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A Qualitative Research to Explore How Young Voters Perceive Politicians’ Use of Social Media

Yıl 2024, , 751 - 765, 30.09.2024
https://doi.org/10.29023/alanyaakademik.1445440

Öz

Sosyal medya son zamanlarda siyasi bağlamın önemli bir parçası haline gelmiştir ve hem seçmenler hem de politikacılar tarafından aktif olarak kullanılmaktadır. Bununla birlikte, mevcut literatür, seçilen araştırma konuları veya ilgili makalelerde benimsenen metodolojiler nedeniyle politikacıların sosyal medya kullanımı etrafında oluşmuştur. Bu nedenle, seçmenlerin bakış açısını yansıtmakta eksik kalmaktadır. Bu doğrultuda, mevcut çalışma genç seçmenlerin politikacıların sosyal medya kullanımına ilişkin algılarını keşfetmeyi amaçlamaktadır. Bunun için sosyal medyayı aktif olarak kullanan, sosyal medyada politikacılarla etkileşime giren ve paylaşımlarını takip eden 18 katılımcıyla derinlemesine görüşme yapılmıştır. Daha sonra, verileri analiz etmek için nitel içerik analizi tekniğinden yararlanılmıştır. Bulgular, genç seçmenlerin sosyal medyayı kullanan siyasetçileri samimiyetsiz, yenilikçi, sosyal olarak uyumlu ve iletişim konusunda yetkin olarak gördüklerini göstermektedir. Sonuçlar, siyasetçilerin sosyal medya kullanımının genç seçmenler tarafından nasıl algılandığını ortaya koyarak ilgili boşluğu doldurmak suretiyle mevcut literatüre katkıda bulunmaktadır. Dolayısıyla bu çalışma, gelecekteki araştırmacıları, politikacılara seçmen davranışını etkilemek ve yönlendirmek için sosyal medyayı nasıl daha etkili kullanacaklarına dair kılavuzlar sunmak yerine, seçmenler lehine pratik sonuçlar sunmaya teşvik etmektedir.

Kaynakça

  • Abid, A., Harrigan, P., & Roy, S. (2021). A relationship marketing orientation in politics: Young voters’ perceptions of political brands’ use of social media. Journal of Strategic Marketing, 29(4), 359-374. https://doi.org/10.1080/0965254x.2020.1777457
  • Anastasiei, I. D., & Georgescu, M.R. (2020). Automated vs manual content analysis–a retrospective look. Scientific Annals of Economics and Business, 67, 57-67. https://doi.org/10.47743/saeb-2020-0025
  • Anim, P. A., Asiedu, F. O., Adams, M., Acheampong, G., & Boakye, E. (2019). “Mind the gap”: Think of social media innovation to succeed in marketing politics. Journal of Consumer Marketing, 36(6), 806-817. https://doi.org/10.1108/jcm-10-2017-2409
  • Boulianne, S. (2020). Twenty years of digital media effects on civic and political participation. Communication Research, 47(7), 947-966. https://doi.org/10.1177/00936502188081
  • Brauer, M., & Chekroun, P. (2005). The relationship between perceived violation of social norms and social control: Situational factors influencing the reaction to deviance. Journal of Applied Social Psychology, 35(7), 1519-1539. https://doi.org/10.1111/j.1559-1816.2005.tb02182.x
  • Braun, V., & Clarke, V. (2021). To saturate or not to saturate? Questioning data saturation as a useful concept for thematic analysis and sample-size rationales. Qualitative Research in Sport, Exercise and Health, 13(2), 201-216. https://doi.org/10.1080/2159676x.2019.1704846
  • Carney, K. (2022). The effect of social media on voters: experimental evidence from an Indian election. Job Market Paper, 1-44. https://scholar.harvard.edu/files/carney/files/carney_jmp.pdf
  • Ceron, A. (2015). Internet, news, and political trust: The difference between social media and online media outlets. Journal of Computer-Mediated Communication, 20(5), 487-503. https://doi.org/10.1111/jcc4.12129
  • Ceron, A., & Carrara, P. (2023). Fact-checking, reputation, and political falsehoods in Italy and the United States. New Media & Society, 25(3), 540-558. https://doi.org/10.1177/14614448211012377
  • Chen, D., Tang, J., Li, J., & Zhou, L. (2009). Discovering the staring people from social networks. WWW’09: Proceedings of the 18th international conference on World Wide Web. ACM, New York, 1219-1220. https://doi.org/10.1145/1526709.1526937
  • Colliander, J. (2019). “This is fake news”: Investigating the role of conformity to other users’ views when commenting on and spreading disinformation in social media. Computers in Human Behavior, 97, 202-215. https://doi.org/10.1016/j.chb.2019.03.032
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  • Creswell, J. W. (2013). Qualitative inquiry and research design: Choosing among five approaches. Sage Publications.
  • Çildan, C., Ertemiz, M., Tumuçin, H. K., Küçük, E., & Albayrak, D. (2012). Sosyal medyanın politik katılım ve hareketlerdeki rolü. Akademik Bilişim, 3(1), 1-9.
  • Enli, G., & Rosenberg, L. T. (2018). Trust in the age of social media: Populist politicians seem more authentic. Social Media + Society, 4(1), 1-11. https://doi.org/10.1177/2056305118764430
  • Farkas, X., & Bene, M. (2021). Images, politicians, and social media: Patterns and effects of politicians’ image-based political communication strategies on social media. The International Journal of Press/Politics, 26(1), 119-142. https://doi.org/10.1177/1940161220959553
  • Feldman, S. (2003). Enforcing social conformity: A theory of authoritarianism. Political Psychology, 24, 41-74. https://doi.org/10.1111/0162-895x.00316
  • Fisher, C. (2016). The trouble with “trust” in news media. Communication Research and Practice, 2, 451-465. https://doi.org/10.1080/22041451.2016.1261251
  • Gilpin, D., Palazzolo, E., & Brody, N. (2010). Socially mediated authenticity. Journal of Communication Management, 14(3), 258-278. http://dx.doi.org/10.1108/13632541011064526
  • Grow, G., & Ward, J. R. (2013). The role of authenticity in electoral social media campaigns. First Monday (Chicago), 18(4), 1-15. https://doi.org/10.5210/fm.v18i4.4269
  • Guest, G., Bunce, A., & Johnson, L. (2006). How many interviews are enough? An experiment with data saturation and variability. Field Methods, 18(1), 59-82. https://doi.org/10.1177/1525822x05279903
  • Hardaker, C. (2020). New developments in corpus approaches to social media. Corpus Approaches to Social Media, 98, 199. https://doi.org/10.1075/scl.98.09har
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A Qualitative Research to Explore How Young Voters Perceive Politicians’ Use of Social Media

Yıl 2024, , 751 - 765, 30.09.2024
https://doi.org/10.29023/alanyaakademik.1445440

Öz

Social media has recently become a vital part of the political context and is actively used by voters and politicians. However, the current body of knowledge was generated around the politicians' use of social media because of the research subjects selected or the methodologies adopted in relevant papers. Thus, it does not reflect the voters' perspective. Accordingly, the current study explores young voters' perceptions of politicians' use of social media. To do this, in-depth interviews were conducted with 18 participants actively using social media, interacting with politicians on social media, and following their posts. Then, the qualitative content analysis technique was utilized to analyze the data. Findings indicate that young voters regard politicians who use social media to be insincere, innovative, socially conformable, and well-versed in communication. Results contribute to the extant literature by filling the relevant gap by revealing how young voters perceive politicians' use of social media. Thus, the study encourages future researchers to offer practical implications in favor of voters rather than providing politicians guidelines on utilizing social media more effectively to influence and direct voter behavior.

Kaynakça

  • Abid, A., Harrigan, P., & Roy, S. (2021). A relationship marketing orientation in politics: Young voters’ perceptions of political brands’ use of social media. Journal of Strategic Marketing, 29(4), 359-374. https://doi.org/10.1080/0965254x.2020.1777457
  • Anastasiei, I. D., & Georgescu, M.R. (2020). Automated vs manual content analysis–a retrospective look. Scientific Annals of Economics and Business, 67, 57-67. https://doi.org/10.47743/saeb-2020-0025
  • Anim, P. A., Asiedu, F. O., Adams, M., Acheampong, G., & Boakye, E. (2019). “Mind the gap”: Think of social media innovation to succeed in marketing politics. Journal of Consumer Marketing, 36(6), 806-817. https://doi.org/10.1108/jcm-10-2017-2409
  • Boulianne, S. (2020). Twenty years of digital media effects on civic and political participation. Communication Research, 47(7), 947-966. https://doi.org/10.1177/00936502188081
  • Brauer, M., & Chekroun, P. (2005). The relationship between perceived violation of social norms and social control: Situational factors influencing the reaction to deviance. Journal of Applied Social Psychology, 35(7), 1519-1539. https://doi.org/10.1111/j.1559-1816.2005.tb02182.x
  • Braun, V., & Clarke, V. (2021). To saturate or not to saturate? Questioning data saturation as a useful concept for thematic analysis and sample-size rationales. Qualitative Research in Sport, Exercise and Health, 13(2), 201-216. https://doi.org/10.1080/2159676x.2019.1704846
  • Carney, K. (2022). The effect of social media on voters: experimental evidence from an Indian election. Job Market Paper, 1-44. https://scholar.harvard.edu/files/carney/files/carney_jmp.pdf
  • Ceron, A. (2015). Internet, news, and political trust: The difference between social media and online media outlets. Journal of Computer-Mediated Communication, 20(5), 487-503. https://doi.org/10.1111/jcc4.12129
  • Ceron, A., & Carrara, P. (2023). Fact-checking, reputation, and political falsehoods in Italy and the United States. New Media & Society, 25(3), 540-558. https://doi.org/10.1177/14614448211012377
  • Chen, D., Tang, J., Li, J., & Zhou, L. (2009). Discovering the staring people from social networks. WWW’09: Proceedings of the 18th international conference on World Wide Web. ACM, New York, 1219-1220. https://doi.org/10.1145/1526709.1526937
  • Colliander, J. (2019). “This is fake news”: Investigating the role of conformity to other users’ views when commenting on and spreading disinformation in social media. Computers in Human Behavior, 97, 202-215. https://doi.org/10.1016/j.chb.2019.03.032
  • Craig, G. (2016). Performing politics: Media interviews, debates and press conferences. John Wiley & Sons.
  • Creswell, J. W. (2013). Qualitative inquiry and research design: Choosing among five approaches. Sage Publications.
  • Çildan, C., Ertemiz, M., Tumuçin, H. K., Küçük, E., & Albayrak, D. (2012). Sosyal medyanın politik katılım ve hareketlerdeki rolü. Akademik Bilişim, 3(1), 1-9.
  • Enli, G., & Rosenberg, L. T. (2018). Trust in the age of social media: Populist politicians seem more authentic. Social Media + Society, 4(1), 1-11. https://doi.org/10.1177/2056305118764430
  • Farkas, X., & Bene, M. (2021). Images, politicians, and social media: Patterns and effects of politicians’ image-based political communication strategies on social media. The International Journal of Press/Politics, 26(1), 119-142. https://doi.org/10.1177/1940161220959553
  • Feldman, S. (2003). Enforcing social conformity: A theory of authoritarianism. Political Psychology, 24, 41-74. https://doi.org/10.1111/0162-895x.00316
  • Fisher, C. (2016). The trouble with “trust” in news media. Communication Research and Practice, 2, 451-465. https://doi.org/10.1080/22041451.2016.1261251
  • Gilpin, D., Palazzolo, E., & Brody, N. (2010). Socially mediated authenticity. Journal of Communication Management, 14(3), 258-278. http://dx.doi.org/10.1108/13632541011064526
  • Grow, G., & Ward, J. R. (2013). The role of authenticity in electoral social media campaigns. First Monday (Chicago), 18(4), 1-15. https://doi.org/10.5210/fm.v18i4.4269
  • Guest, G., Bunce, A., & Johnson, L. (2006). How many interviews are enough? An experiment with data saturation and variability. Field Methods, 18(1), 59-82. https://doi.org/10.1177/1525822x05279903
  • Hardaker, C. (2020). New developments in corpus approaches to social media. Corpus Approaches to Social Media, 98, 199. https://doi.org/10.1075/scl.98.09har
  • Horne, C. (2001). Sociological perspectives on the emergence of social norms. In H. M, Opp K-D (Eds.), Social norms (pp. 3-34). Russell Sage Foundation.
  • Hsieh, H. F., & Shannon, S. E. (2005). Three approaches to qualitative content analysis. Qualitative Health Research, 15(9), 1277-1288. https://doi.org/10.1177/1049732305276687
  • Huckfeldt, R., Johnson, P. E., & Sprague, J. (2004). Political disagreement: The survival of diverse opinions within communication networks. Cambridge University Press.
  • Huckfeldt, R. (2001). The social communication of political expertise. American Journal of Political Science. 45(2), 425-38. https://doi.org/10.2307/2669350
  • Jackob, N. G. E. (2010). No alternatives? The relationship between perceived media dependency, use of alternative information sources, and general trust in mass media. International Journal of Communication, 4, 589-606. https://ijoc.org/index.php/ijoc/article/view/615/435
  • Johnson D. W. (2011). Campaigning in the twenty-first century. Routledge.
  • Kalsnes, B. (2016). The social media paradox explained: Comparing political parties’ Facebook strategy versus practice. Social Media + Society, 2(2), 1-11. https://doi.org/10.1177/2056305116644616
  • Kane, G. C. J., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2014). Moving beyond marketing: Generating social business value across the enterprise. MIT Sloan Management Review, 56(1), 1-39. https://getcommandpost.com/assets/2014/07/MITSMR-DeloitteSocialBusiness2014.pdf
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  • Kavanaugh, A., Fox, E.A., Sheetz, S., Yang, S., Li, L.T., Whalen, T., Shoemaker, D., Natsev, P., & Xie, L. (2011). Social media use by government: From the routine to the critical. 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times, College Park, Maryland, 12-15. https://doi.org/10.1145/2037556.2037574
  • Khan, M., Jain, A., Chouhan, R., & Sheikh, S. (2020). Fake news identification on social media. International Journal of Engineering Research & Technology (IJERT), 9(1), 365-370. https://doi.org/10.17577/ijertv9is010183
  • Kiron, D., Palmer, D., Phillips, A. N., & Kruschwitz, N. (2012). Social business: what are companies really doing?. MIT Sloan Management Review, 53(4), 1-31. https://djcs-prod.s3.amazonaws.com/public/blogs/deloitte/blogs.dir/5/files/2012/07/MITSloan_Deloitte-report.pdf
  • Kocaman, R., & Coşgun, M. (2024). Political Marketing and Voting Behavior: A Systematic Literature Review and Agenda for Future Research. Journal of Political Marketing, 1-30. https://doi.org/10.1080/15377857.2024.2374253
  • Kushin, M. J., & Kitchener, K. (2009). Getting political on social network sites: Exploring online political discourse on Facebook. First Monday, 14(11). https://doi.org/10.5210/fm.v14i11.2645
  • Lester, J. N., Cho, Y., & Lochmiller, C. R. (2020). Learning to do qualitative data analysis: A starting point. Human Resource Development Review, 19(1), 94-106. https://doi.org/10.1177/1534484320903890
  • Lilleker, D. G., Tenscher, J., & Štětka, V. (2015). Towards hypermedia campaigning? Perceptions of new media’s importance for campaigning by party strategists in comparative perspective. Information, Communication and Society, 18, 747-765. https://doi.org/10.1080/1369118X.2014.993679
  • Loader, B. D., Vromen, A., & Xenos, M. A. (2014). The networked young citizen: social media, political participation and civic engagement Information, Communication & Society, 17(2), 143-150. https://doi.org/10.1080/1369118x.2013.871571
  • Macnamara, J., Sakinofsky, P., & Beattie, J. (2012). E-electoral engagement: How governments use social media to engage voters. Australian Journal of Political Science, 47(4), 623-639. https://doi.org/10.1080/10361146.2012.731491
  • Martin, J. A. (2015). Mobile news use and participation in elections: A bridge for the democratic divide? Mobile Media & Communication, 3(2), 230-249. https://doi.org/10.1177/2050157914550664
  • Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative data analysis. A methods sourcebook. Sage Publications.
  • Mochla, V., Tsourvakas, G., & Stoubos, I. (2023). Segmenting voters by motivation to use social media and their lifestyle for political engagement. Journal of Political Marketing, 1-22. https://doi.org/10.1080/15377857.2023.2168831
  • Morse, J. M. (1995). The significance of saturation. Qualitative Health Research, 5(2), 147-149. https://doi.org/10.1177/104973239500500201
  • Mwita, K. (2022). Factors influencing data saturation in qualitative studies. International Journal of Research in Business and Social Science, 11(4), 414-420. https://doi.org/10.20525/ijrbs.v11i4.1776
  • Neubaum, G., Rösner, L., Ganster, T., Hambach, K., & Krämer, N. C. (2018). United in the name of justice: How conformity processes in social media may influence online vigilantism. Psychology of Popular Media Culture, 7(2), 185-199. https://doi.org/10.1037/ppm0000112
  • Newman, L., Browne‐Yung, K., Raghavendra, P., Wood, D., & Grace, E. (2017). Applying a critical approach to investigate barriers to digital inclusion and online social networking among young people with disabilities. Information Systems Journal, 27(5), 559-588. https://doi.org/10.1111/isj.12106
  • Özsoy, D. (2015). Tweeting political fear: Trolls in Turkey. Journal of History School (JOHS), 12(22), 535-552. https://doi.org/10.14225/joh750
  • Parry-Giles, S. J. (2014). Hillary Clinton in the news: Gender and authenticity in American politics. University of Illinois Press. https://doi.org/10.5406/illinois/9780252038211.001.0001
  • Petersen, M., Osmundsen, M., & Arceneaux, K. (2018). A “need for chaos” and the sharing of hostile political rumors in advanced democracies. PsyArXiv Preprints. https://doi.org/10.31234/osf.io/6m4ts
  • Roginsky, S. (2014). Social network sites: an innovative form of political communication? A socio-technical approach to media innovation. The Journal of Media Innovations, 1(2), 97-125. https://doi.org/10.5617/jmi.v1i2.842
  • Sandelowski, M. (2000). Whatever happened to qualitative description?. Research in Nursing & Health, 23(4), 334-340. https://doi.org/10.1002/1098-240x(200008)23:4<334::aid-nur9>3.0.co;2-g
  • Shenton, A. K. (2004). Strategies for ensuring trustworthiness in qualitative research projects. Education for Information, 22(2), 63-75. https://doi.org/10.3233/efi-2004-22201
  • Spierings, N., & Jacobs, K. (2014). Getting personal? The impact of social media on preferential voting. Political Behavior, 36, 215-234. https://doi.org/10.1007/s11109-013-9228-2
  • Spiggle, S. (1994). Analysis and interpretation of qualitative data in consumer research. Journal of Consumer Research, 21(3), 491-503. https://doi.org/10.1086/209413
  • Stieglitz, S., Dang-Xuan, L., & Brockmann, T. (2012). Usage of social media for political communication in Germany. In: Proceedings of PACIS 2012. https://aisel.aisnet.org/pacis2012/22/
  • Stieglitz, S., & Dang-Xuan, L. (2013). Social media and political communication: a social media analytics framework. Soc. Netw. Anal. Min. 3, 1277-1291. https://doi.org/10.1007/s13278-012-0079-3
  • Stier, S., Bleier, A., Bonart, M., Mörsheim, F., Bohlouli, M., Nizhegorodov, M., ... & Staab, S. (2018). Systematically monitoring social media: The case of the German federal election 2017. arXiv preprint arXiv:1804.02888. https://doi.org/10.31235/osf.io/5zpm9
  • Sutton, J., Palen, L., & Sjklovski, I. (2008). Backchannels on the front lines: Emergent uses of social media in the 2007 Southern California wildfire. The 5th International ISCRAM conference. Washington, DC.
  • Theocharis, Y., Boulianne, S., Koc-Michalska, K., & Bimber, B. (2023). Platform affordances and political participation: how social media reshape political engagement. West European Politics, 46(4), 788-811. https://doi.org/10.1080/01402382.2022.2087410
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  • Vitak, J., Zube, P., Smock, A., Carr, C. T., Ellison, N., & Lampe, C. (2011). It’s complicated: Facebook Users’ Political Participation in the 2008 Election. Cyberpsychology Behavior and Social Networking, 14, 107-114. https://doi.org/10.1089/cyber.2009.0226
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  • Wijenayake, S., Hettiachchi, D., Hosio, S., Kostakos, V., & Goncalves, J. (2020b). Effect of conformity on perceived trustworthiness of news in social media. IEEE Internet Computing, 25(1), 12-19. https://doi.org/10.1109/mic.2020.3032410
  • Yuan, Y. P., Dwivedi, Y. K., Tan, G. W. H., Cham, T. H., Ooi, K. B., Aw, E. C. X., & Currie, W. (2023). Government digital transformation: understanding the role of government social media. Government Information Quarterly, 40(1), 101775. https://doi.org/10.1016/j.giq.2022.101775
  • Zaiter, R., Sabbagh, N., & Koabaz, M. (2023). The impact of social media on political efficacy and real-life netizens political participation (Lebanon-Case Study). International Journal of Professional Business Review, 8(5), e02153-e02153. https://doi.org/10.26668/businessreview/2023.v8i5.2153
  • Zeng, D., Chen, H., Lusch, R., & Li, S. (2010). Social media analytics and intelligence. IEEE Intell Syst, 25(6), 13-16. https://doi.org/10.1109/mis.2010.151
  • Zhang, W., Seltzer, T., & Bichard, S. L. (2013). Two sides of the coin: Assessing the influence of social network site use during the 2012 US presidential campaign. Social Science Computer Review, 31(5), 542-551. https://doi.org/10.1177/0894439313489962
  • Zhuravskaya, E., Petrova, M., & Enikolopov, R. (2020). Political effects of the internet and social media. Annual Review of Economics, 12, 415-438. https://doi.org/10.1146/annurev-economics-081919-050239
  • https://datareportal.com/social-media-users (Accessed on 28 October 2023)
  • https://oosga.com/socialmedia/tur/#:~:text=Social%20Media's%20User%20Demographics%20in,of%20users%20has%20grown%2014.8%20%25 (Accessed on 28 October 2023)
Toplam 76 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Kar Amacı Gütmeyen Pazarlama, Tüketici Davranışı
Bölüm Makaleler
Yazarlar

Rıdvan Kocaman 0000-0002-0008-7041

Melih Coşgun 0000-0003-0017-0600

Yayımlanma Tarihi 30 Eylül 2024
Gönderilme Tarihi 1 Mart 2024
Kabul Tarihi 6 Eylül 2024
Yayımlandığı Sayı Yıl 2024

Kaynak Göster

APA Kocaman, R., & Coşgun, M. (2024). A Qualitative Research to Explore How Young Voters Perceive Politicians’ Use of Social Media. Alanya Akademik Bakış, 8(3), 751-765. https://doi.org/10.29023/alanyaakademik.1445440