA Günsel, A., Akgün, A. E., & Keskin, H. (2014). Yeni Ürün Geliştirme Perspektifinden Duygusal Yetenek Kavramı: Bir Literatür Taraması. Akademik İncelemeler Dergisi, 3(2), 141-161.

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