The Impact of Perceived Organizational Democracy on the Quality of Work Life: An Investigation in the Banking Sector

Abstract

This study’s purpose is to investigate the effect of perceived organizational democracy of bank employees on work-related life quality. The sample consisted of 397 banking employees. The data were collected by the Organizational Democracy Scale (ODS), and Work-Related Quality of Life Scale (WRQoL). It found that the WRQoL (mean: 3.33 ± .79) and ODS scores (mean: 3.24 ± .74) of the participants were slightly above the middle level. Regression analysis shows that the subscales of organizational democracy, participation-criticism, transparency, and justice significantly affect the WRQoL (adjusted R2: .67). The results of the study revealed that the organizational democracy perceptions of bank employees significantly affect the Quality of work-life (QWL), and it can be improved by promoting democracy in organizations.

Keywords

• Organizational Democracy
• Quality of Work Life
• Banking Employees

Örgütsel Demokrasi Algısının İş Yaşam Kalitesine Etkisi: Bankacılık Sektöründe Bir İnceleme

Öz

Bu araştırma banka çalışanlarının örgütsel demokrasi algılarının iş yaşam kalitesine etkisini incelemek amacıyla yürütülmüştür. Araştırmanın örneklemini 397 banka çalışanı oluşturmuştur. Veriler, Örgütsel Demokrasi Ölçeği (ODS) ve İş Yaşam Kalitesi Ölçeği (WRQoL) ile toplanmıştır. Katılımcıların WRQoL (ort: 3.33 ± .79) ve ODS puanlarının (ort: 3.24 ± .74) orta düzeyin biraz üzerinde olduğu belirlenmiştir. Regresyon analizi, örgütsel demokrasi ölçeğinin katılım-eleştiri, şeffaflık ve adalet alt boyutlarının banka çalışanlarının iş yaşam kalitesi puanlarını önemli ölçüde etkilediğini ortaya çıkarmıştır (düzeltilmiş R2: .67). Çalışmanın sonuçları, banka çalışanlarının örgütsel demokrasi algılarının iş yaşam kalitesini önemli ölçüde etkilediğini ve örgütlerde demokrasiyi teşvik ederek iş yaşam kalitesinin iyileştirilebileceğini düşündürmüştür.

Anahtar Kelimeler

• Örgütsel Demokrasi
• İş Yaşam Kalitesi
• Banka Çalışanları

Kaynakça

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