The Effect of Psychological Contract Breach on Job Performance: The Mediating Role of Affective Commitment

Abstract

The purpose of this study is to investigate the effect of psychological contract breach on job performance and the mediating role of affective commitment on this effect. The survey technique was used to collect the data and 227 samples working full-time in banks were reached with the convenience sampling method. Job performance was examined as task performance and employee voice. Research results showed that psychological contract breach had a negative effect on task performance and employee voice. Affective commitment had a fully mediating role on the effect of psychological contract breach on task performance. Affective commitment had a partly mediating role on the effect of psychological contract breach on employee voice. Furthermore, psychological contract breach negatively affected employee voice more than task performance.

Keywords

• Psychological Contract Breach,Affective Commitment,Task Performance,Employee Voice

Psikolojik Sözleşme İhlalinin İş Performansına Etkisi: Duygusal Bağlılığın Aracılık Rolü

Öz

Bu çalışmanın amacı, psikolojik sözleşme ihlalinin iş performansına etkisini ve bu etkide duygusal bağlılığın aracılık rolünü incelemektir. Çalışma verilerinin toplanmasında anket tekniği kullanılmış olup kolayda örnekleme yöntemiyle bankalarda tam zamanlı biçimde çalışan 227 örneklem sayısına ulaşılmıştır. İş performansı; görev performansı ve işgören sesliliği olarak incelenmiştir. Çalışma sonucunda ulaşılan bulgulara göre; psikolojik sözleşme ihlali görev performansı ve işgören sesliliğini olumsuz olarak etkilemiştir. Duygusal bağlılık değişkeninin de psikolojik sözleşme ihlalinin görev performansına etkisinde tam, işgören sesliliğine etkisinde ise kısmi aracılık rolü ortaya çıkmıştır. Ayrıca psikolojik sözleşme ihlali, çalışanların işgören sesliliklerini görev performansına göre daha fazla olumsuz olarak etkilemiştir.

Anahtar Kelimeler

• Psikolojik Sözleşme İhlali,Duygusal Bağlılık,Görev Performansı,İşgören Sesliliği

Kaynakça

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