Araştırma Makalesi
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Pandemi Günlerinde Örgüt Kültürünün Değişen Yüzü Üzerine Bir Araştırma

Yıl 2022, Cilt: 17 Sayı: 1, 138 - 160, 15.04.2022
https://doi.org/10.17550/akademikincelemeler.1059383

Öz

Örgüt kültürü, örgüt çalışanlarının düşünce, tutum ve davranışlarını analiz ederek örgütteki insan davranışlarını anlamaya çalışır. Örgüt kültürü araştırmalarının temel amacı, örgütsel işleyiş ve davranışı daha iyi anlamaktır. Bu çalışmanın temel amacı, bir devlet üniversitesinde görev yapan öğretim üyelerinin pandemi sürecinde örgüt kültüründe yaşanan değişimlere ilişkin deneyimlerini incelemektir. Araştırma, yöntemi açısından nitel bir araştırma olup, araştırmada nitel araştırma desenlerinden biri olan durum çalışması deseni kullanılmıştır. Araştırma, üniversitelerin farklı birimlerinde görev yapan 16 akademisyen ve idari personelden oluşan bir çalışma grubu ile gerçekleştirilmiştir. Araştırmada veri toplama aracı olarak gözlem ve yarı yapılandırılmış görüşme teknikleri kullanılmıştır. Toplanan veriler, gözlem aktarımı ve nitel içerik analizi ile çözümlenmiştir. Analiz bulgularına göre, katılımcıların pandemi sürecinde örgütsel etnografyadaki değişime ilişkin görüşleri, bu sürecin örgütsel tutum ve davranışlarda önemli bir değişim ortaya çıkardığına işaret etmektedir. Analiz bulguları, pandemi gibi travmatik bir değişimin örgütsel alanda çeşitli belirsizliklere ve dirençlere neden olduğunu ortaya koymaktadır. Salgının neden olduğu iş tatminsizliği ve motivasyon kaybını ortadan kaldırmak için bu sürecin koşullarına uygun esnek bir örgüt kültürü inşa etmede örgütsel desteğin şart olduğu anlaşılmaktadır.

Kaynakça

  • Alvesson, M. - Sveningsson, S. "Changing Organizational Culture -Cultural Change Work in Progress." New York: Routledge. 2016.
  • Alvesson, M. - Sandberg, J. "Constructing research questions: Doing interesting research". Los Angeles: Sage Publications. 2013.
  • Armenakis, A. - Brown, S. - Mehta, A. "Organizational culture: Assessment and transformation." Journal of Change Management, 11/3, (2011), 305-328.
  • Arslan, E. T. - Durgun, G. "Örgüt kültürünün örgütsel güvene etkisi." Mehmet Akif Ersoy Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 32, (2020) , 22-37.
  • Boyce, A. S. - Nieminen, L. R. G. - Gillespie, M. A. - Ryan, A. M. - Denison, D. R. "Which comes first, organizational culture or performance? A longitudinal study of causal priority with automobile dealerships." Journal of Organizational Behavior, 36, (2015), 339-359.
  • Brooks, S. K. - Webster, R. K. - Smith, L. E. - Woodland, L. - Wessely, S. - Greenberg, N. - Rubin, G. J. "The psychological impact of quarantine and how to reduce it: Rapid review of the evidence." Lancet, 395, (2020), 912–920.
  • Bryman, A. "Quantity and quality in social research." New York: Routledge. 2004.
  • Canato, A. - Ravasi, D. - Phillips, N. "Coerced practice implementation in cases of low cultural fit: Cultural change and practice adaptation during the implementation of Six Sigma at 3M." Academy of Management Journal, 56/6, (2013), 1724-1753.
  • Cacioppo, J. T. - Ravasi, D. - Phillips, N. "Loneliness as a specific risk factor for depressive symptoms: Cross-sectional and longitudinal analyses." Psychology and Aging, 21/1, (2006),140.
  • Charmaz, K. "Grounded Theory Methods in Social Justice Research". In N. K. Denzin & Y. Lincoln (Eds.), "The Sage Handbook of Qualitative Research." Los Angeles: Sage Publications. 2011.
  • Cinite, I. - Duxbury, L. E. - Higgins, C. "Measurement of perceived organizational readiness for change in the public sector." British Journal of Management, 20/2, (2009),265-277.
  • Child, J. "Organization: Contemporary Principles and Practice." London: Blackwell. 2005.
  • Cohen, L. - Manion, L. - Morrison, K. "Research methods in education." New York: Routledge. 2007.
  • Creswell, J. W. "Educational research." London: Pearson. 2012.
  • Dawson, P. "Organizational change stories and management research: Facts or fiction." Journal of Management & Organization, 9/3, (2003),37-49.
  • Donnithorne, J. W. - Colonel, L. "Culture Wars, Air Force Culture and Civil-Military Relations." Air University Press. 2013.
  • Elliott, D. - Smith, D. "Cultural readjustment after a crisis: Regulation and learning from crisis within the UK soccer industry." Journal of Management Studies, 43, (2006) 289–317.
  • Elsbach, K. D. - Stigliani, I. "Design thinking and organizational culture: A review and framework for future research." Journal of Management, 44, (2018), 2274–2306.
  • Fitzgerald, T. H. "Can change in organizational culture really be managed?" Organizational Dynamics, 17/2, (1988), 5-15.
  • Gelfand, M. J. "Universal and culture-specific patterns of tightness-looseness across the 31 Chinese provinces." Proceedings of the National Academy of Sciences, 116/14, (2019),6522-6524.
  • Giorgi, S. "The mind and heart of resonance: The role of cognition and emotions in frame effectiveness." Journal of Management Studies, 54, (2017), 711–38.
  • Greasley, K. - Ashworth, P. "The phenomenology of "approach to studying": The university student's studies within the lifework." British Educational Research Journal, 32, (2007),819-843.
  • Grenville, J. H. "How to sustain your organization's culture when everyone is remote." MIT Sloan Management Review,(2020),1–4.
  • Güven, F. "Effects of Coronavirus Pandemic on Culture." Journal of Cultural Studies, 7, (2020), 81-96.
  • Howard- Grenville, J. "How to sustain your organization's culture when everyone is remote." MIT Sloan Management Review, 61/4, (2020) 1-4.
  • Johnson, G. "Managing strategic change: the role of symbolic action." British Journal of Management, 1/1, (1990),183–200.
  • Kumar, R. "Research Methodology: A Step-by-Step Guide for Beginners." London: Sage Publications. 2011.
  • Lawson, R.B. - Ventriss, C.L. "Organizational change: The role of organizational culture and organizational learning." Psychological Record, 42/2, (1992). 205-220.
  • Maxwell, J. A. "Qualitative research design: An interactive approach." New York: SAGE Publications. 1996.
  • McMillan, J. H. - Schumacher, S. "Research in education evidence-based inquiry. Pearson Education." 2006.
  • Merriam, S. B. "Qualitative research: A guide to design and implementation. "California: Jossey-Bass. 2009.
  • Meyer, A. D. "Adapting to Environmental Jolts." Administrative Science Quarterly, 27/4, (1982),515.
  • Meyerson, D. - Martin, J. "Cultural Change: An integratıon of three different views." Journal of Management Studies, 24/6, (1987),623-647.
  • Miles, M. B. - Huberman, A. M. "Qualitative Data Analysis." London: SAGE Publications. 2015.
  • Mogilner, C. vd. "Time, money, and subjective well-being." In E. Diener, S. Oishi, & L. Tay (Eds.), Handbook of Well-Being. Noba Scholar Handbook series: Subjective well-being. Salt Lake City: DEF publishers. 2018.
  • Murthy, V. "Work and the loneliness epidemic: Reducing isolation at work is good business." Harvard Business Review. Retrieved May 10, 2021, from (2017).https://hbr.org/cover-story/2017/09/work-and-theloneliness-epidemic
  • Nar, M. Ş. "Cultural foundations of organization: A theoretical analysis on culture-organization interaction." The Journal of International Social Research, 13/72, (2020), 558-566.
  • Ozcelik, H. - Barsade, S. G. "No employee an island: Workplace loneliness and job performance." Academy of Management Journal, 61/6, (2018),2343-2366.
  • Özdemir, M. "Nitel Veri Analizi: Sosyal Bilimlerde Yöntembilim Sorunsalı Üzerine Bir Çalışma." Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi, 11/1, (2010), 323-343.
  • Patton, M. Q. Qualitative evaluation and research methods. New York: Sage Publications. 1990.
  • Reinecke, J. "Social movements and prefigurative organizing: Confronting entrenched inequalities in occupy London." Organization Studies, 39, (2018),1299–1321.
  • Rond, M. - Holeman, I. - Howard-Grenville, J. "Sensemaking from the body: An enactive ethnography of rowing the Amazon." Academy of Management Journal, 62/6, (2019). 1961-1988.
  • Roy, A. L. - Perrin, C. "Managing conflicts in the nonprofit sector through organizational culture change." Journal of Organizational Change Management, 34/1, (2021), 60-83.
  • Schroeder, J. - Risen, J. L. - Gino, F. - Norton, M. I. "Handshaking promotes deal-making by signaling cooperative intent." Journal of Personality and Social Psychology, 116, (2019),743–768.
  • Smith, J. A. - Eatough, V. "Interpretative phenomenological analysis." In E. Lyons & A. Coyle (Eds.), Analysing qualitative data in psychology. London: SAGE Publications. 2007.
  • Spicer, A. "Organizational Culture and COVID‐19." Journal of Management Studies, 57/8, (2020). 1737-1740.
  • Storey, L. "Doing interpretative phenomenological analysis." In E. Lyons & A. Coyle (Eds.), Analysing qualitative data in psychology (pp. 51–64). Sage Publications,(2007.
  • Strand, M. - Lizardo, O. "The hysteresis effect: Theorizing mismatch in action." Journal for the Theory of Social Behaviour, 47, (2017), 164–194.
  • Yin, R. K. “Case study research: Design and methods.” Los Angeles: Sage. 2014.

An Inquiry On The Changing Face Of Organizational Culture In The Days Of The Pandemic

Yıl 2022, Cilt: 17 Sayı: 1, 138 - 160, 15.04.2022
https://doi.org/10.17550/akademikincelemeler.1059383

Öz

Organizational culture tries to understand human behavior by analyzing thoughts, attitudes, and behaviors. The main purpose of research on organizational culture is to understand organizational functioning and organizational behavior better. The main purpose of this study is to examine the experiences of faculty members working at a state university regarding the changes in organizational culture during the pandemic process. It is qualitative research in terms of research method, and the case study design, one of the qualitative research designs, was used in the research. The research was carried out with a study group of 16 academics and administrative staff working in different units of universities. Observation and semi-structured interview techniques were used as data collection tools in the research. The collected data were analyzed with the transfer of observations and qualitative content analysis. According to the analysis findings, the participants' opinions on the change in organizational ethnography during the pandemic process indicate a significant change in this process's organizational attitudes and behaviors. Analysis findings reveal that a traumatic change such as a pandemic causes various uncertainties and resistances in the organizational field. It is understood that organizational support is essential for constructing a flexible organizational culture suitable for the conditions of this process to eliminate job dissatisfaction and loss of motivation caused by the pandemic.

Kaynakça

  • Alvesson, M. - Sveningsson, S. "Changing Organizational Culture -Cultural Change Work in Progress." New York: Routledge. 2016.
  • Alvesson, M. - Sandberg, J. "Constructing research questions: Doing interesting research". Los Angeles: Sage Publications. 2013.
  • Armenakis, A. - Brown, S. - Mehta, A. "Organizational culture: Assessment and transformation." Journal of Change Management, 11/3, (2011), 305-328.
  • Arslan, E. T. - Durgun, G. "Örgüt kültürünün örgütsel güvene etkisi." Mehmet Akif Ersoy Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 32, (2020) , 22-37.
  • Boyce, A. S. - Nieminen, L. R. G. - Gillespie, M. A. - Ryan, A. M. - Denison, D. R. "Which comes first, organizational culture or performance? A longitudinal study of causal priority with automobile dealerships." Journal of Organizational Behavior, 36, (2015), 339-359.
  • Brooks, S. K. - Webster, R. K. - Smith, L. E. - Woodland, L. - Wessely, S. - Greenberg, N. - Rubin, G. J. "The psychological impact of quarantine and how to reduce it: Rapid review of the evidence." Lancet, 395, (2020), 912–920.
  • Bryman, A. "Quantity and quality in social research." New York: Routledge. 2004.
  • Canato, A. - Ravasi, D. - Phillips, N. "Coerced practice implementation in cases of low cultural fit: Cultural change and practice adaptation during the implementation of Six Sigma at 3M." Academy of Management Journal, 56/6, (2013), 1724-1753.
  • Cacioppo, J. T. - Ravasi, D. - Phillips, N. "Loneliness as a specific risk factor for depressive symptoms: Cross-sectional and longitudinal analyses." Psychology and Aging, 21/1, (2006),140.
  • Charmaz, K. "Grounded Theory Methods in Social Justice Research". In N. K. Denzin & Y. Lincoln (Eds.), "The Sage Handbook of Qualitative Research." Los Angeles: Sage Publications. 2011.
  • Cinite, I. - Duxbury, L. E. - Higgins, C. "Measurement of perceived organizational readiness for change in the public sector." British Journal of Management, 20/2, (2009),265-277.
  • Child, J. "Organization: Contemporary Principles and Practice." London: Blackwell. 2005.
  • Cohen, L. - Manion, L. - Morrison, K. "Research methods in education." New York: Routledge. 2007.
  • Creswell, J. W. "Educational research." London: Pearson. 2012.
  • Dawson, P. "Organizational change stories and management research: Facts or fiction." Journal of Management & Organization, 9/3, (2003),37-49.
  • Donnithorne, J. W. - Colonel, L. "Culture Wars, Air Force Culture and Civil-Military Relations." Air University Press. 2013.
  • Elliott, D. - Smith, D. "Cultural readjustment after a crisis: Regulation and learning from crisis within the UK soccer industry." Journal of Management Studies, 43, (2006) 289–317.
  • Elsbach, K. D. - Stigliani, I. "Design thinking and organizational culture: A review and framework for future research." Journal of Management, 44, (2018), 2274–2306.
  • Fitzgerald, T. H. "Can change in organizational culture really be managed?" Organizational Dynamics, 17/2, (1988), 5-15.
  • Gelfand, M. J. "Universal and culture-specific patterns of tightness-looseness across the 31 Chinese provinces." Proceedings of the National Academy of Sciences, 116/14, (2019),6522-6524.
  • Giorgi, S. "The mind and heart of resonance: The role of cognition and emotions in frame effectiveness." Journal of Management Studies, 54, (2017), 711–38.
  • Greasley, K. - Ashworth, P. "The phenomenology of "approach to studying": The university student's studies within the lifework." British Educational Research Journal, 32, (2007),819-843.
  • Grenville, J. H. "How to sustain your organization's culture when everyone is remote." MIT Sloan Management Review,(2020),1–4.
  • Güven, F. "Effects of Coronavirus Pandemic on Culture." Journal of Cultural Studies, 7, (2020), 81-96.
  • Howard- Grenville, J. "How to sustain your organization's culture when everyone is remote." MIT Sloan Management Review, 61/4, (2020) 1-4.
  • Johnson, G. "Managing strategic change: the role of symbolic action." British Journal of Management, 1/1, (1990),183–200.
  • Kumar, R. "Research Methodology: A Step-by-Step Guide for Beginners." London: Sage Publications. 2011.
  • Lawson, R.B. - Ventriss, C.L. "Organizational change: The role of organizational culture and organizational learning." Psychological Record, 42/2, (1992). 205-220.
  • Maxwell, J. A. "Qualitative research design: An interactive approach." New York: SAGE Publications. 1996.
  • McMillan, J. H. - Schumacher, S. "Research in education evidence-based inquiry. Pearson Education." 2006.
  • Merriam, S. B. "Qualitative research: A guide to design and implementation. "California: Jossey-Bass. 2009.
  • Meyer, A. D. "Adapting to Environmental Jolts." Administrative Science Quarterly, 27/4, (1982),515.
  • Meyerson, D. - Martin, J. "Cultural Change: An integratıon of three different views." Journal of Management Studies, 24/6, (1987),623-647.
  • Miles, M. B. - Huberman, A. M. "Qualitative Data Analysis." London: SAGE Publications. 2015.
  • Mogilner, C. vd. "Time, money, and subjective well-being." In E. Diener, S. Oishi, & L. Tay (Eds.), Handbook of Well-Being. Noba Scholar Handbook series: Subjective well-being. Salt Lake City: DEF publishers. 2018.
  • Murthy, V. "Work and the loneliness epidemic: Reducing isolation at work is good business." Harvard Business Review. Retrieved May 10, 2021, from (2017).https://hbr.org/cover-story/2017/09/work-and-theloneliness-epidemic
  • Nar, M. Ş. "Cultural foundations of organization: A theoretical analysis on culture-organization interaction." The Journal of International Social Research, 13/72, (2020), 558-566.
  • Ozcelik, H. - Barsade, S. G. "No employee an island: Workplace loneliness and job performance." Academy of Management Journal, 61/6, (2018),2343-2366.
  • Özdemir, M. "Nitel Veri Analizi: Sosyal Bilimlerde Yöntembilim Sorunsalı Üzerine Bir Çalışma." Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi, 11/1, (2010), 323-343.
  • Patton, M. Q. Qualitative evaluation and research methods. New York: Sage Publications. 1990.
  • Reinecke, J. "Social movements and prefigurative organizing: Confronting entrenched inequalities in occupy London." Organization Studies, 39, (2018),1299–1321.
  • Rond, M. - Holeman, I. - Howard-Grenville, J. "Sensemaking from the body: An enactive ethnography of rowing the Amazon." Academy of Management Journal, 62/6, (2019). 1961-1988.
  • Roy, A. L. - Perrin, C. "Managing conflicts in the nonprofit sector through organizational culture change." Journal of Organizational Change Management, 34/1, (2021), 60-83.
  • Schroeder, J. - Risen, J. L. - Gino, F. - Norton, M. I. "Handshaking promotes deal-making by signaling cooperative intent." Journal of Personality and Social Psychology, 116, (2019),743–768.
  • Smith, J. A. - Eatough, V. "Interpretative phenomenological analysis." In E. Lyons & A. Coyle (Eds.), Analysing qualitative data in psychology. London: SAGE Publications. 2007.
  • Spicer, A. "Organizational Culture and COVID‐19." Journal of Management Studies, 57/8, (2020). 1737-1740.
  • Storey, L. "Doing interpretative phenomenological analysis." In E. Lyons & A. Coyle (Eds.), Analysing qualitative data in psychology (pp. 51–64). Sage Publications,(2007.
  • Strand, M. - Lizardo, O. "The hysteresis effect: Theorizing mismatch in action." Journal for the Theory of Social Behaviour, 47, (2017), 164–194.
  • Yin, R. K. “Case study research: Design and methods.” Los Angeles: Sage. 2014.
Toplam 49 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Araştırma Makaleleri
Yazarlar

Hasan Tutar 0000-0001-8383-1464

Nuran Öztürk Başpınar 0000-0002-0913-4350

Selçuk Nam 0000-0002-0845-1362

Yayımlanma Tarihi 15 Nisan 2022
Gönderilme Tarihi 18 Ocak 2022
Yayımlandığı Sayı Yıl 2022 Cilt: 17 Sayı: 1

Kaynak Göster

APA Tutar, H., Öztürk Başpınar, N., & Nam, S. (2022). An Inquiry On The Changing Face Of Organizational Culture In The Days Of The Pandemic. Akademik İncelemeler Dergisi, 17(1), 138-160. https://doi.org/10.17550/akademikincelemeler.1059383

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